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Palacina The Residence & The Suites

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Photo gallery for Palacina The Residence & The Suites

A covered outdoor seating area with a wooden table, cushioned chairs, and a view of a lush garden.
A cozy, well-lit indoor seating area with comfortable sofas and chairs, a table with decorative items, and a view of greenery outside.
A hotel room with a bed, two sofas, a coffee table with fruit, a potted plant, and a window with a view of greenery.
Indoor pool, outdoor pool, pool umbrellas, pool loungers
A living room with a sofa, coffee table, and lamps. There is a dining area with chairs and a chandelier.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100
  • Place, Yaya Centre
    ‪2 min drive‬
  • Place, Lucky 8 Casino
    ‪2 min drive‬
  • Place, Prestige Plaza
    ‪4 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Palacina Suite

A hotel room with a bed, a sofa, two lamps, and a vase with flowers.

Palacina Suite

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Penthouse Suite

Premium bedding, minibar, in-room safe, desk

Penthouse Suite

  • 150 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Palacina 01 Bedroom Residence

A dining room with a round table, four chairs, a vase of white flowers, and a chandelier.

Palacina 01 Bedroom Residence

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive 01 Bedroom Residence

A living room with a sofa, coffee table, TV, decorative wall art, and a bookshelf.

Executive 01 Bedroom Residence

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive 02 Bedroom Residence

A living room with a sofa, armchairs, a coffee table, and a bookshelf. There is a dining area with chairs and a table in the background.

Executive 02 Bedroom Residence

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive 03 Bedroom Residence

A modern living room with a sofa, ottoman, coffee table, and a glass display unit.

Executive 03 Bedroom Residence

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

View all photos for Penthouse 02 Bedroom Residence

A dining room with a round table, four chairs, a vase of white flowers, and a chandelier.

Penthouse 02 Bedroom Residence

  • 145 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Business Studio, 1 Bedroom, Non Smoking

A compact living space with a sofa, television, kitchenette, and a window with curtains.

Business Studio, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Palacina The Residence & The Suites

Along with an indoor pool, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Palacina The Residence & The Suites offers 28 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels. Accommodations at this 5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bathrobes, bidets, and complimentary toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body wraps.
Our customers tell us they can't get enough of the helpful staff at Palacina The Residence & The Suites. During your stay, you'll be within walking distance of Yaya Centre. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Palacina Bistro, a bistro that serves international cuisine
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and a steam room
  • 6 minutes by car from Kenyatta International Convention Centre and 13 minutes from Nairobi National Park
  • Airport and local-area shuttle service available for a fee
Palacina The Residence & The Suites offers its guests an indoor pool, an outdoor pool, a steam room, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 3 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Palacina The Residence & The Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

The hotel hosts a free manager's reception daily.
Palacina Bistro - This bistro specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Palacina Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • No lift
  • Phone accessibility kit
  • Tile flooring in room
  • Visual fire alarm

More

  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Toaster
  • Toaster oven
  • Wet bar

More

  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palacina The Residence & The Suites

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Palacina The Residence & The Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 151 out of 189 reviews
Rating 8 - Good. 24 out of 189 reviews
Rating 6 - Okay. 8 out of 189 reviews
Rating 4 - Poor. 2 out of 189 reviews
Rating 2 - Terrible. 4 out of 189 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, amenities
Our room was great. Very clean and centrally located. The staff was very friendly and helpful. We felt very safe and well taken care of. The property was very well maintained and very quiet and inviting.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very friendly staff, quiet area. I would highly recommend this hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, impeccably helpful and polite staff
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, was last there in 2020. Food great, staff top class, best place to stay.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Nadia

Beautiful property
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Room was very clean, with adequate amenities and tastefully furnished
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tieraona

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a safe area of Nairobi It is tastefully decorated with large well decorated rooms. The staff was proper I will stay there again
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Deborah Yarbrough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Great accommodation, Great service, Great food!!!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Palacine. Great staff, beautiful rooms, yummy breakfast. Great location . Thank you
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Property conditions & facilities

Relax into Nairobi at Paladins

Fantastic property and attentive staff. Enjoyed the breakfast each day and lunch/dinner options were excellent.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

KennethL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in all aspects if anything was needed or if there was any problem they were on the job wuickly to remedy the situation... great place to stay..
Stayed 10 nights in Jul 2025
Verified

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely quiet oasis
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

LUCIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are regular clients and we love the place. I would recommend the place for both business and tourists.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Yem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing service.
Stayed 9 nights in May 2024
Verified

10/10 Excellent

Denton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with excellent staff. Very peaceful, yet centrally located. Definitely recommend.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, convenient modern suites

Fantastically comfortable beds, excellent staff and a lovely suite. Very peaceful location with 2 pools but only 15 mins from Wilson airport and striking distance of Blixen Museum, Carnivore and the Giraffe Sanctuary.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tropical oasis in middle of Nairobi

Amazing condo/ hotel! Beautifully decorated
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay could not have been better! Beautifully decorated and spacious room, quiet and comfortable. EVERY staff member was warm and welcoming. Would love to stay here again!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool aesthetics were beautiful, clean, towels available, as well as a phone. Gym was well equipped with a variety of options. Top notch!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nairobi’s ONLY hidden GEM!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facility with excellent service

We totally enjoyed our stay at Palacina. We got a great room. The lap pool was fantastic. We would like to commend Andrea and her team for excellent service. You made our stay wonderful.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
Stayed 8 nights in Sep 2024