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Red Ruby Hotel

3.5 star property

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Photo gallery for Red Ruby Hotel

Standard Double Room
Daily buffet breakfast (USD 10 per person)
Exterior
Standard Double Room | Living area
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Ojijo Road, Parklands, Nairobi, 01000
  • Place, University of Nairobi
    ‪10 min walk‬
  • Place, The Aga Khan University Hospital
    ‪3 min drive‬
  • Place, Kenyatta International Convention Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Desk, soundproofing, free WiFi

Executive Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Desk, soundproofing, free WiFi

Superior Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Desk, soundproofing, free WiFi

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Red Ruby Hotel

Hotel in Nairobi with a 24-hour business center and a 24-hour front desk
A restaurant, a bar/lounge, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Red Ruby Hotel offers 50 accommodations with complimentary bottled water and coffee/tea makers. Televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and bidets. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Red Ruby Hotel, you're just a quick walk from Nairobi National Museum. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 8 minutes by car from United Nations Office at Nairobi and 11 minutes from Thika Road Mall
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Red Ruby Hotel also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Red Ruby Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Dressing gowns
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Desk
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 1:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Red Ruby Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Red Ruby Hotel Nairobi
Red Ruby Nairobi
Red Ruby Hotel Hotel
Red Ruby Hotel Nairobi
Red Ruby Hotel Hotel Nairobi

Reviews

Red Ruby Hotel Reviews

5.8

6.4/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 5 out of 17 reviews

Reviews

2/10 Terrible

martin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not willing to compromise with a client even in unique circumstances. All they care about is getting a clients money without giving a service
Stayed 2 nights in Jun 2025

10/10 Excellent

NOUR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mwangi

Stayed 1 night in Nov 2024

8/10 Good

GRAEME

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
In general the stay was comfortable and convenient. The wi-fi / internet was consistently poor throughout the stay, with frequent distortions and interruptions in communication. Most disappointing was the theft of money from the room, and the Hotel's seeming unwillingness to follow up on the reported theft. Guests are strongly advised to lock all money and valueables in the safe provided in the room.
Stayed 5 nights in May 2024

6/10 Okay

ERICk

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

osman

Liked: Staff & service
Ok but rooms are very small
Stayed 1 night in Feb 2024

10/10 Excellent

Mathew

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities
The hotel was shown in Exedia as having an air-conditioning system which is not true. Breakfast was very basic.
Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Scott

Stayed 2 nights in Nov 2019

2/10 Terrible

James, Philadelphia, PA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning to the end, it was a bad experience in dealing with Red Ruby, and I would never recommend any travelers to visit the website or stay with your hotel.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, central location. Clean rooms in good condition.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room they have on the image and the one they put you in as a standard are completely different. When you as them the staff brings a paper to prove that’s what you rented online and rudely stops you there. This place is terrible for no restaurant service and hotel service. Simply the worst hotel experience ever in westlands.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience

I booked through expedia but the staff at reception could not locate my booking and was asking for printed evidence and payment. Guess they are not used to online bookings. The beddings were torn and stained. There was loud disturbing noise early in the morning from the restaurant and had no choice but to wake up. Will never consider the hotel again leave alone mentioning it to a friend.

4/10 Poor

Akeko

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities

bon rapport qualité prix

Juste pour le boulot
Stayed 5 nights in Mar 2024

10/10 Excellent

Nadjar Habib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour magnifique

Bonjour, J'ai trouvé qu'au niveau de la restauration, les aliments étaient un peu fades.
Stayed 8 nights in Mar 2019