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Royal Canaan Nairobi Hotel

4.0 star property

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Photo gallery for Royal Canaan Nairobi Hotel

Front of property
Breakfast, lunch and dinner served
Standard Twin Room
Serves dinner and happy hour
Outdoor pool, open 7:00 AM to 6:30 PM, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Lr No 1/574 Tigoni Road Off Chakka Road, Kilimani, Nairobi, Nairobi, 00100
  • Place, Yaya Centre
    ‪5 min walk‬
  • Place, Prestige Plaza
    ‪18 min walk‬
  • Place, Royal Nairobi Golf Club
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard King Room

Standard King Room

Standard King Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Room

Executive King Room

Executive King Room

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Royal Canaan Nairobi Hotel

An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and spa services. Change of towels is available on request.
Royal Canaan Nairobi Hotel offers 94 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 43-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Royal Canaan Nairobi Hotel, you're just a quick walk from Yaya Centre. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking and extended parking
  • Enjoy international cuisine and pool views while dining at Mosaic
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, manicures and pedicures, or detox wraps at Thabiti Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 7 minutes by car from Kenyatta International Convention Centre and 12 minutes from Nairobi National Park
  • Airport drop-off and local-area shuttle service available for a fee
Royal Canaan Nairobi Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 4 meeting rooms are available. Event space at this hotel measures 958 square feet (89 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Royal Canaan Nairobi Hotel. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Nairobi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Mosaic - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Terrace Bar - Level 1 - This bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 23 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Mosaic
  • Terrace Bar - Level 1

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • 958 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Canaan Nairobi Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 15 for children
  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Royal Canaan Nairobi Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Hotel
Royal Tulip Canaan
Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Nairobi Nairobi
Royal Tulip Canaan Nairobi Hotel Nairobi

Royal Canaan Nairobi Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 121 reviews
Rating 8 - Good. 39 out of 121 reviews
Rating 6 - Okay. 9 out of 121 reviews
Rating 4 - Poor. 11 out of 121 reviews
Rating 2 - Terrible. 5 out of 121 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay and staff are very friendly...Always stay with Royal Canan hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Abdule

Liked: Cleanliness
Clean Rooms with good staff support
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Idan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, nice breakfast, good security, very pleasant staff.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Bashir

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and great customer service
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, friendly for both the pocket, guest and value for money.
Stayed 13 nights in Mar 2025
Verified

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Good facility, good service, good restaurant
Stayed 1 night in Mar 2025
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the stay and want to thank you everyone for their friendly service.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Abdiaziz

Liked: Cleanliness, staff & service, amenities
I recently stayed at Royal Caanaan Nairobi for three nights and had a wonderful experience. The location is excellent, surrounded by malls and restaurants, all within walking distance. The front desk staff greeted me warmly, and the managers were very attentive. The hotel itself is beautiful, clean, and quiet, with a strong emphasis on security, which made me feel very safe. Although I didn’t have the chance to try the breakfast or visit the spa and pool, I was impressed by the amenities. One small downside was the presence of alcohol in the room, which might not be suitable for everyone, but the staff was very accommodating and removed it promptly. Overall, I highly recommend this hotel!.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pleasant. Great for a small meeting or celebration but also Staycation.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Adebisi

Liked: Cleanliness, staff & service, amenities
The place was beautiful and serene
Stayed 4 nights in Nov 2023
Verified

6/10 Okay

Edman

Liked: Cleanliness, staff & service, amenities
He couldn’t find my reservation. Took 15 min to find it
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Abeba Baraki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at this hotel! The facilities are impressively modern one standout feature was the automatic door sign system for "Clean" or "Do Not Disturb," which was both convenient and thoughtful. The room was spotless and well-maintained, and the staff were incredibly friendly and helpful throughout my stay. Great job to the entire team!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIGHLY RECOMMENDED

We would like to thank the staff they were so good to us and we highly recommend this place. Family friendly and helpful
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

EYOBO MOSES KUOL

Liked: Cleanliness, staff & service, property conditions & facilities
Location, safety, and cleanliness
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice location, away from the areas that riot when there is political unrest. The hotel is lovely. The staff is friendly, and there is a nice mall with food within a block or so if you get tired of hotel food. The hotel food is also good, but I like to get out and look around.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Atef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hôtel

Level hotel, friendly welcoming staff, clean well designed lobby and restaurant areas, very confortable room, well located in Kilimani, very quiet area compared to neighbourhood, the only issue is with the SHOWER : water mixer needs maintenance. I will return again.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Poul

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Fair hotel

Fine hotel. Very little space for work. Useless pool. Outdoor area uncosy. Nice personnel. Decent food. Good gym! - but needs a cleaning. Fine but small rooms.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Mohamed

I like about the quietness of the property.great customer services. The buffet at dinner wasn’t that great hopefully, they will offer variety of options. But overall great experience. Coming back soon inshallah.
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Abdulaziz

Liked: Cleanliness
Staff are not very welcoming
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Obinna

Liked: Cleanliness
Disliked: Staff & service, amenities
Phone wasn't working, they never even checked phone or AC before checking me into the room. Quite unpleasant experience. Food was great and food service was great.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Hugh

Disliked: Room comfort

Disappointing

The corridors smelt like cigarettes. I was given a box of a room with 2 ridiculous sized chairs that were completely out of place for such a small room. AC was just air and no chill. Changed to a bigger room, also an odd space with a small window and an enormous blank wall that should’ve been a window . Won’t be back.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Atef

Disliked: Staff & service

Poor maintenance, cold shower

It was my 3rd stay at Royal tulip and unfortunately with same bad experience with a basic issue which is the shower : cold and leaking, when i did the check-in at 10pm i kindly asked the front desk agent to give me a room without shower problem, and this is what he confirmed to me, but at my surprise: cold water & leaking shower, they couldn't do anything that night and morning time i took a cold shower too, and just two hours before my check-out they suggested to me another room which doesn't make sense.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Todella ahdas huone, tuskin mahtui liikkumaan. Huono palvelu, front desk osaamatonta.
Stayed 5 nights in Nov 2022
Verified

10/10 Excellent

Tsedenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Royal Tulip! The staff is so friendly, the rooms are super clean and the beds are comfortable. The front desk staff was also very accommodating of several changes in my travel plans. Anita at the front desk is so nice and welcoming. Thank you for a wonderful experience!
Stayed 2 nights in Apr 2022
Verified

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
Not clean. Carpet in room is very dirty/stained.
Stayed 2 nights in Jan 2022