Southern Sun Mayfair

4.0 star property

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Photo gallery for Southern Sun Mayfair

2 outdoor pools
Garden
Free daily buffet breakfast
2 outdoor pools
Concierge desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Parklands Road,, Nairobi, NAI, 74957
  • Place, Sarit Centre
    ‪8 min walk‬
  • Place, Oshwal Religious Centre
    ‪10 min walk‬
  • Place, Nairobi National Museum
    ‪20 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

Standard Double Room

  • 14 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Room

  • 16 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite

  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Southern Sun Mayfair

This hotel features 2 restaurants, 2 outdoor pools, and a casino. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Change of towels is available on request.
Southern Sun Mayfair offers 171 accommodations with safes and complimentary newspapers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Southern Sun Mayfair, you're just a quick walk from Oshwal Religious Centre. You'll find features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes tennis courts, a gym, and a sauna
  • Just a 4-minute drive from Kenyatta International Convention Centre and 12 minutes from Thika Road Mall
  • Airport shuttle service available for a fee
Southern Sun Mayfair offers its guests 2 outdoor swimming pools, a health club, a sauna, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business center and meeting rooms are available. A casino, spa services, and a terrace are also featured at the family-friendly Southern Sun Mayfair. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

Guests are served free buffet breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception daily.
Oasis - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Oasis

Things to do

  • 2 outdoor pools
  • Casino
  • Children's pool
  • Golf
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Shuttle transfer per adult: KES 37 (one way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 37 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Southern Sun Mayfair offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mayfair Southern Sun
Southern Mayfair
Southern Sun Mayfair
Southern Sun Mayfair Hotel
Southern Sun Mayfair Hotel Nairobi
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Nairobi Hotel Nairobi
Southern Sun Mayfair Nairobi Hotel
Holiday Inn Nairobi
Southern Sun Mayfair Hotel
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Hotel Nairobi

Southern Sun Mayfair Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 82 reviews
Rating 8 - Good. 33 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

A disappointed rewards member

Compared to the rest of the southern sun hotels I’ve used over the years. This is the worst!! The rooms are not appealing, the towels are not clean. They look something between white and brown. The bathrooms are a turn off. The workmanship on the plumbing is just untidy. This hotel needs a serious revamp. The walkways are so dull. It looks so dingy.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayfair hotel is an a calm and cooled oasis in the middle of bust Nairobi
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

extending the checkout

The staffs were very friendly and the breakfast was good, so the rooms in this price range are small, but I used this hotel several times. However, the new staff was not kind (the old staff was still kind) and the taste of the food had fallen. Thank you for extending the checkout to 2pm.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and helpful. Great breakfast facility and food
Stayed 1 night in Jul 2019
Verified

8/10 Good

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities

Référence dans westlands très agréable

Bel hotel
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Nosotros nos quedamos una sola noche y nos resultó cómodo. Las instalaciones están bien.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff and beautiful place
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very nice property with beautiful gardens.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Excellent service as always. Home away from home. Great for meetings especially since the gardens are very beautiful
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. The staff was wonderful at check in and recommended activities during our stay.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Fantastic staff and management. I was made to feel really welcome. I hope t return soon.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

A very good experience ,well managed South African Hotel Group ,good friendly staff ,well spread out lush green property.Older rooms need refurbishment but maintained well.
Stayed 6 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel has a nice atmosphere, very similar to some of the established, traditional hotels in the country. The staff are friendly and helpful. However, it is in quite desperate need of renovation.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A garden oasis in Nairobi

I just spent a great week at the Southern Sun Mayfair in Nairobi. The hotel is very secure and provides a lovely garden environment with lots of trees and flowers. An Oasis in the active city of Nairobi. The nearby National Museums of Kenya provide a great outing and are only minutes away by UBER. The Elephant Orphanage and Giraffe Center are don't miss local attractions. I have stayed here 4 times and the rooms and beds are very comfortable. The staff is attentive, friendly, and efficient providing an excellent environment for meetings and relaxation. The breakfast buffet is fantastic, and the chef cooks a wonderful made to order omelet. My favorite is a beverage by the the pool, especially at the end of the day when this oasis is cool and quiet. A great place to stay in Nairobi.
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this should not be a required field!! lkjehxkjechkjwegdc,jchnxl
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Lovely old fashioned hotel in a Secluded location
Stayed 1 night in Dec 2018
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Es un hotel antiguo pero muy bien conservado. Fantasticos jardines y piscinas rodean al hotel, un oasis en medio de Nairobi. Restaurante Grill muy bueno y economico, restaurante buffet regular y algo caro...
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通渋滞には注意

サービスと食事がよいので、いつも利用しています。設備はくたびれていますが清潔ですし、コロニアルなのでこんなものだと思っています。タオルを新しくするだけでずいぶん違うと思うので、検討して欲しいです。周辺の交通渋滞はホテルのせいではありませんが、余分の時間が必要です。
Stayed 1 night in Jul 2018
Verified

8/10 Good

GREGOIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympathique escale à Nairobi

Hôtel un peu vieillissant mais personnel super sympa et très attentionné. Chambre sur les jardins à privilégier.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Paolo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

NICE PROPERTY AND SERVICE. ROOMS NOT.

Nice property, service is quite good and breakfast really good, rooms are clean but old and outdated not really worthy paying over USD$ 200. Not acceptable.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best at the price

Best Hotel I've stayed in at this price in Nairobi so far. Unfortunately some noisy guests outside quite late into the evening at one point, but otherwise, very pretty, well appointed, clean and comfortable. Highly recommend.
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Yamikuro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Facility is a bit old but I enjoyed safe and comfortable stay at Southern Sun Mayfair Hotel.
Stayed 3 nights in Mar 2018
Verified

6/10 Okay

Mustafa

Liked: Staff & service

Old hotel with old amenities

Walls are not sound proof. Your hear the talks of gardener, ganitors...
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Chambre bruyante

Difficulté a trouver le sommeil car proche de la route et simple vitrage. Beaucoup d’autres chambres plus clames dispo mais la resa via expedia nous a sans doute deservi et conduit a des chambres de moindre confort.
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nairobi Hideaway

Nairobi hideaway The Southern Sun Mayfair is a beautiful wonder. It's very quiet and lovely located. For me and my wife it's a peaceful hideaway ...