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Swiss Lenana Mount Hotel

4.0 star property

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2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Front of property – evening/night
Superior Room, 1 King Bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Ralph Bunche Road, Kilimani, Nairobi, Nairobi, 00100
  • Nairobi Hospital
    ‪13 min walk‬
  • Yaya Centre
    ‪3 min drive‬
  • Kenyatta International Convention Centre
    ‪4 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Room

Luxury Room

Luxury Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Swiss Lenana Mount Hotel

Hotel in Nairobi with 2 restaurants and a full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a nightclub, a fitness center, and a bar/lounge. Housekeeping is available on request.
Swiss Lenana Mount Hotel offers 140 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Swiss Lenana Mount Hotel. During your stay, you'll be within walking distance of Nairobi Hospital. Free WiFi in public areas, free valet parking, and 2 restaurants are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at Swiss Cafe Restaurant, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • 10 minutes by car from Nairobi National Park and 12 minutes from United Nations Office at Nairobi
  • Airport shuttle service available for a fee
  • Pets welcome for free
Swiss Lenana Mount Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A nightclub, a fitness center, and a terrace are also featured at the business-friendly Swiss Lenana Mount Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Swiss Cafe Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Ted and Co Bar and Lounge - This lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Swiss Cafe Restaurant
  • Ted and Co Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (122 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Fan
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Airport shuttle fee per child: USD 25 (one-way), (from 12 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Swiss Lenana Mount Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Swiss International Lenana Mount Nairobi Hotel
Swiss International Lenana Mount
Swiss Lenana Mount Hotel Nairobi
Swiss Lenana Mount Nairobi
Swiss Lenana Mount
Swiss International Lenana Mount Nairobi
Swiss Lenana Mount Hotel Hotel
Swiss Lenana Mount Hotel Nairobi
Swiss Lenana Mount Hotel Hotel Nairobi

Swiss Lenana Mount Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 250 reviews
Rating 8 - Good. 76 out of 250 reviews
Rating 6 - Okay. 36 out of 250 reviews
Rating 4 - Poor. 18 out of 250 reviews
Rating 2 - Terrible. 21 out of 250 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Teshome

Stayed 3 nights in Jan 2025

10/10 Excellent

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities
I am sattisfied with every aspect of the hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Stayed 4 nights in Dec 2024

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 9 days. HORRIBLE. First of all, the elevators smelled like feet all damn day long. Secondly, the sinks look visibly dirty. So the first day that I got here, I noticed that and brought it up to the receptionist who told me that the manager said the sinks were clean. I went back to the room and the sink was dirty still visibly dirty. I later came to realize that the sink have a dirty stain on them so no matter how much they’re cleaned, they’d still look dark and dirty. Next problem is the bathroom. The door was broken so my husband could not get into the shower. Is this not something that should be looked at before assigning a room to a paying guest? We got moved to another room and YES, the sink was still dirty looking. No AC so good luck if you are not from Kenya and not used to the heat. No robes, no slippers, no shower cap… basically they provide NOTHING. You will have to call reception if you need something and that to me is such an inconvenience. They do not change the bedding so this is also something you’ll have to request by placing some green placard on your bed. Don’t get me started on the food! I will absolutely not be returning here and I do not recommend this place at all!
Stayed 9 nights in Dec 2024

8/10 Good

Ahsen

Stayed 1 night in Aug 2024

10/10 Excellent

Jakub

Stayed 1 night in Sep 2024

8/10 Good

Brou Stéphane Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Good experience
Stayed 4 nights in Sep 2024

2/10 Terrible

Menuka

Stayed 7 nights in Aug 2024

6/10 Okay

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

XIAO GANG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

satoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

ナイロビ出張びいつも、ほぼ毎月のように滞在していますが、とても素晴らしいホテルです。何よりレストランでの中華メニューがあり、私はegg fried riceをいつも食べています。
Stayed 7 nights in Jul 2024

2/10 Terrible

Lwanga, Harlow

Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Stayed 1 night in Jun 2024

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tanaka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

MUSTAF

Stayed 2 nights in May 2024

4/10 Poor

Mohamed

Stayed 1 night in Apr 2024

8/10 Good

Collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the exemplary reception I was accorded. It was great. I liked how the first cook showed me around/how to get started with serving breakfast. Other cooks just kept staring. I was stunned in the morning to pay Kshs 2000 for breakfast yet it said it was included. What do these terms mean “breakfast included, breakfast available “? I would give it excellent if not for the breakfast which I felt robbed of.
Stayed 1 night in Apr 2024

2/10 Terrible

Annsctacia

Stayed 3 nights in Dec 2023

8/10 Good

Betsy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Quick Place to rest

Staff was very friendly and welcoming. Fruits left as a welcome, very nice. Beds are super comfortable. It’s nice place but 30 minutes away From airport. Bathroom can use a better cleaning.
Stayed 1 night in Dec 2023

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar is upstairs nex to the pool. Very nice change.
Stayed 1 night in Nov 2023

2/10 Terrible

Mercy

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

Dwight

Travelled with group
Liked: Staff & service
Stain wash sink and , bed not very comfortable
Stayed 5 nights in Oct 2023