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Toque Hotel

Property class: 3

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Reception
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Executive Room, 1 Queen Bed | Living area
Reception
Premium Apartment, 1 Bedroom, Balcony | Living area

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Ngara Rd, Nairobi, Nairobi County
  • Place, University of Nairobi
    ‪10 min walk‬
  • Place, City Market
    ‪15 min walk‬
  • Place, Nairobi National Museum
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony | Living area

Premium Apartment, 1 Bedroom, Balcony

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

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About this property

Toque Hotel

Along with a rooftop terrace, this hotel has concierge services and dry cleaning. Self parking is free. Other amenities include a 24-hour front desk, express check-in, and barbecue grills.
Toque Hotel offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Nairobi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Toque Hotel, you'll be within walking distance of University of Nairobi. Features include free self parking, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 12 minutes by car from Thika Road Mall and 15 minutes from Nairobi National Park
  • Airport shuttle service available for a fee
Toque Hotel offers its guests a rooftop terrace, barbecue grills, and concierge services. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Toque Hotel also features dry cleaning/laundry services and express check-in. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Offsite parking available (KES 250 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: KES 400 for adults and KES 250 for children
  • Couples/private dining

Things to do

  • Game drive
  • Safari

Family friendly

  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Wheelchair-accessible bathroom vanity

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Rainfall showerhead
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Chef service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Toque Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: KES 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately KES 400 for adults and KES 250 for children
  • Airport shuttle fee: KES 3500 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: KES 3500 (roundtrip)
  • Nearby parking fee: KES 250 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Toque Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

TOQUE HOTEL LOUNGE
Toque Hotel Nairobi
Toque Hotel Aparthotel
Toque Hotel Aparthotel Nairobi

Toque Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

6.0/10

Cleanliness

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Clinton

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Basic hygiene necessities were not provided, also a have taken photos of the roof collapsing in the shower. Myself and my guest will seek further action regarding this inconvenience
Stayed 13 nights in Feb 2025

10/10 Excellent

Kinfu

Liked: Cleanliness, amenities, property conditions & facilities
The desk is open 24 hrs. Very good people. Room is cleaned every day. Very good value for the rate. Particularly for travelers who are interested in having the local experience.
Stayed 3 nights in May 2024

6/10 Okay

Suleiman

Disliked: Cleanliness
Stayed 2 nights in May 2024

8/10 Good

Kyaw Lwin

Business traveller
Liked: Cleanliness, property conditions & facilities
Good....Thanks.
Stayed 4 nights in Jul 2023

6/10 Okay

Kris, Fairhope

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We arrived on plane late. Tried to call all day. No answer. Confirmation said check in is 7 AM up to any time. When we arrived they had given our room away. Since it was after midnight we slept in a room with NO amenities or Wi-Fi. Next morning we were moved to better room with a kettle to make hot water and Wi-Fi. Very basic African hotel and very inexpensive. Area is bad but we are not afraid of that. Not a tourist hotel; strictly Africans. The Expedia write up sounded nothing like this actual hotel. Also it stated free breakfast but hotel said only room.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Omöjligt

Skulle inte rekommendera denna hotell till någon. Först och främst så är det helt omöjligt att ta sig till hotellet pga att det är mycket trafik.
Stayed 11 nights in Dec 2024