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The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

3.5 star property

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Photo gallery for The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

Breakfast, lunch, dinner served; pool views
Daily full breakfast (USD 20 per person)
Reception hall
Presidential Suite, 3 Bedrooms, City View | Living room
Presidential Suite, 3 Bedrooms, City View | Living room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Gym
  • Pool
  • Room service

Explore the area

View in a map
Mwanzi Road, Westlands, Nairobi, Kenya, 606
  • Place, Westgate Shopping Mall
    ‪2 min walk‬
  • Place, Sarit Centre
    ‪3 min walk‬
  • Place, Oshwal Religious Centre
    ‪5 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 105 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite, 3 Bedrooms, City View

Presidential Suite, 3 Bedrooms, City View | Balcony

Presidential Suite, 3 Bedrooms, City View

  • 172 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

Hotel with free parking, steps from Westgate Shopping Mall
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
The Landmark Suites Westlands, Nairobi- Next to Westgate Mall offers 35 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Nairobi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at The Landmark Suites Westlands, Nairobi- Next to Westgate Mall, you're just a quick walk from Westgate Shopping Mall. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at The Landmark Bistro, a bistro with pool views
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Westgate Shopping Mall and 8 minutes by foot from Sarit Centre
  • Airport and local-area shuttle service available for a fee
The Landmark Suites Westlands, Nairobi- Next to Westgate Mall offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall also features coffee/tea in a common area, concierge services, and laundry facilities. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
The Landmark Bistro - This poolside bistro serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Landmark Bistro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 35.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The Landmark Suites Westlands, Nairobi- Next to Westgate Mall offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Landmark Suites Aparthotel Nairobi
Landmark Suites Aparthotel
Landmark Suites Nairobi
Landmark Suites
The Landmark Suites

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 96 reviews
Rating 8 - Good. 30 out of 96 reviews
Rating 6 - Okay. 12 out of 96 reviews
Rating 4 - Poor. 5 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

rodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
suite include large sofa lounge including washing machine and cooking equipment. very good for big family . excellent service
Stayed 4 nights in Sep 2025

8/10 Good

ESEROGHENE, LAGOS

Stayed 1 night in Sep 2025

8/10 Good

LAL

Stayed 1 night in Aug 2025

10/10 Excellent

Epiphane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality was the best, one of the safest hotel to reside. Overall the stay and experience there was fantastic. Thank you Kenya!!!!!
Stayed 6 nights in Aug 2025

2/10 Terrible

Lorna

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Noisy all day

The hotel is next to the construction site That means from 7:30 am to 5 pm when there is no sun light they stop I was woken the second day and I complained to the hotel They gave me another room which they said is in the back But it still very noisy Is just opposite the room I had before I think hotel .com should have been note so No one will experience like I do
Stayed 4 nights in Aug 2025

6/10 Okay

Victoria

Liked: Cleanliness
What was shown as advertisement is not what I saw in my suite. False advertising, specifically I was shown a balcony for my room but there was no balcony. My view was a rooftop for another building that was lower that had lines of clothes hanging from them. Every week day, I heard a lot of construction machines. I did not go out all the time so it was loud and annoying. Though it had a full kitchen, there were no plate and eating utensils. The pots were very warm causing all good to stick to the pot. I bought food to cook that I could not cook because of this. Not good for cooking pancakes or anything that needed a coated pan or pot. Some of the furniture is too worn. It was very clean and the staff did a good job of cleaning each day. The staff provided items that I needed and eventually provided dinnerware and eating utensils with knives and spoons to cook. I will not stay here again. My observation are not as bad because I’ve been to Nairobi a lot and expect some things not to be according to American standards of a nice suite. I wish I could have gotten a monetary credit for these inconveniences. Perhaps that is possible since I purchase through your app. You really should send your reps to make sure what is being advertised is what is true. Apparently, you have not. Thanks.
Stayed 7 nights in Jul 2025

10/10 Excellent

Shawn, Topeka

Liked: Cleanliness, staff & service, property conditions & facilities
The Landmark is a bit dated, but the apartments are spacious, clean, and well maintained. Excellent location, just down the block from Westgate Mall, with plenty of restaurants and shops within easy walking distance. One negative: The fitness room is barely usable. The bench was rickety and nearly falling apart, and there was one set of 10kg weights, no other sizes. Please upgrade!
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

10/10 Excellent

Narendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money hotel in heart of shopping centres

Extremely enjoyed the stay. Very helpful and friendly staff. Very clean and lovely terrace bar and restaurant.
Stayed 9 nights in Jul 2025

10/10 Excellent

Seyun

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

lawrence a

Stayed 3 nights in Jun 2025

8/10 Good

Witchious

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, but breakfast was very mediocre that is the only downside. Best Regards
Stayed 3 nights in Jun 2025

10/10 Excellent

Rene

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

8/10 Good

Faridah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

8/10 Good

Alvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic facilities, great location. Staff attirude was great, no careless, always available and around. Superior value-for-money. Our expectations were low due to damaged ratings but only minor items behind 4-5* suites - sound isolatiion to outwards not perfect, aircon not at top performance and WiFi not stable.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience at Landmark Hotel

I had a wonderful stay. Timely Services and staff were supportive.
Stayed 3 nights in Mar 2025

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodation and even better service

When I saw Shah Karim Aga Khan’s picture as I entered the lobby I knew I’d have an amazing stay. Everything was perfect!
Stayed 3 nights in Mar 2025

8/10 Good

KIRK

Liked: Cleanliness, staff & service, property conditions & facilities
The room space and cleaness was wonderful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Dec 2024

8/10 Good

Manickaraj

Business traveller
Disliked: Staff & service, property conditions & facilities

Need to improve a lot

Worst breakfast and service of laundry and kitchen is not clean. They served 4 days before Balck Forest cake which is totally terrible
Stayed 10 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Certainly recommended

Good hotel at a very convenient location. Rooms are spacious and comfortable. Enjoyed it really.
Stayed 1 night in Jan 2025

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service
The size of the 2 bedroom suite was great and our house keeper, Marian was a joy and went above and beyond to make our stay memorable! Re facility, the fireplace didn’t work and one of the showers’ water would not get hot.
Stayed 7 nights in Jan 2025