The Palace Inn Karen

2.0 star property

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Photo gallery for The Palace Inn Karen

Front of property
Interior
Interior
Superior Twin Room
Concierge desk

Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Muiri gardens, Nairobi, 00100
  • Place, Bomas of Kenya
    ‪3 min walk‬
  • Place, Nairobi National Park
    ‪8 min walk‬
  • Place, Galleria Shopping Mall
    ‪10 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪24 min drive‬

Room options

Superior Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

Executive Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Palace Inn Karen

This hotel features free self parking.
The Palace Inn Karen offers 10 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
During your stay at The Palace Inn Karen, you're just a quick walk from Bomas of Kenya. You'll find features like free self parking.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Within a 15-minute walk of Nairobi National Park and Bomas of Kenya
Free self parking is available.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 8:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Palace Inn Karen Hotel
The Palace Inn Karen Nairobi
The Palace Inn Karen Hotel Nairobi

The Palace Inn Karen Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

Reviews

2/10 Terrible

Beatrice

Travelled with family and small children
Disliked: Cleanliness, staff & service
I am so disappointed by this place I have booked this place for 7 days as it was just next to our family is home. Earlier in the day of the check in I received a message instructing us to call a certain number as there is no reception area, To our surprise as we call the number that was provided to us and we were redirected to another person who was meant to arrange check-in. This person unfortunately told us this place is nonexisting. It has been two years since this place has shut down. I’ve lost almost $600. I am still in the process of trying to dispute the payment. One thing that should’ve been a warning sign was that once you booked the place is non-refundable save yourself a headache and do not book this place. We were left, stranded and have to drive from Hotel to Hotel to find accommodation to stay for the next seven days where I end up spending $800. We stayed at Ridix hotel in Karen near garlariya mall in Kenya this might not be the right spell but it was a pleasure staying there.
Stayed 7 nights in Mar 2026