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Kusatsu Onsen Hotel Village

3.0 star property

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Thai massages, reflexology
Thai massages, reflexology
2 restaurants; breakfast, lunch and dinner served
Aerial view
Thai massages, reflexology

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Restaurant
  • Breakfast available

Explore the area

View in a map
618 Kusatsu, Kusatsu, Gunma, 377-1711
  • Place, Yubatake
    ‪15 min walk‬
  • Place, Ohtakinoyu Hot Springs
    ‪15 min walk‬
  • Place, Sainokawara Park
    ‪4 min drive‬

Room options

View all photos for Outbuilding Log Cottage, Smoking

Outbuilding Log Cottage, Smoking | Private kitchen

Outbuilding Log Cottage, Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Futons OR 2 Single Beds

View all photos for Selected room at Check-In, Non Smoking

In-room safe, bed sheets, wheelchair access

Selected room at Check-In, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 23 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Tower Building Western-Style, Non Smoking

In-room safe, bed sheets, wheelchair access

Tower Building Western-Style, Non Smoking

  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Japanese-Western Room, Non Smoking, Annex Building

Japanese-Western Room, Non Smoking, Annex Building

Japanese-Western Room, Non Smoking, Annex Building

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Tower Building Western-Style Twin Room Non Smoking

A hotel room with two beds, a TV, a desk, and a balcony with a view.

Tower Building Western-Style Twin Room Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Log House-Annex Smoking

In-room safe, bed sheets, wheelchair access

Log House-Annex Smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for Wing Hall Japanese Western Style Room Non Smoking

In-room safe, bed sheets, wheelchair access

Wing Hall Japanese Western Style Room Non Smoking

  • Sleeps 5
  • Free Wi-Fi

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KAMENOI HOTEL Kusatsu Resort
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.8 out of 5, Good, 313 reviews
The price is €116
17 Jun - 18 Jun
KAMENOI HOTEL Kusatsu Resort

About this property

Kusatsu Onsen Hotel Village

2 restaurants, 2 indoor pools, and outdoor tennis courts are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and spa services.
Kusatsu Onsen Hotel Village offers 162 accommodations with safes and slippers. Televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Hot springs and 2 outdoor tennis courts are featured at the hotel. 2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

During your stay at Kusatsu Onsen Hotel Village, you're just a quick walk from Kusatsu Nettaiken. You'll find features like free WiFi in public areas and free self parking, plus 2 indoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy French cuisine while dining at Holly Hock
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Amenities include a front-desk safe, meeting rooms, and convenience store
  • Onsite recreation includes hot springs, 2 outdoor tennis courts, and a sauna
  • 14 minutes by foot from Yubatake and a 3-minute drive from Kusatsu Onsen Ski Resort
  • Free bus station shuttle service
There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. Public spaces have free WiFi. As a guest of Kusatsu Onsen Hotel Village, you'll find hot springs, 2 indoor swimming pools, outdoor tennis courts, and a sauna. A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly Kusatsu Onsen Hotel Village. Free self parking is available.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Holly Hock - This restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required.
Garden Cafe - This café serves breakfast, lunch, and dinner. Open daily.
AOI - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free bus station shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,080 to 3,080 for adults and JPY 1,540 to 2,156 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • AOI
  • Garden Cafe
  • Holly Hock

Things to do

  • 2 indoor pools
  • 2 outdoor tennis courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot springs
  • Karaoke
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski storage
  • Table tennis

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
Additional fees may apply to children for items such as extra bedding and meals.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3080 to 3080 for adults, and JPY 1540 to 2156 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open July 23 and close August 29.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kusatsu Onsen Hotel Village
Onsen Hotel Village
Kusatsu Onsen Village
Onsen Village
Kusatsu Onsen Village Kusatsu
Kusatsu Onsen Hotel Village Hotel
Kusatsu Onsen Hotel Village Kusatsu
Kusatsu Onsen Hotel Village Hotel Kusatsu

Kusatsu Onsen Hotel Village Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 71 out of 164 reviews
Rating 8 - Good. 61 out of 164 reviews
Rating 6 - Okay. 15 out of 164 reviews
Rating 4 - Poor. 9 out of 164 reviews
Rating 2 - Terrible. 8 out of 164 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, definitely will go back again
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotspring, love it very much
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Kin Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice resort.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Youseung

Liked: Cleanliness, staff & service, amenities
The staff was excellent but the room was relatively old.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yaeko

Liked: Cleanliness, staff & service, amenities
Surrounded by nature, very relaxing.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Gerardine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really spacious with beautiful views of the surrounding mountains. Breakfast was included but dinner we ate out as the hotel is large and they can't accommodate everybody. This was not a problem as there were so many restaurants in town. You do need to time the shuttle bus well though. Overall, a brilliant place to visit and really worth the money.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff a bit hard to find with google maps but once there very nice place stayed in there log cabins beautiful scenery and atmosphere no air conditioner in the log cabin though it was smoking friendly
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Sofia

Not being able to go to the onsen not able to used the pool, it felt that nothing went well in this day stay there. The massage person made us wait for an hour to take someone else before us.. really nothing went well
Stayed 1 night in Oct 2025
Verified

8/10 Good

Aiko

Liked: Staff & service
The quality of the onset was top notch, but we think the facility needs some updates……
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Matthewcharley

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Lots of spiders.

Had lots of spiders and bugs all over the room. Told hotel staff and they knew that their rooms had lots of bugs. Spiders were jumping on me throughout the night.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service

We hope to return again

We enjoyed our three night stay very much, and we're happy that we chose this hotel. The room was a good size and fit our needs. The only complaint was the terrible pillows and fairly hard beds. The restaurant proved to be decent. My Japanese wife loved the breakfast choices and I was happy with some western basics, like great scrambled eggs, reasonable sausages terrific coffee and granola. The real treat was the outside Onsen, we chose to go when others were sleeping or dining. Easily enjoyed an hour twice a day with rarely others around. But we were there midweek which we'd do again. Lawson's across the street for supplies was hand and the walk to the cute town centre was easy and short. Oh, and the shuttle runs from 8:10 am to 9:10 pm twice an hour. Perfect. Yes it's a older hotel, but it's fine. The heat was on, the place was quiet and the Onsen was superb. If the price is right, book it.
Stayed 3 nights in Dec 2022
Verified

8/10 Good

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉は非常に良かった
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

shigehiko

Liked: Cleanliness, staff & service, amenities
夕食、朝食ともに品数多し。 うち印象に残る逸品あり。
Stayed 1 night in Feb 2026
Verified

8/10 Good

????

やっぱりお風呂が良かったです
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

tomohiro

Liked: Cleanliness, staff & service
お部屋は清潔でしたし、山の景色も綺麗でした。朝食付きにしましたが、美味しかったです。あ
Stayed 2 nights in Oct 2025
Verified

8/10 Good

??

Liked: Staff & service, amenities, property conditions & facilities
ベッドが少しかたい
Stayed 1 night in Jul 2025
Verified

8/10 Good

MAYUMI

Liked: Cleanliness, amenities
森林に囲まれて気持ちの良い環境 湯畑への送迎もしてくれるので良かったです。
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kazuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
源泉の異なる3つの温泉がホテル内で楽しめ、特に「わたの湯」は非常に趣きのある施設で感動しました。また、遊び放題パスポートは大人でも楽しめるアトラクションが沢山ありました。
Stayed 2 nights in May 2025
Verified

4/10 Poor

??

Disliked: Cleanliness
もう少し清潔感がある方が良かったです
Stayed 1 night in May 2025
Verified

4/10 Poor

Kin Wah

Disliked: Cleanliness, property conditions & facilities, room comfort
厠所地磚非常殘舊， 感覺非常不舒服 ，露台又好似鄉村地方荒廢咗幾十年嘅感覺
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

JINGCHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員親切，公共設施很棒，房間較為老舊但完整度ok
Stayed 1 night in Mar 2025
Verified

8/10 Good

NAOKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールがあって子連れで行くにはおすすめ！ 湯畑までは歩くとちょっと距離があるけど、ご飯も美味しいし、満足です！
Stayed 1 night in Apr 2025
Verified

8/10 Good

haiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールと温泉良かったら。子供大好きだった
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ayumu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ログハウスは床暖があって温かく、朝は雪かきしてくれて歩きやすかったです！
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

kota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ジャムが美味しかった
Stayed 2 nights in Feb 2025