This hotel features a 24-hour front desk, a TV in a common area, and free self parking. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Serena Hotel offers 13 accommodations. Televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads. This Nakuru hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Serena Hotel, you'll be close to Hyrax Hill Prehistoric Site. You'll find features like free WiFi in public areas and free self parking.
Free WiFi
Free self parking
Amenities include a multilingual staff and TV in a common area
8 minutes by car from Lake Nakuru National Park and 7 minutes from Hyrax Hill Prehistoric Site
Serena Hotel offers its guests multilingual staff and a television in a common area. Public spaces have free WiFi. Self parking is free.
Smoking is allowed in designated areas at this Nakuru hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Things to do
TV in common areas
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
No lift
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Rainfall showerhead
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV with satellite channels
More
Desk
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.