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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Front of property
Reception
Exterior
Room, 1 Queen Bed, Non Smoking
Daily full breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

View in a map
440 Selby Street, Nanaimo, BC, V9R 2R7
  • Old City Quarter
    ‪4 min walk‬
  • Departure Bay Ferry Terminal
    ‪6 min drive‬
  • Duke Point Ferry Terminal
    ‪17 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪10 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(52 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel in Nanaimo with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a banquet hall are onsite. Housekeeping is available on request.
Quality Inn offers 45 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Old City Quarter. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, a car charging station, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Departure Bay Ferry Terminal and 14 minutes from Duke Point Ferry Terminal
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Quality Inn also features a fitness center, room service (during limited hours), and express check-out. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 1:00 PM.
Quality Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 25 per person
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 per person
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Hotel
Quality Inn Nanaimo
Quality Inn Hotel Nanaimo

Quality Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 961 reviews
Rating 8 - Good. 280 out of 961 reviews
Rating 6 - Okay. 77 out of 961 reviews
Rating 4 - Poor. 30 out of 961 reviews
Rating 2 - Terrible. 24 out of 961 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New and clean
Stayed 3 nights in Jun 2025

8/10 Good

darren

Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick kne night stay but it was very comfortable. The bed and black out blinds ensured a great night sleep
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Easy. Clean room. Great & secure parking. Professionalism from front desk. Great value.
Stayed 1 night in Jun 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was good but not accessible when you were checking in so it would be good if a sign was available to advise new arrivals that parking was only accessed after check in. Expensive but very clean quiet and well equipped.
Stayed 1 night in Jun 2025

10/10 Excellent

Dwayne

Very nice hotel, it was clean, comfortable and good location. The staff were very friendly and helpful. The on-site Breakfast Nook restaurant was really good.
Stayed 2 nights in May 2025

8/10 Good

Evan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel stay was good. Rooms were clean and bed was comfortable. The negatives are the parking was an issue. Not enough underground parking and street parking was limited. An upgrade on the toilet paper quality would be nice. But overall would recommend.
Stayed 5 nights in Jun 2025

4/10 Poor

Moneek

Business traveller
Liked: Cleanliness
They asked me for a $150 security charge when it was not mentioned during booking
Stayed 1 night in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room. It’s in an odd location but still within walking distance of the wharf area (although there were quite a few homeless and obviously drugged-up people on the streets; felt a little uncomfortable)
Stayed 1 night in Jun 2025

8/10 Good

Robert, Drury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Looks all fairly new and looks tidy and clean, so that’s a big plus! There is a microwave but no cutlery, plates, cups ( other than some disposable ones ) no wine glasses so it feel’s very bear on that side.
Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean, quiet, helpful staff
Stayed 4 nights in May 2025

10/10 Excellent

Pamela, Mission

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Roy, Telegraph Cove

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and quiet. Room accessories complete.
Stayed 1 night in May 2025

10/10 Excellent

Melody Vanderwel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joanna

Stayed 1 night in May 2025

10/10 Excellent

Sara

Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean with helpful and frie dly staff
Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Modern clean rooms. Very quiet and comfy king bed. Spacious bathroom with great shower and water pressure. Windows open to get some fresh air. Secure underground parking.
Stayed 1 night in May 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient location, extremely clean, well kept rooms, helpful staff. Will definitely stay here again next time I'm in town.
Stayed 1 night in May 2025

10/10 Excellent

Linden

Liked: Amenities
Everyone was absolutely terrific! Loved the property and how well kept it was!
Stayed 1 night in May 2025

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I didnt like the area it was in
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Taslim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Efficient front desk staff. Clean room and comfy bed.
Stayed 1 night in May 2025

8/10 Good

Robert, Gibsons

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025