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 Carquefou •1 Room
 Carquefou • 1 Room
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Novotel Nantes Carquefou

4-star property
4, Allee des Sapins, Carquefou, Loire-Atlantique (01) 562 1066
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3.5 out of 5
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Classic Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€84* Per night/room 2 Jun - 3 Jun

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Double Room, 1 Double Bed with Sofa bed (and sofa)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Novotel Nantes Carquefou, you'll be close to Carquefou Golf Club. You'll find features such as free self-parking, plus a restaurant and a bar.

  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at Novotel Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a playground
  • 7 minutes by car from Carquefou Golf Club and 7 minutes from Expo Nantes Atlantique
  • Pets welcome for a fee

Novotel Nantes Carquefou ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novotel Nantes Carquefou

Everyone (3) Business (1)
4 out of 5
Calme absolu. Respect du repos le matin par le personnel de chambre très discret. Magnifique buffet de petit-déjeuner le week-end

Posted by , from Paris on 2 Feb 2019

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3 out of 5

Le personnel est excellent .

Pros: L'ensemble est sympathique , mais manque de suivi pour le bien être des clients .(mégots dans les cendriers dehors )
Cons: Un suivi dans la maintenance .
Location: Zone industrielle , donc pas d'intérêt pour un week end . Pour l'industrie , l'hôtel est bien placé .
Certaine partie comme toilette ( tartre important , poignée de porte se dévisse et ailleurs ) . Donc manque de suivi dans l'entretien " on appelle cela dans une entreprise la bonne santé de celle-ci " maintenance permanent coûte toujours moins cher que dans l'urgence .

Posted by on 22 Aug 2016

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Comment from Hotel Management

19 Oct 2016 by Claudie MAUDEUX

Cher Client, Je vous remercie d’avoir pris le temps de nous faire part de vos remarques au sujet de votre séjour dans notre établissement. Vos observations ont été transmises aux services concernés et soyez assuré que nous apporterons tout le soin nécessaire à la résolution de ces désagréments. Dans l’espoir de vous recevoir prochainement, Cordialement, Claudie MAUDEUX, Directrice

3 out of 5

Bien mais plus 3 que 4 étoiles

Pros: Le petit déjeuner à volonté. Excellent.
Cons: La réservation - j'ai commandé 1 chambre avec 1 lit double et 2 lits simple. Apparemment cela n'existe pas. J'ai eu un lit canapé double...frustrant.
Location: Quartier hors centre ville pas loin de la Loire et l'autoroute A11.
Agréable. Bien. Un endroit pour se reposer après une journée de visiter les plages de l'Atlantique.

Posted by on 14 Aug 2016

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Comment from Hotel Management

19 Oct 2016 by Claudie MAUDEUX

Cher Client, Je vous remercie d’avoir pris le temps de nous faire part de vos remarques au sujet de votre séjour dans notre établissement. Vous me voyez désolée de constater que votre séjour n’a pas été à la hauteur de vos attentes. Les commentaires de nos clients sont toujours considérés comme une opportunité d’améliorer notre service. Au plaisir de vous accueillir de nouveau parmi nous. Respectueusement, Claudie MAUDEUX, Directrice

4 out of 5

4 nuits en famille

Hôtel conforme à nos attentes. Petit-dej : "c'était tres bon!" dixit mon fils de 9 ans et je suis plutôt de son avis. La piscine (propre et sécurisée )a été très agréable en ces journées de fortes chaleur. Pratique : parking tram gratuit la Beaugeoire à 5min en voiture de l'hotel pour aller se balader à Nantes.

Posted by , from Strasbourg on 18 Jul 2016

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Comment from Hotel Management

by Claudie Maudeux, Directrice

Cher Client, Nous vous remercions d’avoir pris le temps de rédiger ce commentaire et sommes enchantés d’apprendre que vous avez apprécié votre séjour au Novotel Nantes Carquefou. Les critiques de nos clients comptent beaucoup pour nous. Votre témoignage est le meilleur des encouragements pour toute l’équipe qui travaille au quotidien afin d’assurer la meilleure qualité de service. C’est avec grand plaisir que nous vous accueillerons de nouveau parmi nous. Claudie Maudeux, Directrice

About the Novotel Nantes Carquefou

Location 4, Allee des Sapins, Carquefou, Loire-Atlantique 44470

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 6 November to 29 March:

  • Swimming pool

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Novotel Nantes Carquefou. Self parking is free. This 4-star Carquefou hotel is smoke free.

  • 1 building
  • 1 floor
  • 92 guestrooms or units
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Thouare Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Novotel Nantes Carquefou offers 92 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Carquefou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Day bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Novotel Cafe – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15.00 per pet, per night, plus a deposit of EUR 15.00 per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person
  • Breakage deposit: EUR 30
  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.50 per person
  • Pet deposit: EUR 15.00 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carquefou Nantes
  • Carquefou Novotel
  • Nantes Carquefou
  • Novotel Carquefou
  • Novotel Carquefou Nantes
  • Novotel Nantes Carquefou
  • Novotel Nantes Hotel Carquefou
  • Novotel Nantes Carquefou Hotel
  • Novotel Nantes Hotel
  • Novotel Nantes
  • Novotel Nantes Carquefou Hotel
  • Novotel Nantes Carquefou Carquefou
  • Novotel Nantes Carquefou Hotel Carquefou

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 06 April and close on 10 November.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.