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Sure Hotel by Best Western Nantes Saint-Herblain

3.0 star property

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Photo gallery for Sure Hotel by Best Western Nantes Saint-Herblain

Daily buffet breakfast for a fee
Shower, hair dryer, towels
Meeting facility
Exterior
Superior Room, 2 Single Beds, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
1 rue des Piliers de la Chauviniere, Saint-Herblain, Loire-atlantique, 44800
  • Place, Atlantis Shopping Centre
    ‪6 min walk‬
  • Place, Zenith de Nantes
    ‪8 min walk‬
  • Place, Pole Atlantis - Saint Herblain
    ‪14 min walk‬
  • Airport, Nantes (NTE-Nantes - Atlantique)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Select Comfort beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Select Comfort beds, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 Queen Bed, Non-Smoking, Superior Room

Select Comfort beds, desk, laptop workspace, iron/ironing board

1 Queen Bed, Non-Smoking, Superior Room

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Select Comfort beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Queen Bed, Non Smoking (with Sofabed)

Family Room, 1 Queen Bed, Non Smoking (with Sofabed)

Family Room, 1 Queen Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Select Comfort beds, desk, laptop workspace, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Sure Hotel by Best Western Nantes Saint-Herblain

Along with a bar/lounge, this smoke-free hotel has 24-hour room service and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, an arcade/game room, and free newspapers are onsite.
Sure Hotel by Best Western Nantes Saint-Herblain offers 50 accommodations with hair dryers. Beds feature Select Comfort mattresses. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Sure Hotel by Best Western Nantes Saint-Herblain, you're just a quick walk from Atlantis Shopping Centre. Free WiFi in public areas, free self parking, and a bar are available.
  • Free WiFi
  • Free self parking and extended parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, 2 meeting rooms, and conference space
  • Within a 10-minute walk of Atlantis Shopping Centre and Zenith de Nantes
  • Pets welcome for a fee
As a guest of Sure Hotel by Best Western Nantes Saint-Herblain, you'll find a terrace, an arcade/game room, and multilingual staff. Event space at this hotel measures 344 square feet (32 square meters) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Sure Hotel by Best Western Nantes Saint-Herblain also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star Saint-Herblain hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 5.50 for children
  • A bar/lounge

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 344 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 4 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 5.5 for children
  • Pet fee: EUR 4 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Balladins Nantes Saint
Balladins Nantes Saint Herblain
Hôtel Balladins Nantes Saint
Sure By Nantes Saint Herblain
INTER-HÔTEL Nantes Saint Herblain Hotel
INTER-HÔTEL Nantes Hotel
INTER-HÔTEL Nantes Saint Herblain
INTER-HÔTEL Nantes
Hotel Originals Nantes Ouest Saint-Herblain
Hotel Originals Nantes Ouest
Originals Nantes Ouest Saint-Herblain
Originals Nantes Ouest
Sure Hotel by Best Western Nantes Saint-Herblain Hotel
Sure Hotel by Best Western Nantes Saint-Herblain Saint-Herblain

Sure Hotel by Best Western Nantes Saint-Herblain Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 296 out of 869 reviews
Rating 8 - Good. 409 out of 869 reviews
Rating 6 - Okay. 118 out of 869 reviews
Rating 4 - Poor. 28 out of 869 reviews
Rating 2 - Terrible. 18 out of 869 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bilge

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay! Can only recommend!!!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Atlantis shopping center and easy access to the tramway.
Stayed 10 nights in Jul 2024
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic get what you paid for hotel, ideal for a stopover limited but serviceable breakfast and evening dining options a walkable distance, try the german bar which is the nearest!!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Staff was very helpful
Stayed 1 night in Sep 2023
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transport
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert at the Zenith Metropole

We were going to the Zenith Metropole in Nantes and this hotel is ideal being just round the corner from it and by the main bus routes around the city if you want to travel into the centre as we did. Staff were great and the room was very quiet. Hotel was clean and well presented. Would definitely use again if we stay in the area.
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Caroline

Liked: Cleanliness
Plus points: The hotel is not expensive and has a receptionist even late at night. There is a breakfast, which was quite OK, and I was given it for free when I asked as compensation for... The negative points: I was given a key to my room, which didn't work, was given a replacement key, which did work, but found a laptop and two phones charging in the room... which was neat and tidy but clearly occupied by another guest! I was then given another room... which had no towels in it. All this involved four separate trips (three of them up and down stairs with luggage) to sort out. The staff were friendly but inefficient, and giving me a key to someone else's room made me feel unsafe, that security was not sufficient.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Annie

Liked: Cleanliness, staff & service, room comfort
L'hôtel est actuellement en travaux.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Jordan

Disliked: Amenities
Bruyant et lit très inconfortable, chambre tout petite
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était parfait malgré les travaux. Accueil très agréable,chambre tres propre et bon petit déjeuner. J'ai trouvée l'hôtel pour quand je reviendrai à nantes pour les futurs concerts ou autres.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service
Literie de bonne qualité et assez bien équipé, 2 bémol Chambre ou isolé ou entends tout ce qui ce passe dans le couloir et manque un distributeur de boisson et nourriture quand arrivé tardive
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Jerome

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Chambre propre et personnel agréable Mais hôtel et rue en travaux, donc stationnement quasi impossible. Bruyant avec vue sur campement et insonorisation bas de gamme. Salle de bain exiguë et lit ancienne génération. Deco ultra datée.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne nuit dans cet hotel
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Jean François

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel en chantier !! Accès très difficile ! Petit déjeuner plus que Bof !! Chambre minuscule Tout ça pour 115€ la nuit !! Ne vaut pas plus qu’un ibis budget
Stayed 1 night in Oct 2025
Verified

8/10 Good

Séverine

Liked: Cleanliness, room comfort
Chambre propre et matelas confortable. Parking fermé et surveillé la nuit. Par contre chasse d'eau qui coule non stop, photo de l'extérieur de l'hôtel pas vrai du tout car en vrai c'est vieux sale et en parti en travaux. En ce qui concerne le petit dej il est plus que moyen, mini croissant et baguette premier prix réchauffé au four , peu de choix , charcuterie mauvaise qualité. La dame de la réception super gentille par contre le veilleur de nuit vraiment on a eu l'impression de le déranger ....
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité prix

Chambre propre, literie confortable, bon petit déjeuner
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Parfait Accueil sympathique malgré une arrivée tardive Chambre confortable
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour durant ses 3 nuits pour le travail, hôtel calme et propre. Seul petit bémol la nourriture, j'ai pris un cabillaud au beurre que j'ai attendu presque 45 min. Résultat un plat réchauffer en pot que j'ai entendu juste avant au micro-ondes de plus il était très décevant niveau goût. Cependant il a de nombreux restaurants autour. Mise à part ça je recommande si on cherche un pied à terre pour quelques nuits.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rapport qualité prix.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Dorine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très satisfaction

Séjour très correct, personnel serviable et attentif. Je recommande.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pour une nuit ça passe.

Pour une nuit ça passe. Il faut néanmoins absolument changer les oreillers ! Sinon, chambre propre, spacieuse et personnel hyper sympa. Pb de chasse d'eau qui met 200 ans à se recharger. Hôtel sympa néanmoins.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un nuit . Endroit’propre et personnel accueillant Merci au réceptionniste qui a mis un petit mot dans la chambre pour l’anniversaire de notre fils
Stayed 1 night in Jul 2025
Verified

8/10 Good

Dider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, personnel très sympa. Logement idéal quand on va en concert au Zénith. Nous pourrions revenir
Stayed 1 night in Jun 2025
Verified

8/10 Good

CATHERINE

Liked: Cleanliness, property conditions & facilities, room comfort
Bon accueil meme de nuit . Chambre propre et confortable .Petit dejeuner moyen en qualite . Peu d explications lors de la sortie au niveau du paiement .pas de delivrance de facture
Stayed 1 night in Jun 2025