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The Originals City, Hôtel Novella Nantes Centre Gare

2.0 star property

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Photo gallery for The Originals City, Hôtel Novella Nantes Centre Gare

Family Triple Room
Reception
Front of property
Elegance Double room | Bathroom
Daily continental breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
38 rue Richebourg, Nantes, Loire-atlantique, 44000
  • Place, Château of the Dukes of Brittany
    ‪3 min walk‬
  • Place, Jardin des Plantes
    ‪3 min walk‬
  • Place, La Cité Nantes Event Center
    ‪5 min walk‬
  • Airport, Nantes (NTE-Nantes - Atlantique)
    ‪29 min drive‬

Room options

View all photos for Elegance Double room

Desk, blackout curtains, soundproofing, iron/ironing board

Elegance Double room

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Desk, blackout curtains, soundproofing, iron/ironing board

Family Room

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Privilege Room

Privilege Room

Privilege Room

8.4 out of 10
Very good
(9 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

The Originals City, Hôtel Novella Nantes Centre Gare

Concierge services, free WiFi in public areas, and multilingual staff assistance are available at this smoke-free hotel.
The Originals City, Hôtel Novella Nantes Centre Gare offers 40 accommodations with hair dryers and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Originals City, Hôtel Novella Nantes Centre Gare, you're just a quick walk from Château of the Dukes of Brittany. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Steps from Château of the Dukes of Brittany and 7 minutes by foot from La Cité Nantes Event Center
  • Cats and dogs welcome for a fee
As a guest of The Originals City, Hôtel Novella Nantes Centre Gare, you'll find multilingual staff, concierge services, and an elevator. Public spaces have free WiFi.

This Art Deco Nantes hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 11.20 for adults and EUR 10.90 for children

Things to do

  • Bicycle storage
  • Bicycle tours

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 11.20 for adults and EUR 10.90 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Alcohol isn't served at The Originals City, Hôtel Novella Nantes Centre Gare.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Surcouf
Hotel Surcouf Nantes
Surcouf Nantes
INTER-HOTEL Surcouf Hotel Nantes
INTER-HOTEL Surcouf Hotel
INTER-HOTEL Surcouf Nantes
INTER-HOTEL Surcouf
INTER-HOTEL Novella Nantes Centre Gare Nantes France Hotel
INTER-HOTEL Novella Gare France Hotel
INTER-HOTEL Novella Nantes Centre Gare Nantes France
INTER-HOTEL Novella Gare France

The Originals City, Hôtel Novella Nantes Centre Gare Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 82 out of 272 reviews
Rating 8 - Good. 129 out of 272 reviews
Rating 6 - Okay. 43 out of 272 reviews
Rating 4 - Poor. 9 out of 272 reviews
Rating 2 - Terrible. 9 out of 272 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic no friils 2 star hotel. Near the station for airport transfer and 20 minute walking distance to bars and restaurants .
Stayed 1 night in Oct 2025
Verified

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we only had one breakfast limited range &small quantity my suggestion have breakfast else where. The room was spacious with an excellent bed, I would recommend this Hotel as close to all restaurants
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Neal

Liked: Staff & service
There is no air conditioning the room is quite warm and there is no fan in the room
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful, unsafe accommodation

Arrived after reception had closed (as advised in advance) which went smoothly in terms of collecting key. However, arrived (single woman and young child) in room to find door wouldn't close fully and could be opened from outside. Child terrified and out of hours telephone number would not connect for the best part of an hour. Staff member finally answered telephone and told us "door was normal". Staff member attended room at my urging, refused to move us rooms and took another c. 20 minutes of playing with the lock to inform us that we had to slam the door with all our strength (at midnight) in order to close it properly. Child did not sleep as was terrified door would open during the night.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit déjeuner correct mais quantité assez faible Chambre propre Hôtel qui commence a se défraichir mais reste correct. Les joints de la salle de bain vieillissant ,avec un pommeau de douche qui ne tiens pas en position. Calme malgré le passage des avions. Situer à proximé d'un centre ville / tram
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour d’une nuit

Accueil rapide et sympathique, chambre tres calme et bien équipée. Excellente situation dans la ville par rapport à la gare , au château et au centre-ville. Le seul défaut : moquette usée et tâchée.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stephanie

Liked: Staff & service, room comfort
Mis à part le rat dans l’arrière cuisine où étaient stockés nos bagages, ce qui n’a ni étonné ni affolé les réceptionnistes (a croire que c’était normal et habituel) rien à redire Personnel sympathique et très serviable Chambre petite mais propre et fonctionnelle
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Bruno

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Plus pour moi à l'avenir

Pas de clim' du coup j'ai dormi la fenêtre ouverte... avec le bruit et les insectes : horrible ! Et je ne parle pas le la douche : support cassé !
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voyage de transit entre deux vols et un train, l’arrivée autonome a tres bien été gérée. Malheureusement, je suis parti sans pouvoir rencontrer le personnel car je suis arrivé tard et je suis reparti très tôt (train à 6h30).
Stayed 1 night in Mar 2025
Verified

8/10 Good

Karin

Liked: Amenities
Un jour la chambre n‘a pas été faite
Stayed 3 nights in Jan 2025
Verified

8/10 Good

HELENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel très agréable

séjour dans le cadre de la Folle journée de Nantes. Hôtel très bien situé. Personnel (2 dames) de l'Accueil très gentil et agréable
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bon séjour, on avait pris cette chambre pour un mariage, on est rentré tard dans la nuit, départ imposé pour 11h comme tout les hôtels. Pas pris le pti dej
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Jonathan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Mon experience était mitigée, un lit confortable. La douche le debit et l eau chaude sont encore en recherche. . L accueil fu agréable
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité/proximité/prix

Hotel très bien placé à un noeud de communication. Hotel et chambre très propres. Prix très correct
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In ottima posizione

L'hotel si trova a due passi dal castello e dal centro storico. Ho alloggiato in una camera confortevole con un grande bagno con una doccia spaziosa. Si trova in una zona silenziosa e tranquilla.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Stephan

Liked: Cleanliness, staff & service
Éclairage des couloirs lugubre et salle de restauration glaciale.
Stayed 1 night in Jun 2024
Verified

8/10 Good

gwen

Chambre propre mais avec des dysfonctionnements

Chambre propre et agréable conforme à la description l’ensemble personnel est vraiment accueillant et à l’écoute Mais dans la chambre problème d’eau chaude et pas d’interrupteur près du lit en ce qui concerne l’éclairage les veilleuses ne fonctionnant que si l’éclairage principal est allumé
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très agréable et bien situé
Stayed 1 night in Feb 2024
Verified

8/10 Good

ROLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel sympa

Petit hôtel sympa à proximité du centre. Apparemment chambre refaite récemment. Salle de bain propre. Petit bémol : attention à la tête si l'on mesure plus de 1,50m en passant près de la fenêtre pour les chambres sous les combles.
Stayed 1 night in Dec 2023
Verified

8/10 Good

FABIENNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien situé personnel très accueillant et sympathique Veillissant mais propre
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Merci au personnel
Stayed 1 night in May 2023
Verified

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities
La rue qui donne accès à l'hôtel n'est pas engageante. Dommage, hôtel très bruyant. Chambre agréable
Stayed 1 night in Apr 2023
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De passage

Proche de la gare dans une rue parallèle calme.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Jean Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
un seul souci ... le siège de vos toilettes est fait pour des humains d'au moins 1m80 si vous faites 1m70 essayez les ;;; vous comprendrez ...
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Sandra

Hôtel correct sans plus, odeur de tabac dans la chambre, isolation sonore des chambres très limite, les activités nocturnes de mes voisins étaient plutôt fortes…
Stayed 1 night in Oct 2022