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Expressotel

3.0 star property

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Photo gallery for Expressotel

A modern hotel room with a large bed, a desk, and a view of palm trees.
A modern living room with a grey sofa, a coffee table, a yellow armchair, and a TV mounted on the wall.
A room with a large window, a flat-screen TV, a wooden cabinet, and a framed artwork.
A multi-story building with illuminated windows and a restaurant sign.
A room with two wicker chairs, a small round table, a large window with a view of palm trees and a cityscape, and a framed picture on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Corner Clive Square and Tennyson Streets, Napier, Hawke's Bay, 4110
  • Place, Marine Parade
    ‪5 min walk‬
  • Place, War Memorial Conference Center
    ‪8 min walk‬
  • Place, National Aquarium of New Zealand
    ‪18 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a desk, a chair, and a nightstand with a lamp.

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio

Studio

Studio

8.8 out of 10
Excellent
(65 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

A hotel room with a bed, a desk, a chair, a television, and a minibar.

Deluxe Studio

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Studio

A modern hotel room with a large bed, a desk, and a view of palm trees.

Classic Studio

9.2 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Studio

A modern bedroom with a large bed, decorative pillows, a bedside table with a lamp, and a wall-mounted light fixture.

Comfort Studio

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Expressotel

Along with a restaurant, this smoke-free hotel has a front-desk safe and free WiFi in public areas.
Expressotel offers 45 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Expressotel. During your stay, you're just a quick walk from Municipal Theatre. Features include free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Art Deco Trust and MTG Hawke's Bay Museum
There's a restaurant on site. Public spaces have free WiFi. Expressotel also features a front-desk safe and an elevator.

This 3-star Napier hotel is smoke free.

Expressotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Bicycle storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from noon - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from noon - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 17119828
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

expressotel Hotel Napier
expressotel Hotel
expressotel Napier
expressotel Hotel
expressotel Napier
expressotel Hotel Napier

Expressotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 445 out of 833 reviews
Rating 8 - Good. 312 out of 833 reviews
Rating 6 - Okay. 54 out of 833 reviews
Rating 4 - Poor. 17 out of 833 reviews
Rating 2 - Terrible. 5 out of 833 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Theresa

Liked: Staff & service, amenities
Excellent location, friendly helpful staff, great restaurant
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super lovely and affordable with how close it is to town
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Craig

Liked: Staff & service, property conditions & facilities
Quiet and peaceful stay , I’ll use again for sure
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

N Jane

Liked: Cleanliness, staff & service, amenities
Lovely check in, very handy to town. Great place to stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Perfect accommodation throughly loved our stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Zoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very comfortable and everything is tip top 🤗
Stayed 1 night in Apr 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good option for a quick night stop in Napier, it’s near some very nice restaurants
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option close to centre of town. Comfortable room and bed. Nice restaurant in the hotel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

XIAONAN

Liked: Cleanliness, staff & service
Handy location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leeann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to get out and about in the city
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Phiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean, easy to access rooms. Parking is quite tight, but alright. Very central Napier, lot of shops and restaurants nearby.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. She is a great asset to this facility
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice space , fresh air , ~~ like staying again ❤️😀😀
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Asha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Staff & service, amenities, property conditions & facilities
Clean room, bed and pillows sooo comfortable, great shower, good location. Excellent stay, would have been good to have a microwave in the room. Very friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of Napier. Comfortable clean room. Welcoming staff
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sumaporn

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mr Mrs Fox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff were amazing easy walk to town parking was a bit tight but we managed
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very clean, and comfortable. Staff were very pleasant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Rthan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy, staff were polite and helpful
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Gay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was tricky but manageable
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Dick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location- great room - very clean- only small negative was the shower - very slippery tile and water temp fluctuations.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, very comfortable and homey. The staff were very communicative and helpful. Properly run business, with a clear understanding of hospitality.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

N I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy parking, food options near by.
Stayed 1 night in Dec 2025