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Quest Napier Serviced Apartment

4.5 star property

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Photo gallery for Quest Napier Serviced Apartment

Front of property – evening/night
Winery
Reception
1 bedroom, premium bedding, pillow-top beds, individually furnished
Studio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Kitchen
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View in a map
176 Dickens Street, Napier, 4110
  • Place, Marine Parade
    ‪5 min walk‬
  • Place, Napier Prison
    ‪11 min walk‬
  • Place, National Aquarium of New Zealand
    ‪14 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪6 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, pillow-top beds, individually furnished

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Quest Napier Serviced Apartment

Luxury aparthotel in Napier with a fitness center
A fitness center, self parking, and a meeting room are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Quest Napier Serviced Apartment's great location. During your stay, you're just a quick walk from Municipal Theatre. You'll find features like free WiFi in public areas, plus a gym and dry cleaning service. Built in 2009, this luxury aparthotel has 47 apartments on 3 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a pillowtop bed, and a Smart TV
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and fitness classes
  • Guests have great things to say about the helpful staff and the location
  • Steps from Municipal Theatre and 5 minutes by foot from Opossum World
As a guest of Quest Napier Serviced Apartment, you'll find a fitness center, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The luxury Quest Napier Serviced Apartment also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4.5-star Napier aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (NZD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: NZD 15 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Water dispenser

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch Smart TV with premium satellite channels
  • Netflix

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a historical district
  • In an entertainment district
  • In the city centre

Things to do

  • Fitness classes
  • Gym
  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 47 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Recycling
  • Solar energy
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 14 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, window guards, and outdoor lighting
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Napier Serviced
Quest Napier Serviced Apartment
Quest Napier Hotel Napier
Quest Napier Serviced Napier
Quest Napier Serviced Apartment Napier
Quest Napier Serviced Apartment Aparthotel
Quest Napier Serviced Apartment Aparthotel Napier

Reviews

Quest Napier Serviced Apartment Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 622 out of 958 reviews
Rating 8 - Good. 285 out of 958 reviews
Rating 6 - Okay. 37 out of 958 reviews
Rating 4 - Poor. 11 out of 958 reviews
Rating 2 - Terrible. 3 out of 958 reviews

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were the best;The upgrade was wonderful;the overall experience was just great
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcel

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, room comfort

Napier July 2025

First time back after opening of new road replacing The Gorge. Great improvement! Some excellent new restaurants (Madame Social especially) and some old favs doing well (fish at Mr D's was memorable). The enormous south at the Upper Norwood cafe was absolutely wonderful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Very welcoming and friendly staff. Great stay.
Stayed 1 night in May 2025

10/10 Excellent

marc

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service, comfortable room, recommend to others
Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Room comfort

Great location but need to improve the beds

Great location, apartment was just what we wanted but the bed was very uncomfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
More powerful ranghood will be even better
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet. Very friendly and welcoming receptionist. Went above and beyond. They lift for the carpark was also a unique feature.
Stayed 1 night in Apr 2025

10/10 Excellent

Allison

Liked: Cleanliness, room comfort
Had a comfortable 3 day stay in Central Napier. Bed was comfortable and room was a good size. I was happy with the kichen facilties, which we used to cook a meal. Persons on reception were very courteous.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bryce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean, however dated. Rooms were fantastic and service great. The only downside was the the parking, extremely small spaces, and extremely hard to manoeuvre in the garage.
Stayed 3 nights in Apr 2025

8/10 Good

Zaid

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always stay here when travelling for work, great service, clean and comfortable, central to lots of food options and great shower pressure.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Great place to stay
Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Although we were on the 7th floor we could hear the gym music thumping each morning about 5.30.
Stayed 5 nights in Apr 2025

8/10 Good

Mike

Property was tired and room was very dusty. Quiet stay but could do with a refurbishment.
Stayed 2 nights in Apr 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, room comfort
Lovely area. nice staff and hotel
Stayed 4 nights in Mar 2025

8/10 Good

Michael, Collingwood

Travelled with partner
Liked: Cleanliness, amenities
Overall this was a great spot … close enough to the main downtown pedestrian shopping area but still quiet. We were in the older part of the property. It has nice some character but also had creaking floors and the room we were in had a odd sofa that wasn’t particularly comfortable. The hotel staff was friendly and helpful. Spacious bathroom with nice tub/shower and wonderfully big windows. Good to bring a sleep mask if light bothers you when sleeping. They have blackout blinds but the light still comes in on the edges. We loved Napier and would stay here again but would ask more questions about the room set up first or request a room in the newer building.
Stayed 4 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, room comfort

Repeat clients

Friendly check in service Great location Always enjoy staying there
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Well appointed property in a great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Artur, renton

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Suzanne

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
On site parking (underground garage) a bit small & tight - NOT for large vehicles. If parking makes you nervous may want to consider street parking. Otherwise the stay was great!! Friendly staff too!
Stayed 5 nights in Feb 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Shower had a shower curtain, on full pressure the shower head faced up and shed water all over the bathroom.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, property conditions & facilities
Well equipped, clean and comfortable. No soap in shower container or it was broken. A bit of noise from gym downstairs. Thumping noise started (music) just before 6am.
Stayed 1 night in Feb 2025