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Swiss-Belhotel Napier

4.0 star property
VIP Access

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Premium bedding, in-room safe, laptop workspace, blackout curtains
Swiss-SuperSuite One Bedroom | Living area
Deluxe Premium Studio
Bar (on property)
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
36 Munroe Street, Napier, 4110
  • Place, Marine Parade
    ‪3 min walk‬
  • Place, Napier Beach
    ‪5 min walk‬
  • Place, National Aquarium of New Zealand
    ‪11 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Swiss-SuperSuite One Bedroom

Swiss-SuperSuite One Bedroom | Living area

Swiss-SuperSuite One Bedroom

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Studio

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Premium Studio

Deluxe Premium Studio

Deluxe Premium Studio

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss-SuperStudio

Swiss-SuperStudio

Swiss-SuperStudio

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room

9.4 out of 10
Exceptional
(38 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss-SuperSuite Two Bedroom

Swiss-SuperSuite Two Bedroom | Living area

Swiss-SuperSuite Two Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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includes taxes & fees
3 May - 4 May
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About this property

Swiss-Belhotel Napier

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services.
Swiss-Belhotel Napier offers 52 accommodations with espresso makers and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Napier hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Swiss-Belhotel Napier. During your stay, you're just a quick walk from Marine Parade. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Marine Parade and 5 minutes by foot from Napier Beach
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at Swiss-Belhotel Napier. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Napier hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 32 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Private wine tours
  • Wine tours

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 32 for adults and NZD 15 for children
  • Covered self parking fee: NZD 15 per night
  • Pet fee: NZD 150 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 9429048987011
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Doubletree Hilton Napier Property
DoubleTree Hilton Napier Hotel
DoubleTree Hilton Napier
Hotel DoubleTree by Hilton Napier Hotel & Suites Napier
Napier DoubleTree by Hilton Napier Hotel & Suites Hotel
Hotel DoubleTree by Hilton Napier Hotel & Suites
DoubleTree by Hilton Napier Hotel & Suites Napier
Doubletree BY Hilton Napier
DoubleTree Hilton Hotel
DoubleTree Hilton
Swiss Belboutique Napier
Swiss-Belhotel Napier Hotel
Swiss-Belhotel Napier Napier
Swiss-Belhotel Napier Hotel Napier
DoubleTree by Hilton Napier Hotel Suites

Swiss-Belhotel Napier Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 295 out of 456 reviews
Rating 8 - Good. 110 out of 456 reviews
Rating 6 - Okay. 34 out of 456 reviews
Rating 4 - Poor. 10 out of 456 reviews
Rating 2 - Terrible. 7 out of 456 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Nerissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Tracy

Stayed 3 nights in Dec 2025

10/10 Excellent

Katie X., East Brunswick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was excellent, have varieties
Stayed 1 night in Dec 2025

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really glad we stayed here. Room was very spacious and fresh cooked breakfast was amazing. Staff were very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Jerome

Great stay as always
Stayed 3 nights in Dec 2025

10/10 Excellent

Ruth

Stayed 1 night in Dec 2025

10/10 Excellent

Yuk, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room. Great friendly service.
Stayed 3 nights in Dec 2025

8/10 Good

Mel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was far better than our expectations, rooms clean and spacious, one of the best showers in any hotel I have stayed in, polite friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean room, great room, very comfortable and spacious. The kitchenette could be better equiped.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was too hot! Nice clean room with a view of the lake and mountains. Friendly staff
Stayed 2 nights in Dec 2025

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tb
Stayed 1 night in Dec 2025

10/10 Excellent

Jared

Stayed 1 night in Dec 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities
Clean, spacious room, huge comfy bed, very convenient and reasonable parking. Tasty breakfast with hot food cooked to order.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Nice room. There is a separate TV area from the bedroom, which is nice, but it also means you can’t watch TV from bed. The lighting in the TV area was strange - only one switch to turn on three lightning areas, so it was either super bright, or dark.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shona

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic! Super large, spacious and beautifully designed. I loved all the furnishings - couches, tables, even the curtains. The bed was super comfortable and the full marble bathroom was also excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Jacqueline F

Stayed 1 night in Dec 2025

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness, amenities
Feels tired already. Poor construction ie see daylight through panels in corner. Noisy. Single glazed with louvre, bit noisy when windy and draughty. Bed was hard. Bathroom was good. breakfast was excellent.
Stayed 2 nights in Dec 2025

8/10 Good

Tony

Stayed 2 nights in Nov 2025

10/10 Excellent

Fraser

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Dylan

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Quiet room and nicely decorated with comfortable furnishings. The hotel is just outside the center of town and back from the beach, but very walkable to both. Would happily stay here again
Stayed 3 nights in Nov 2025

10/10 Excellent

CHRISTOPHER, Bradenton

Liked: Cleanliness, property conditions & facilities
Great room. Clean and spacious
Stayed 2 nights in Nov 2025

10/10 Excellent

ANALIZA

Stayed 1 night in Nov 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful. Hot food at breakfast cooked to order . Rooms clean and comfortable. Hotel in good position for town and seafront. Just a couple niggles: 1. When booking, the hotel advised by email that if parking needed I would need to book, so I replied to email asking for parking space but no reply. As it turned out there was no problem on arrival but would have appreciated a reply. 2. We had a room which was above the garage roller door . The door was quite noisy each time it was used.
Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nice room, however the bathroom stank badly- like moldy plumbing- turns out it was the sink overflow drain. I'm amazed the cleaners hadn't noticed the small- it was bad. They quickly moved us to another room and all was well. Friendly staff, comfortable bed.
Stayed 2 nights in Nov 2025