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Swiss-Belhotel Napier

4.0 star property
VIP Access

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Premium bedding, in-room safe, laptop workspace, blackout curtains
Swiss-SuperSuite One Bedroom | Living area
Bar (on property)
Deluxe Premium Studio
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
36 Munroe Street, Napier, 4110
  • Place, Marine Parade
    ‪3 min walk‬
  • Place, National Aquarium of New Zealand
    ‪11 min walk‬
  • Place, McLean Park
    ‪13 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Swiss-SuperSuite One Bedroom

Swiss-SuperSuite One Bedroom | Living area

Swiss-SuperSuite One Bedroom

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Studio

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Deluxe Premium Studio

Deluxe Premium Studio

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Swiss-SuperStudio

Swiss-SuperStudio

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room

9.2 out of 10
Wonderful
(37 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss-SuperSuite Two Bedroom

Swiss-SuperSuite Two Bedroom | Living area

Swiss-SuperSuite Two Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Studio

  • Sleeps 2

View all photos for Deluxe Premium Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Premium Studio

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room

  • Sleeps 2

View all photos for Swiss Super Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Swiss Super Studio

  • Sleeps 4

View all photos for Swiss Super Suite One Bedroom

Premium bedding, in-room safe, laptop workspace, blackout curtains

Swiss Super Suite One Bedroom

  • Sleeps 2

View all photos for Swiss Super Suite Two Bedroom

Premium bedding, in-room safe, laptop workspace, blackout curtains

Swiss Super Suite Two Bedroom

  • Sleeps 3

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About this property

Swiss-Belhotel Napier

Art Deco hotel with a restaurant and a bar
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services.
Swiss-Belhotel Napier offers 52 accommodations with espresso makers and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Napier hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Swiss-Belhotel Napier. During your stay, you're just a quick walk from Marine Parade. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Marine Parade and 5 minutes by foot from Napier Beach
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at Swiss-Belhotel Napier. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Napier hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 32 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Private wine tours
  • Wine tours

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 32 for adults and NZD 15 for children
  • Covered self parking fee: NZD 15 per night
  • Pet fee: NZD 150 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 9429048987011
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Doubletree Hilton Napier Property
DoubleTree Hilton Napier Hotel
DoubleTree Hilton Napier
Hotel DoubleTree by Hilton Napier Hotel & Suites Napier
Napier DoubleTree by Hilton Napier Hotel & Suites Hotel
Hotel DoubleTree by Hilton Napier Hotel & Suites
DoubleTree by Hilton Napier Hotel & Suites Napier
Doubletree BY Hilton Napier
DoubleTree Hilton Hotel
DoubleTree Hilton
Swiss Belboutique Napier
Swiss-Belhotel Napier Hotel
Swiss-Belhotel Napier Napier
Swiss-Belhotel Napier Hotel Napier
DoubleTree by Hilton Napier Hotel Suites

Swiss-Belhotel Napier Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 271 out of 423 reviews
Rating 8 - Good. 102 out of 423 reviews
Rating 6 - Okay. 34 out of 423 reviews
Rating 4 - Poor. 10 out of 423 reviews
Rating 2 - Terrible. 6 out of 423 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have fresh cooked breakfast. Staff very good. Will stay again
Stayed 2 nights in Nov 2025

10/10 Excellent

Constanza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice room
Stayed 2 nights in Nov 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Looks like a relatively new hotel, generally it’s business travel accomodation. Minimalist decor, wish we’d known there was no microwave in the room as we picked up some food to reheat before we checked in after seeing our room had a kitchen. Only had a kettle, coffee machine 2 cups and 2 spoons in the room, not a problem just wish we’d known.otherwise a good stay in a good location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy friendly helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Amenities
Fine
Stayed 2 nights in Nov 2025

10/10 Excellent

Mitesh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Generous rooms in great condition
Stayed 2 nights in Nov 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing property. The rooms are the biggest we have had in NZ. The proximity to city centre is great. Walking distance to the beach,restaurants, and shopping. Breakfast was so good, so many different options.Best breakfast cookie. Great value,service.Awesome hotel.
Stayed 1 night in Oct 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was lovely, the room was spacious however the extractor fan in the bathroom ran 24hrs. Parking was easy and the property was a walkable distance to the main part of town.
Stayed 2 nights in Sep 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room, great bed. It needs some plates and bowls as we bought breakfast and takeout. And shower hard to get to good temperature extremely hot, dangerous if you had kids. We really enjoyed the hotel was great for us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay. Lovely large room with all the amenities we required. Comfy bed, great shower good coffee! Parking extra and make sure you book!
Stayed 1 night in Oct 2025

8/10 Good

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very pleasant and convenient
Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good value and great service
Stayed 2 nights in Oct 2025

8/10 Good

Dee

Liked: Cleanliness, staff & service, room comfort
The staff was wonderful. The breakfast was decent. The room was clean and large. I was disappointed with the state of the room. The towel rack was pulling out of the wall, the faucet was crudely attached to the counter and appeared broken, and the curtain in the bedroom was broken along with many knocks out of the walls. Not what I would expect from a "boutique" hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time here

First time staying here as we usually stay around at Ahuriri. The location is pretty good given it's semi industrial. Several supermarkets close by and less than a five minutes walk to the city centre, 10 or so minutes to the waterfront. The hotel itself is clean, tidy and still looks relatively new. The staff were friendly, polite and welcoming. The room itself was plenty spacious even for a basic, bed is comfy and the blackout curtains are actually proper blackout curtains. Very comfy room. And quiet. Really quiet. We are used to much more noise at night in hotels but this place was lovely. The only downsides, and this is a complaint with all hotels; some of us like heavy duvets not float away things. We don't all like aircon to regulate the temperature. Also, two teabags for a couple was a little on the "tight" side. Outside of that, I really nice stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely clean and tidy. Beautiful space overall.
Stayed 2 nights in Oct 2025

10/10 Excellent

John And-Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel.
Stayed 1 night in Oct 2025

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall. Pleasant staff, close to amenities
Stayed 2 nights in Oct 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Tobey

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and cozy room. Best sleep I’ve had in weeks
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern well presented hotel in great location
Stayed 1 night in Oct 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No cooking facilities, tap in vanity doesn't protrude enough. Bed was firmer than use to.
Stayed 3 nights in Sep 2025

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no cutlery apart from teaspoons, Plates or mug bit disappointing as there is no restaurant on site. The phone in our room kept lighting up every 20mins throughout both nights we were staying Overall tge hotel is lovely
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Shavvah

Stayed 1 night in Oct 2025