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The Nautilus Napier

4.0 star property

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Executive House, Non Smoking, Ocean View | Living area
65-inch Smart TV with satellite channels
Ocean View Executive Studio with Spa
Front of property
Fridge, microwave, oven, stovetop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
387 Marine Parade, Napier, 4110
  • Marine Parade
    ‪1 min walk‬
  • National Aquarium of New Zealand
    ‪5 min walk‬
  • McLean Park
    ‪11 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪13 min drive‬

Room options

View all photos for Executive House, Non Smoking, Ocean View

Executive House, Non Smoking, Ocean View | Living area

Executive House, Non Smoking, Ocean View

  • Ocean view
  • 100 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for Ocean View Executive Apartment with Spa

Premium bedding, minibar, in-room safe, blackout curtains

Ocean View Executive Apartment with Spa

  • Ocean view
  • 51 sq m
  • Studio
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Ocean View Executive Suite with Spa

Premium bedding, minibar, in-room safe, blackout curtains

Ocean View Executive Suite with Spa

  • Ocean view
  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean View Premium Suite with Spa bath

Premium bedding, minibar, in-room safe, blackout curtains

Ocean View Premium Suite with Spa bath

  • Ocean view
  • 45 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Ocean View Premium Studio with Spa

Ocean View Premium Studio with Spa

Ocean View Premium Studio with Spa

  • Ocean view
  • 65 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio with Partial View

Executive Studio with Partial View

Executive Studio with Partial View

  • Partial ocean view
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite with Partial View

Premium bedding, minibar, in-room safe, blackout curtains

Executive Suite with Partial View

  • Partial ocean view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Apartment with Partial View

Premium bedding, minibar, in-room safe, blackout curtains

Executive Apartment with Partial View

  • Partial ocean view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Ocean View Executive Studio with Spa

Ocean View Executive Studio with Spa

Ocean View Executive Studio with Spa

  • Ocean view
  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Front of property – evening/night

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About this property

The Nautilus Napier

Art Deco aparthotel with a full-service spa and a restaurant
Along with a full-service spa, this smoke-free aparthotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a hot tub, and a business center. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, guests will find a Smart TV with satellite channels, and other amenities include free WiFi and a minibar.
The Nautilus Napier offers 41 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 65-inch Smart televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a hot tub.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Nautilus Napier. During your stay, you're just a quick walk from Marine Parade. Features include free WiFi in public areas and free self parking, plus a full-service spa. Built in 2008, this upscale aparthotel has 41 apartments on 2 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV, and a refrigerator
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy local cuisine and ocean views while dining at Burtons at The Nautilus
  • Full breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Marine Parade and Napier Beach
The Nautilus Napier offers its guests a full-service spa and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business center. The Nautilus Napier also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This Art Deco Napier aparthotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 9:30 AM.
Burtons at The Nautilus - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Full-service spa
  • Hot tub

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Restaurants on site

  • Burtons at The Nautilus

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch Smart TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 41 units
  • Art Deco architecture
  • Built in 2008
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: NZD 79
Late check-in subject to availability
Late check-in fee: NZD 79 for check-in between 9:00 PM and 7:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 76

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 39.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 35 per person
  • Early check-in fee: NZD 79 (subject to availability)
  • Late check-in fee: NZD 79 for check-in between 9:00 PM and 7:30 AM
  • Late check-out fee: NZD 76 (subject to availability)
  • Crib (infant bed) fee: NZD 39.00 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Nautilus Apartment Napier
Nautilus Napier
Nautilus Napier Motel
Nautilus Napier Aparthotel
The Nautilus Napier Napier
The Nautilus Napier Aparthotel
The Nautilus Napier Aparthotel Napier

The Nautilus Napier Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1229 out of 1900 reviews
Rating 8 - Good. 516 out of 1900 reviews
Rating 6 - Okay. 102 out of 1900 reviews
Rating 4 - Poor. 29 out of 1900 reviews
Rating 2 - Terrible. 24 out of 1900 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Edwin

Liked: Cleanliness, property conditions & facilities
its okay.
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was the communication from the property. I booked it last minute and they couldn’t have been more helpful. We had to then add an extra person and again, they couldn’t be faulted with comms and assistance. Defo booking the Nautilus again. Thanks you so much.
Stayed 3 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a lovely welcome. Lady at reception was very friendly, accommodating, and gave us an upgrade for free, as I had booked the wrong room! Really well appointed, clean, great views straight out to Napier waterfront. Parking was straight outside. On-site restaurant had yummy food. Would definitely stay here again
Stayed 1 night in Jan 2025

6/10 Okay

Melvyn

Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great stay, will stay again
Stayed 2 nights in Jan 2025

8/10 Good

Sebastiampillai

Liked: Cleanliness
Stayed 3 nights in Jan 2025

6/10 Okay

Andrew

Shower head was leaking badly, Mini bar had an open drink can in it which i had to pay for.
Stayed 2 nights in Jan 2025

8/10 Good

Valery

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like the fact that I was charge $9.00 more than the quoted Expedia price. Also there was no space on the Expedia form to indicate that we wanted BOTH the King Bed and the Sofa Bed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and comfy
Stayed 1 night in Jan 2025

8/10 Good

Lou

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Hamish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked having own private balcony over looking marine parade. Nice clean room with spa.
Stayed 2 nights in Jan 2025

2/10 Terrible

Simon

Liked: Cleanliness, room comfort

Most dissapointed

Unfortunately the stay was absolutely terrible. We spent a grueling day on the road travelling, fatigued to the limit and needed to desperately rest. However, unruly kids made an incredible noise from 11pm onwards to early morning hours. We tried calling reception 3 different times but kept getting put through to voicemail. I went outside at one point and hollered for some quiet to no avail though. After a night of very little sleep our complaints the next morning was received with nonchalance and a fleeting comment of how everyone complained. Which made sense in hindsight not answering any of our calls and letting it go to voicemail. We found the stay and the demeanor of the staff unprofessional and most dissapointing for a hotel with what's supposed to have a more luxury-end reputation. Unfortunately and ultimately a reward wasted for us.
Stayed 1 night in Jan 2025

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
Room was exactly as advertised and they offered to and then actioned with no trouble at all to have the sofa made up as a bed.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Please invest in new bed sheets that fit!

Good central location and great view of seafront. Nice balcony, although enjoyment was marred by the smokers that surrounded us. Bed was terrible- uncomfortable and the sheet was far too small- it kept rucking up to expose the worn, bobbly mattress beneath. There was no mattress protector. Towel rail was broken. Rooms need maintenance and beds need some new sheets! Friendly and welcoming check in, parking is tight. Nice big TV and strong shower.
Stayed 2 nights in Jan 2025

6/10 Okay

Marty

Travelled with partner
Liked: Property conditions & facilities
Payed for breakfast and didnt receive it
Stayed 1 night in Jan 2025

10/10 Excellent

York wirihana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Thank use fr letting my family come in an hour early
Stayed 1 night in Dec 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Central and with a view Secure parking
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Spacious studio with good sized bathroom and partial sea view. Clean and thoughtfully furnished, and reception staff very friendly. Fast internet speed and huge Smart TV for entertainment. Location is great as easy walk into the city, shops, restaurants, and opposite the ocean. My studio is absolutely perfect for single or a couple but not for children. My only negative is lack of wardrobe and storage space. Just a very narrow cupboard with an ironing board and iron in it. Apart from this, I thoroughly enjoyed my 7 night stay and would return again.
Stayed 7 nights in Nov 2024

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, i highly reccomend staying there. Could fault anything.
Stayed 1 night in Dec 2024

10/10 Excellent

ron

Good value
Stayed 1 night in Nov 2024

10/10 Excellent

Marcia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

KATHLYN

Travelled with group
Liked: Cleanliness, room comfort
handy to all amenities and great views of the seaside
Stayed 2 nights in Nov 2024

8/10 Good

Earl, Mount Prospect

Liked: Cleanliness, property conditions & facilities
Property was very close to the beach and the associated public park; a short 100 meter walk. Our room also had a view of the beach area.
Stayed 2 nights in Nov 2024

8/10 Good

annmarie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy. View was fantastic. Staff were brilliant. Bed was comfy. Location was perfect 5 min walk into town. Bathroom needed some tlc and paintwork dated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lucien

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place, Had been freshly renovated and thoroughly enjoyed my stay with a great view. It will definitely be my no1 choice when staying in Napier.
Stayed 1 night in Nov 2024