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BORGO CASANOVA

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Comfort Triple Room
Restaurant
Family Quadruple Room | Bathroom
Free daily buffet breakfast
Family Quadruple Room

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

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Via Casanova 82, Naples, NA, 80143
  • Place, Molo Beverello Port
    â€Ș3 min drive‬
  • Place, Port of Naples
    â€Ș3 min drive‬
  • Place, Via Toledo
    â€Ș3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    â€Ș4 min drive‬

Room options

View all photos for Economy Double or Twin Room

Economy Double or Twin Room

Economy Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Naples by IHG
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,009 reviews
The price is €104
includes taxes & fees
9 Nov - 10 Nov
Holiday Inn Naples by IHG

About this property

BORGO CASANOVA

Central property with free breakfast connected to a rail/subway station in Naples
This smoke-free property features free breakfast.
BORGO CASANOVA offers 9 accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
With your stay at BORGO CASANOVA, you're connected to a rail/subway station and just a quick walk from Spaccanapoli. You'll find features like free breakfast.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include a virtual front desk
  • 9 minutes by foot from Spaccanapoli and a 3-minute drive from Via Toledo
Free breakfast is served daily.

This Naples property is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 25 per day (820 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Property Registration Number IT5151651561616516
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

BORGO CASANOVA Naples
BORGO CASANOVA All-inclusive property
BORGO CASANOVA All-inclusive property Naples

BORGO CASANOVA Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Chelsea

Liked: Cleanliness
Disliked: Staff & service

Key pick up not at hotel!

Be aware the key pick-up is in completely different location (not exactly the safest either - we weren’t accosted by anyone, and was fine/got used to it by the end of our trip), but you aren’t informed until the day of, where key pick up is (a 7 min walk from where you’re staying).The room was fine, but the windows weren’t sealed properly, and the sink leaked at the bottom of the bowl. We were fortunate it didn’t rain for the window issues. (You could tell they slapped these rooms together quickly). The breakfast is at the key pick-up place, so we didn’t get to utilize the breakfast as we had plans. However I appreciated the hot water on demand and close proximity to the train station. If you’re a hoity-toity traveller (looking for 5-star type stuff), this place isn’t for you. I did try messaging the staff through the app (I didn’t have an italian number to call) and never received a response. All in all, it wasn’t bad.
Stayed 2 nights in Oct 2025

10/10 Excellent

Imane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Franchement l'hÎtel n'a rien à voir avec l'endroit super propre et trÚs calme. Seul complication on doit récupérer les clés et déjeuner dans un autre hotel mais c'est à 7 minutes à pied. Le petit déjeuner juste super vraiment un bon buffet avec tout le nécessaire. Je recommande. Et l'hÎtesse est super gentille.
Stayed 1 night in Sep 2025

2/10 Terrible

Joe

Disliked: Staff & service, room comfort
There was no mention about picking up keys far from the hotel until we got there with all our luggage. The staff is rude and lied about sending us a message with instructions. The rooms are nice but not in a good area. WiFi doesn’t work. Stay somewhere else
Stayed 2 nights in Sep 2025

6/10 Okay

Jefferson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Borga Casanova

Great room for a family of 4, lots of space, clean, newly refurbished and a really lovely bathroom. There was room service daily, the bathroom was cleaned and beds were made. The apartment was about a 7 minute walk from the main hotel where breakfast was served. Breakfast was great with a wide range of continental and cooked breakfasts. Local delicacies and vegetarians and gluten free options. The service in the hotel was excellent, staff were polite and super helpful. Neighbours in adjoining rooms were really noisy on a couple of nights which made sleeping tricky, room could possibly do with a bit of sound proofing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has recently refurbishment, the room is big enough, they should consider to put a coffee table and chairs. The room is quiet, mattress is great and firm. The check in area is located 8 mins away from the rooms, surrounding you will not feel safe.
Stayed 3 nights in Aug 2025

2/10 Terrible

claire

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay stay stay away

This was by far the worst hotel stay we have ever experienced, and we left after just one night. The “room” we were given wasn’t even in the hotel building — it was located two and a half blocks away in what was clearly a converted storage unit. It had no windows, no ventilation, and the AC didn’t work at all. The bathroom made no sense — no hand soap, but three shower caps. It was obvious this was never meant to house guests. When we came back from an outing, a curtain of soapy water was draining from the building above, blocking the entrance. We actually had to walk through it and get wet just to get into the room. It was disgusting and unsafe. The actual hotel itself wasn’t better. When we walked by, a man was pacing in the street right next to the property, screaming loudly, which made the area feel very unsafe. To make matters worse, the day before check-in the manager sent me five separate emails, pressuring us to arrive strictly on his schedule. It felt controlling and unprofessional. Between being placed in a storage unit far from the hotel, unsafe conditions, water pouring onto the entryway, and the management’s behavior, this was easily the worst lodging experience we’ve ever had. Avoid this place at all costs.
There is no windows anywhere
That is the door
This is the only place where the light was
The soapy water coming from the top like rain
Stayed 1 night in Aug 2025

8/10 Good

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue buena, la atenciĂłn de Valeria en todos los ĂĄmbitos fue excepcional, la habitaciĂłn estaba limpia, el desayuno fue perfecto,Valeria nos ayudĂł en todo para que nuestra estadĂ­a fuera perfecta y estuvo super disponible a nuestras preguntas Lo Ășnico a mejorar en cuanto al hotel es que para hacer el check in deben acercarse al hotel sant’Angelo cerca a la estaciĂłn garibaldi, y el telĂ©fono de hotel.com no funciona asĂ­ que espero esta reseña les ayude
Stayed 2 nights in Oct 2025

2/10 Terrible

Amelie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pas de réception. Quartier non sécuritaire. Chambre au rez de chaussée. Malpropre.
Stayed 3 nights in Oct 2025

6/10 Okay

Claire

Travelled with partner
Liked: Cleanliness, staff & service
Le Borgo Casanova est une extension de l’hĂŽtel Sant’Angelo et est situĂ© Ă  environ 800m de l’hĂŽtel. Il n’y a pas de rĂ©ceptionniste, pas de wifi ni de dĂ©jeuner dans le Borgo Casanova.
Stayed 3 nights in Oct 2025

6/10 Okay

Ionara

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Hotel bom, porém difícil de encontrar, a região é escura com pouca iluminação e com pessoas estranhas na frente!
Stayed 1 night in Sep 2025

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Adorei e indico muito esta acomodação. Limpo, confortåvel, café da manhã completo e perto da estação central. Pudemos deixar as nossas bagagens no check-out para curtir a cidade. Com certeza voltaria, obrigada por tudo!
Stayed 2 nights in Sep 2025

8/10 Good

Dana

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

3 nÀtter pÄ hotellet

Rum var jÀtte fint. Nyrenoverat. Nackdelen var att bi var tvugna hÀmta nycket pÄ ett annat stÀlle tre gÄtor bort dÀr var frukost oxÄ. Hotellet ligger mycket nÀra tÄgstation pÄ en gÄta som man inte kÀnnde sig sÀkert. Jag antar att sÄ Àr det i Neapol. Vi stannade 3 nÀtter. Toaletten vid matsalen var smutsig och inte stÀdat pÄ 3 dagar. Maten var god mycket att vÀlja pÄ men personalen inte sÄ serviceinriktad
Stayed 3 nights in Sep 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correct avec prix attractif

HĂŽtel rĂ©cent avec des chambres plutĂŽt agrĂ©ables au niveau de la dĂ©coration. Elles sont cependant assez petites et ne disposent pas vraiment d’espace pour poser ses affaires. Le check-in se fait dans un autre hĂŽtel (Via Bologna 4), ce qui n’était indiquĂ© nulle part et nous a donc surpris. De plus, la taxe de sĂ©jour s’est rĂ©vĂ©lĂ©e plus Ă©levĂ©e que ce qui Ă©tait annoncĂ© sur leur site. N Il y avait quelques gouttes provenant de la climatisation une fois en marche qui nous tombaient dessus. Pas top .. Le petit-dĂ©jeuner est plutĂŽt sympathique et adaptĂ© Ă  tous les goĂ»ts. Le personnel est accueillant et sympathique. Le quartier n’est pas le plus joli, notamment au niveau de la propretĂ©, mais on ne se sent pas en insĂ©curitĂ©. L’hĂŽtel reste assez proche de toutes les commoditĂ©s.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ana Rahela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Gaetano

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jose Fabian

Stayed 3 nights in Apr 2025