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Eurostars Hotel Excelsior

4.0 star property

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Photo gallery for Eurostars Hotel Excelsior

Yoga
Front of property – evening/night
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Via Partenope 48, Naples, NA, 80121
  • Place, Via Partenope
    ‪1 min walk‬
  • Place, Castel dell'Ovo
    ‪5 min walk‬
  • Place, Piazza del Plebiscito
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Single Room

Premium bedding, down duvets, minibar, in-room safe

Superior Single Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(29 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

9.2 out of 10
Wonderful
(9 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, Connecting Rooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Superior Triple Room

Premium bedding, down duvets, minibar, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Classic Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Sea View

  • Bay view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View (Single Use)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Sea View (Single Use)

  • Bay view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View (3 Pax)

Standard Suite, Sea View (3 Pax)

Standard Suite, Sea View (3 Pax)

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Sea View (3 Pax)

Premium bedding, down duvets, minibar, in-room safe

Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View (3 Pax)

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Eurostars Hotel Excelsior

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services. Change of towels is available on request.
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Eurostars Hotel Excelsior's great location gets high marks from our customers. During your stay, you're just a quick walk from Gulf of Naples. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gulf of Naples and 14 minutes by foot from Molo Beverello Port
  • Train station drop-off shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at Eurostars Hotel Excelsior. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Eurostars Hotel Excelsior has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station drop-off shuttle (surcharge)
  • Parking on site (EUR 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1008 reviews
Rating 8 - Good. 243 out of 1008 reviews
Rating 6 - Okay. 92 out of 1008 reviews
Rating 4 - Poor. 50 out of 1008 reviews
Rating 2 - Terrible. 21 out of 1008 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JOHN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent on every level
Stayed 2 nights in Jan 2026

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and service
Stayed 5 nights in Jan 2026

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
The room was huge with a beautiful view. The morning breakfast was a feast of delicious food. Even if you’re not a breakfast person, you will still want the breakfast bar. The staff was incredibly helpful and accommodating. Room service was a great perk at the end of a tiring day. I highly recommend staying here.
The view from room 512
Breakfast
Breakfast
Breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location with great views
Stayed 2 nights in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2025

10/10 Excellent

Arcangela

Liked: Cleanliness, amenities, property conditions & facilities
Clean, wonderful room with view of Vesuvius
Stayed 2 nights in Jan 2026

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet and spacious room with an excellent view. Friendly staff too
Stayed 3 nights in Jan 2026

10/10 Excellent

Anjelica

Stayed 2 nights in Jan 2026

10/10 Excellent

HECTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this Hotel great staff in particular Francesca she was the best very sweet and friendly but most importantly very helpful. I would recommend this Hotel to anyone who travels to Napolis. 5 stars all around the service the friendly staff members is incredible
Stayed 3 nights in Jan 2026

6/10 Okay

Hong

Travelled with family
Disliked: Amenities, property conditions & facilities
The room is too outdated for this level hotel.
Stayed 2 nights in Dec 2025

4/10 Poor

Dianitza

Stayed 2 nights in Dec 2025

10/10 Excellent

farzan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did no have breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jannette

Liked: Staff & service
Everything about this hotel was amazing except for the sewer smell in the restroom. I would book again for the price and area. As a solo traveler, I felt very safe staying here. Francesca at the front desk spoke very good English and was very helped with pointing me in the direction for things to do. Highly recommend a balcony room or suite. The view is insane!
Stayed 2 nights in Dec 2025

10/10 Excellent

Banner

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent except for the temporary ongoing renovations in the area
Stayed 4 nights in Dec 2025

8/10 Good

Branden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, staff, room and breakfast buffet were great. The only issue we had is that it would have been nice to know the whole street in front of the hotel would be torn up during the stay which diminished the enjoyment of the stay and having a balcony room.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff at front desk, helped us book and manage cat service. Room overlooking the water was excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Bradley

Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in every way !!
Stayed 2 nights in Dec 2025

10/10 Excellent

Veronica

Stayed 6 nights in Nov 2025

10/10 Excellent

Sheri

Stayed 3 nights in Nov 2025

8/10 Good

Lucynda

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel exterior and interior was beautiful, the room was very large and comfortable, but they need wash cloths in the bathrooms, a coffee machine and coffee creamer. When I asked for coffee creamer, I was advised that I had to order it from the kitchen. Coffee & coffee creamer should be a basic amenity in such a fine hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Lovely rooms overlooking the sea. Excellent restaurants and staff. Wanted to stay longer.
Stayed 3 nights in Nov 2025

8/10 Good

Yaroslav

Business traveller
Liked: Staff & service, room comfort
Location, location, location. It’s perfect! It self hotel quiet shabby, renovated maybe 10-15 years ago. View fantastic, garage outside
Stayed 1 night in Nov 2025