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Golden Hotel

3.0 star property

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Photo gallery for Golden Hotel

A hotel reception area with a modern design, featuring a reception desk, a decorative sculpture, and a visible guest area in the background.
A hallway with a framed photograph of a forest scene on the wall.
A modern hotel room with a large bed, a desk, and a shower area.
The entrance to the Golden Hotel with a clear view of the interior through the glass doors.
A reception desk with a glass door entrance, a blue car parked outside, and a black trash bin to the right.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Via dei Fiorentini 51, Naples, NA, 80133
  • Place, Piazza del Municipio
    ‪2 min walk‬
  • Place, Via Toledo
    ‪2 min walk‬
  • Place, Galleria Umberto I
    ‪5 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double or Twin Room

A modern hotel room with a bed, a desk with a lamp, a bathroom with a sink and shower.

Standard Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms

A hotel room with a bunk bed, a single bed, and a blue accent wall.

Family Room, 2 Bedrooms

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

A modern hotel room with a bed, a desk with a lamp, a bathroom with a sink and shower.

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Romantic Double Room

A hotel room with a bed, a desk with a computer, a chair, and a TV.

Romantic Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite

A modern bedroom with a large bed, a built-in bathtub, and a mirror above the bed.

Junior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Romantic Room

Premium bedding, down duvets, minibar, in-room safe

Romantic Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

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4.4 out of 5, Excellent, 1,008 reviews
The price is €81
includes taxes & fees
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About this property

Golden Hotel

Along with a bar/lounge, this hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center.
Golden Hotel offers 15 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Microwaves, in-room massages, and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Golden Hotel, you're just a quick walk from Via Toledo. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Just a 3-minute walk from Via Toledo and 10 minutes by foot from Molo Beverello Port
  • Airport, train station, and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Golden Hotel. An airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Naples hotel.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Parking on site (EUR 50 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Self parking fee: EUR 50 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Golden Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Golden Hotel Naples
Golden Naples
Golden Hotel Hotel
Golden Hotel Naples
Golden Hotel Hotel Naples

Golden Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 182 reviews
Rating 8 - Good. 79 out of 182 reviews
Rating 6 - Okay. 29 out of 182 reviews
Rating 4 - Poor. 6 out of 182 reviews
Rating 2 - Terrible. 4 out of 182 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes great location staff awesome
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Very modern and clean, although hot water wasn't always available. Close to the metro (less than 5 minutes walk), there's a nice grocery store around the corner, and it was very easy to access the sights we wanted to see in Naples.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staff friendly and helpful
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room, parking next door. Close to harbor.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Karollyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience

The hotel is in a very good location. The room has enough space and was very clean
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Aya

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Location was ok. Clean room.
Stayed 1 night in May 2025
Verified review

8/10 Good

Shabnam

Liked: Cleanliness, staff & service
The Personal are so friendly. Always offers help…
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Khadija

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, they speak english and they are available 24 hours. The queen room was clean, comfortable, and wide enough for one person. I had a breakfast in my room as per my request.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Sukhdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly wonderful stay at the Golden Hotel in Naples! From the moment we arrived, we were greeted with warmth and hospitality that made us feel at home right away. The hotel is perfectly located, just steps away from many of Naples’ main attractions, restaurants, and shops, making it an excellent base to explore the city. The atmosphere is cozy and modern, with everything spotless and well taken care of. The staff were exceptional – always kind, attentive, and ready to help with anything we needed. Their recommendations for places to visit and dine made our trip even more special. Breakfast was delicious, with plenty of fresh and tasty options to start the day. Overall, the Golden Hotel combines comfort, convenience, and genuine hospitality in the heart of Naples. We highly recommend it and would be happy to return on our next visit! — Carlos & Maira
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights at this property in Naples before heading to Sorrento. We arrived late, at almost midnight but I called the property while in the taxi to let them know and the gentlemen was very kind and waited for us to arrive. We were checked in quickly and efficiently and also pre-ordered our breakfast which would be delivered to our room. The AC was off when we entered so it took awhile for the room to cool down, but it eventually did. The bathroom was nice and big with good water pressure. The room itself was very small but it met all of our needs and was clean and comfortable. It was a bit noisy but that was to be expected being right in the city. The breakfast was delicious and delivered right on time at the time we requested. There is also parking right next door if you need that.
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Michael

Liked: Cleanliness, staff & service

Central Small Hotel Good Service No English TV

The hotel is small, as was my room, and the breakfast room was under repair, so a bountiful continental breakfast, including rolls, cereal, fruit, juice and coffee was served on the small space available on my desk. Main complaint" no TV channels in English, like CNN or BBC. This is uncommon, yet 1 out of 3 of my hotels seemed not to care that most foreign tourists, not just US and Brits, use English for travel. The bathroom, though large, had no toilet paper holder, attributed to a destructive former guest. Also, no soap holder in the shower, but manager Patrizia put a chair in the bathroom so it wasn't necessary to bend to the floor. Antonio at the desk was great and informative. Staff mostly very helpful.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Diego Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No fue un buen recibimiento cuando llegamos
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Buen
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede centrale lokatie, ook handig tov de haven. Aparte kamer met stapelbed voor de kinderen, met daartussen een schuifdeur, werkte prima. Met de blazer op was het wat fris, maar ik heb heerlijk geslapen. Geen nachtlawaai gehoord.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tak over hodet

Grusomt. Beklager, men det var ikke verdt pengene. Fin beliggenhet ift via Toledo, hvor du får alt du trenger. Hotellet var sommerens nedtur for familien.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

ceren beyza

Uçağım erken saatteydi ve onlar erken check in yapmamı sağladılar odama giderek dinlendim. Güvenilir, temiz ve konforlu. Keşke odada kettle da olsaydı. Ama çok misafirperver ve çok iyi insanlardı. Doğru tercih
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Donatella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, personale molto gentile, stanza spaziosa e comoda
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

waldemar

Disliked: Property conditions & facilities, room comfort

Muito ruim

Unico ponto positivo é a proximidade com a via Toledo. No mais, instalacoes antigas, loucas do banheiro velhas, o chuveiro nao funcionava direito, e sequer tinha local para apoiar o sabonete. O pessoal era amavel e atencioso. Mas, as instalacoes sao terriveis. Nao recomendo. Muito pelo contrario...evitem.
Stayed 6 nights in Oct 2024
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

Difficile de se loger sur Naples

Emplacement facile et proche de Toledo, mais hôtel un peu glauque et parking cher.
Stayed 1 night in May 2024
Verified review

8/10 Good

Alberto

Liked: Cleanliness, staff & service, room comfort
Súper céntrico. Recomendable. Buen precio. Nada de lujos. Para visitar Nápoles muy bien ubicado
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Enric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen precio

Personal muy amable. Lavabo oscuro y poca presion de agua.A valorar positivamente el ascensor
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

maura

Liked: Cleanliness, staff & service
Ho soggiornato al Golden per una sola notte. Le condizioni dell’Hotel sono buone, la stanza era pulita ed il personale molto cordiale. Posizione eccellente
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
제가 갔던곳중 직원 친절도가 가장 훌륭했던곳이에요.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Véronique

Liked: Cleanliness, staff & service
Douche abîmée, et quelques petites choses étaient cassées. Sinon personnel très sympathique et prévenant. Hôtel propre. Très bien situé pour visiter le centre historique, à quelques minutes de la rue Toledo
Stayed 2 nights in Aug 2023