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Hotel Art Resort Galleria Umberto

4.0 star property
VIP Access

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Photo gallery for Hotel Art Resort Galleria Umberto

A grand interior with ornate architecture, a central open space, and a patterned floor.
A dining area with a table set for a meal, a fruit display, and a view of a historic building through large windows.
A grand lobby with marble flooring, a large ornate mirror, a golden statue, and a plush sofa.
A table set outdoors with a yellow tablecloth, surrounded by a wrought iron fence, with buildings in the background.
A four-poster bed with a canopy, a wooden chair, a desk with a chair, and a view of a building through a window.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Galleria Umberto I 83, Naples, NA, 80132
  • Place, Galleria Umberto I
    ‪1 min walk‬
  • Place, Piazza del Plebiscito
    ‪2 min walk‬
  • Place, Via Toledo
    ‪3 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double or Twin Room

A room with a bed, a large window with curtains, a painting, and a vase with flowers.

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A room with a bed, a large window with curtains, a painting, and a vase with flowers.

Superior Double or Twin Room

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

A hotel room with two beds, a large mirror, and artwork on the walls.

Superior Triple Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, a desk with a chair, a small table, and two armchairs.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Art Resort Galleria Umberto

This hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Hotel Art Resort Galleria Umberto offers 10 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Art Resort Galleria Umberto. During your stay, you're just a quick walk from Via Toledo. Features include free WiFi in public areas and a free manager's reception, plus a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Via Toledo and Galleria Umberto I
  • Airport, train station pick-up, and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Art Resort Galleria Umberto. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Naples hotel.

The hotel hosts a free manager's reception daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 45 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Baroque architecture
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (roundtrip, maximum occupancy 3)
  • Nearby parking fee: EUR 45 per day (3281 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Art Resort Galleria Umberto offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1FNMWWVCU
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Art Galleria Umberto
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto
Hotel Art Resort Galleria Umberto Naples
Art Hotel Naples
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel
Hotel Art Resort Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel Naples

Hotel Art Resort Galleria Umberto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 231 out of 499 reviews
Rating 8 - Good. 167 out of 499 reviews
Rating 6 - Okay. 60 out of 499 reviews
Rating 4 - Poor. 16 out of 499 reviews
Rating 2 - Terrible. 25 out of 499 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, amenities
Great breakfast menu
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, especially the staff!
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in the Gallerie Umberto is very impressive.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Fiston

Liked: Cleanliness
Location, friendly staff, balcony
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Xiaoying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is amazing I love it
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was great including location, historical building and closeness to our excursions. The staff were very helpful and friendly, most accommodating. My only complaint is the bed with 2 mattresses seemed to fall to the middle making it uncomfortable to sleep.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and well decorated rooms. The plumbing is however noisy and the old lift can be slow with a queue.Perfect location in the heart of Naples
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Katherine

Liked: Cleanliness
Decent room close to sites and restaurants.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, great staff and very helpful. Just the noise from the Galeria and the smell coming from a fast food restaurant in the galeria were the only negative aspects.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, perfect location
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location for dining and shopping
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise from the cleaning of the Centre was an issue and people coming back late . Great location and very good staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay lot of history in the building
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful art deco hotel, quiet, great location, nearby shops, restaurants, walking distance to Centro Storico and the port.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast variety was very good and fresh every morning. Very friendly and informative staff. Central location within walking distance of the many historical and museum locations.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Said

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad, they could do better
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, great location, and excellent staff.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, easy access to all the tourist spots also close to the port for day trips.. and lots of nice restaurants near by too
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Yanela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, good location
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities
The front desk gal and the breakfast gal were 100% froendly and helpful. Always smiling and eager to assist. Great employees. Great women. Thank you ladies! Jim/Anne from NY
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good with this hotel!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Susann

Liked: Cleanliness, property conditions & facilities
This is not a mainstream hotel but special in a beautiful way. Everything is embellished with Neapolitan kindness and real art of different styles. The rooms are generous, a mix of old fashioned and modern interior, breakfast is rich.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely fantastic and quite unique

Absolutely fantastic and quite unique being located in an amazing setting
Stayed 2 nights in Aug 2025