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Hotel Neapolis

3.0 star property

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View from property
Double or Twin Room | View from room
Reception
Interior entrance
Daily buffet breakfast (EUR 5 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Via del Giudice 13, Naples, NA, 80138
  • Place, Spaccanapoli
    ‪3 min walk‬
  • Place, Naples Underground
    ‪3 min walk‬
  • Place, Naples National Archaeological Museum
    ‪5 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪6 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room | View from room

Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • 26 sq m
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 30 sq m
  • Sleeps 5
  • 4 Single Beds OR 2 Single Beds and 1 Double Bed

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About this property

Hotel Neapolis

Hotel with a restaurant, 3-minute walk to Spaccanapoli
A restaurant, a bar/lounge, and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and an arcade/game room are onsite.
Hotel Neapolis offers 18 accommodations with minibars and safes. Cable television is provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Neapolis, you're just a quick walk from Spaccanapoli. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Just a 3-minute walk from Spaccanapoli and 7 minutes by foot from Naples National Archaeological Museum
  • Airport pick-up and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for free
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Neapolis.

Smoking is allowed in designated areas at this 3-star Naples hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Hotel Neapolis has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 30 per night); reservations required
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (60 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 floor
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 30 per vehicle
  • Nearby parking fee: EUR 30 per night (328 ft away)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Hotel Neapolis offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1DAEL5WMO
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Neapolis Hotel
Neapolis Hotel Naples
Neapolis Naples
Hotel Neapolis Naples
Hotel Neapolis Hotel
Hotel Neapolis Naples
Hotel Neapolis Hotel Naples

Hotel Neapolis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 105 reviews
Rating 8 - Good. 48 out of 105 reviews
Rating 6 - Okay. 20 out of 105 reviews
Rating 4 - Poor. 8 out of 105 reviews
Rating 2 - Terrible. 3 out of 105 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good spot right in the Centre Storico. It could sometimes get noisy in the restaurant outside. The staff were all nice and friendly and my room was comfortable with air con, wifi and a kettle. It was a shame the room wasn't serviced every day except for bed being made, but I am sure they would have given me clean cups if I had asked. The shower was really powerful but the wall bracket was broken.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local Streets are full of all type of shops.
Stayed 3 nights in Sep 2025

6/10 Okay

Gabriela

Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient and the rooms were clean. The staff was friendly and helpful but the wifi had some issues.
Stayed 1 night in Oct 2024

4/10 Poor

barbara

Travelled with family
Disliked: Property conditions & facilities, room comfort

Old Hotel in Naples

The lobby is on the 3rd floor. The very small elevator is scary. The wifi didn't work. Beds are very uncomfortable. AC was not great. No hooks to hang towels on in the bathroom. No shelves in the shower, had to put our toiletry items on the shower floor. Location in old Naples was decent.
Stayed 1 night in Jun 2024

10/10 Excellent

Allyson

Stayed 1 night in Jun 2024

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of vibrant lively community. Great spot, would recommend and stay again

4/10 Poor

Eytan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

not for the summer :/

staff was super nice, but no air conditioning in a HOT September day, shower head was half broken, no hanger for it also. Breakfast was poor, bread was hard as a rock
Stayed 1 night in Aug 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay while in Naples !
Stayed 2 nights in May 2023

6/10 Okay

Narendra

Liked: Cleanliness, staff & service, property conditions & facilities
My room (215) potty in the toilet smells. They need to fix it.
Stayed 1 night in May 2023

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff, the willingness to help out in whatever question I had.
Stayed 5 nights in Mar 2023

10/10 Excellent

John, Columbus

Stayed 4 nights in Oct 2021

8/10 Good

Raj, Burlingame, CA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of the old city. Several popular pizzerias are within a block.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here.

Customer service was terrible. The toilet made a 30 second very loud noise like a horn when you flushed it. The bed was hard as a rock and the shower did not drain flooding the bathroom up to our ankles. It was also in a very OLD and stinky dirty part of town.
Stayed 3 nights in Aug 2019

8/10 Good

Deirdre

Liked: Cleanliness, staff & service

Ideal base, location suited me

Great location, bars & resturaunts all around which I really appreciated as a solo traveller. A very highly rated pizza place next door, I think this keeps the area busy by night. Popular shopping streets a 5 minute walj Short walk to the port & about 15 minutes to train & bus station (though if you have luggage it could be a struggle on the cobbled streets). Helpful staff. Basic hotel but it was ideal as a base for my 3 night stay in Naples.
Stayed 3 nights in Aug 2019

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 thumbs up

excellent place, just what we needed. lots of character.
Stayed 2 nights in Jul 2019

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel in Historical Centre of Naples!

Superb location in the historical centre of Napoli. Walking distance to all the most important historical sites and wonderful restaurants. The wonderful staff made our stay exceptional - they were so helpful with advice about the local area, directions, booking taxis etc. We will definitely stay here the next time we visit Napoli. Highly recommended.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Located in the old city, good place to stay

Hotel was nice, clean and well located in the old city. Would stay here again :-)
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location is perfect to walk around, close enough to train station and port, breakfast is good,clean, felt safe, a lot of restaurants and couple of grocery stores around. 24hours desk with baggage storage is very good idea. taxi is dropping you off on the street' corner and you have to walk couple steps in the yard, and use elevator. or just get more detailed instructions ( or arrange transportation) from the hotel to make your arrival stress-free. it's not fancy, but it's 3 stars and price is good. would stay again
Stayed 2 nights in Sep 2018

10/10 Excellent

Valerie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything in historic naples

We had a room with a king bed and two twins, great for a family, plenty of space, comfortable matresses (rare for that price range during our trip) The desk people were helpful in arranging our transfer to the airport at 4 in the morning
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Hotel with Minor Issues

There are many positive aspects of this hotel: great neighborhood location, convenient to transport, large rooms, good breakfast, and friendly staff. There were, however, some minor issues that need to be addressed. The wifi was very unreliable. We had to literally stand against one of the walls to get any signal. I would normally think this was a fluke, but this is the second time we stayed at this hotel (that is how much we liked it) and the wifi access was also sporadic last time in a different room. This time we also had trouble with a television that wouldn’t change channels and a slow shower drain, but those were less troubling for us. One other thing worth noting concerns mobility. There is a small elevator to the hotel’s main floor, but to get to the breakfast room you need to go up a short flight of stairs. If your room is in the Terrazze annex, you will have to go up two long flights of stairs from the main level. This did not matter to us, but if stairs are an issue, I would contact the hotel before booking.
Stayed 4 nights in May 2018

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location

Hotel Neapolis is located right in the center of Naples's historical district, which made it very easy to walk around to visit the sites. The room was comfortable, and the staff was friendly and accommodating. I appreciated that they allowed me to check in early and also called a taxi for me early morning for a ride to the airport.
Stayed 1 night in May 2018

6/10 Okay

Joyce

Liked: Cleanliness, property conditions & facilities

Great location. Had Wi-Fi issues and no hot water

Great location. Hard to find the entry, needs more signage. Stayed here twice, a week apart before and after a tour. The first room was handicap accessible and impossible not to flood the bathroom while showering. The second room had no hot water. Also, Wi-Fi wouldn't connect on the second stay.
Stayed 2 nights in May 2018