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Hotel Viola

1.0 star property

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Photo gallery for Hotel Viola

A modern hotel lobby with a reception desk, a staircase, and a view of the sky through a glass door.
A hotel entrance with a sign reading "HOTEL-VIOLA" and a visible "H" symbol. There are potted plants in front of the entrance.
Staircase
Interior
A neatly arranged bedroom with a bed, bedside tables, and a wall-mounted light fixture.

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
Via Palermo 220, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪7 min walk‬
  • Place, Spaccanapoli
    ‪10 min walk‬
  • Place, Port of Naples
    ‪5 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Double Room Single Use

A bed with a heart-shaped arrangement of rose petals and a bouquet of red roses.

Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room

A neatly arranged bedroom with a bed, bedside tables, and a wall-mounted light fixture.

Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Similar properties

Family Room
VPM room's central train station
Naples City Centre
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.3 out of 5, Excellent, 164 reviews
The price is €69
includes taxes & fees
15 Jul - 16 Jul
VPM room's central train station

About this property

Hotel Viola

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Viola offers 24 accommodations with safes and ceiling fans. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers.
During your stay at Hotel Viola, you're just a quick walk from Piazza Giuseppe Garibaldi. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • 11 minutes by foot from Spaccanapoli and a 3-minute drive from Via Toledo
  • Pets welcome for free
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and 24-hour room service are also featured at the business-friendly Hotel Viola.

This Naples hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Hotel Viola has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 5 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1FLY4PP78
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Viola Hotel
Viola Hotel Naples
Viola Naples
Hotel Viola Naples
Hotel Viola
Hotel Viola Hotel
Hotel Viola Naples
Hotel Viola Hotel Naples

Hotel Viola Reviews

Reviews

6.2
Rating 10 - Excellent. 13 out of 64 reviews
Rating 8 - Good. 13 out of 64 reviews
Rating 6 - Okay. 15 out of 64 reviews
Rating 4 - Poor. 12 out of 64 reviews
Rating 2 - Terrible. 11 out of 64 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Belachew Abebe

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. The staff very friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Isagani

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is great. The surrounding areas are dirty and unsafe.
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Cordelia

Liked: Cleanliness, staff & service
Spacious room with a balcony. Although i was upgraded to the other wing in the building
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Serra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I dont like this location
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Katarzyna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lousy value for big money. The property was dirty with beggars asking for money. The area was stinky, dirty and dangerous.
Verified

6/10 Okay

Simon

Liked: Staff & service
Location is convenient to main train/metro station and 20-30in walk to many sites/tourist area. Staff were pleasant. Room was basic but adequate/cheap for me as a solo traveller staying for a week. I wouldn't have wanted to stay here with a partner. Most other rooms seemed to be occupied by 'residents'. The area around the hotel is rough and dirty. You could call it "character". A mainly black and Chinese area, people sleeping on bare matresses on the street, lots of street stalls around selling their wares. I never felt threatened or intimidated but I can imagine many people would who are older, single females or a little naive.
Stayed 7 nights in Apr 2025
Verified

2/10 Terrible

Simon

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No lift. Stairs steep. Steps in corridors unmarked. Low ceiling on stairs (I hit my head). No fire escape notice in room; cupboards dusty. No shelf in bathroom. Missing plug in shower, just a hole with sharp points to hurt feet where cover should have been. Shower weak, drips because joints leaked, Too few power sockets to charge items. Nowhere to put suitcases to unpack them. No bedside lights or bedside switches for main lights. Noisy (woken by guests arriving 2.30am). Aircraft noise. Staff could not find our booking on arrival because they had us listed under corrupted first names not surnames! But they did allow us to leave bags in reception after checking out.
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Domenico

Liked: Cleanliness, staff & service
Disliked: Room comfort
Il personale molto disponibile, ma purtroppo ho dormito su un materasso deformato, con una specie di fossa al centro!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura semplice ma PULIZIA IMPECCABILE! Consiglio
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kazuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通の便はいいです。WiFiも結構しっかり繋がりました。飲食も豊富にありますし、面倒なら中央駅のフードコートも手軽です。
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto davvero ottimo
Stayed 4 nights in May 2024
Verified

4/10 Poor

Marino

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sauberkeit eine glatte 0!

Personal war sehr freundlichen. Sauberkeit eine glatte 0. Badezimmer einfach nur Eklig, Duschamatur defekt.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Hervé

Liked: Cleanliness, staff & service
Disliked: Room comfort

Quartier populaire près de la gare centrale

Très bon emplacement près de la gare centrale. Quartier populaire. Bon rapport qualité prix même si les installations sont d'une autre époque. Personnel très accueillant.
Stayed 5 nights in Apr 2022
Verified

6/10 Okay

Salvatore

Liked: Staff & service
accogliente
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Leonardo

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Comfortable, but dirty and band smelling

The room was really comfortable, but the towels had some hair on them, and there is a strong smell of cigarets that males it hard to stay in the room.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 3 nights in Aug 2021
Verified

6/10 Okay

Marie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Les chambres sont confortables et spacieuses. Il y a la clim aussi ce qui n'est pas négligeable en plein mois d'août. Les locaux sont propres et pas détérioré. Ce qui est fortement décevant, c'est l'amabilité des employés. Celui de notre arrivée était très froid, et celui du départ voulais nous refaire payer la nuit alors que nous l'avions déjà réglé sur le site.. Nous avons dû appeller le gérant puis regarder nos relevés bancaires afin de ne pas payer la chambre 2 fois.. Le quartier aussi n'est pas très "rassurant" et sale. Pour un court séjour et rapport qualité prix c'est correct.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel osceno. Materasso sporco di sangue. Lenzuola sporche e bucate. Sporcizia ovunque. La testata del letto sporca di chissà cosa. Tutto tutto sporco. Puzza di fumo. Un esperienza terribile! Non lo consiglio a nessuno!
Stayed 3 nights in Jul 2021
Verified

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fa veramente schifo. Non andateci!
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1つ星なのに高過ぎる。
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Dilapidated property but central location Room smelled like cigarette smoke
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Kenzo

Disliked: Cleanliness, staff & service, property conditions & facilities
Sembra di essere nel bronx e sporco personale freddo non lo consiglerei a nessuno
Stayed 7 nights in May 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Immaginavo meglio

La pulizia della camera lascia a desiderare, per non parlare poi delle lenzuola rotte e coperte in buchi fatti da sigaretta, per non parlare dei segni di bruciature da sigaretta sui comodini. Rapporto qualità/prezzo non appropriato, e senza colazione inclusa.
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

andrea

Disliked: Property conditions & facilities

Capodanno a Napoli

Siamo stati bene io e la mia ragazza..tutto ok .il minimo indispensabile c é.la camera è piccola valida e pulita..la posizione è perfetta raggiungi tutto in pochi passi.la via dove c é l hotel e la gente fuori un po particolare e diversa dagli standard ma tutto ok. Vispi!!! Buon soggiorno
Stayed 4 nights in Dec 2017