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Hotel Viola

1.0 star property

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Photo gallery for Hotel Viola

Property entrance
Property entrance
Triple Room
Interior
Staircase

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Via Palermo 220, Naples, NA, 80142
  • Place, Corso Umberto I
    ‪5 min walk‬
  • Place, Piazza Giuseppe Garibaldi
    ‪5 min walk‬
  • Place, Spaccanapoli
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Double Room Single Use

In-room safe, desk, WiFi, bed sheets

Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Viola

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Viola offers 24 accommodations with safes and ceiling fans. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers.
During your stay at Hotel Viola, you're just a quick walk from Piazza Giuseppe Garibaldi. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • 11 minutes by foot from Spaccanapoli and a 4-minute drive from Molo Beverello Port
  • Pets welcome for free
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and 24-hour room service are also featured at the business-friendly Hotel Viola.

This Naples hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Hotel Viola has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 5 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1FLY4PP78
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Viola Hotel
Viola Hotel Naples
Viola Naples
Hotel Viola Naples
Hotel Viola
Hotel Viola Hotel
Hotel Viola Naples
Hotel Viola Hotel Naples

Hotel Viola Reviews

Reviews

6.0
Rating 10 - Excellent. 10 out of 61 reviews
Rating 8 - Good. 13 out of 61 reviews
Rating 6 - Okay. 15 out of 61 reviews
Rating 4 - Poor. 12 out of 61 reviews
Rating 2 - Terrible. 11 out of 61 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Denis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

6/10 Okay

Simon

Liked: Staff & service
Location is convenient to main train/metro station and 20-30in walk to many sites/tourist area. Staff were pleasant. Room was basic but adequate/cheap for me as a solo traveller staying for a week. I wouldn't have wanted to stay here with a partner. Most other rooms seemed to be occupied by 'residents'. The area around the hotel is rough and dirty. You could call it "character". A mainly black and Chinese area, people sleeping on bare matresses on the street, lots of street stalls around selling their wares. I never felt threatened or intimidated but I can imagine many people would who are older, single females or a little naive.
Stayed 7 nights in Apr 2025

6/10 Okay

Cordelia

Travelled with family
Liked: Cleanliness, staff & service
Spacious room with a balcony. Although i was upgraded to the other wing in the building
Stayed 3 nights in Oct 2024

10/10 Excellent

Isagani, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is great. The surrounding areas are dirty and unsafe.
Stayed 4 nights in Sep 2023

2/10 Terrible

Simon

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No lift. Stairs steep. Steps in corridors unmarked. Low ceiling on stairs (I hit my head). No fire escape notice in room; cupboards dusty. No shelf in bathroom. Missing plug in shower, just a hole with sharp points to hurt feet where cover should have been. Shower weak, drips because joints leaked, Too few power sockets to charge items. Nowhere to put suitcases to unpack them. No bedside lights or bedside switches for main lights. Noisy (woken by guests arriving 2.30am). Aircraft noise. Staff could not find our booking on arrival because they had us listed under corrupted first names not surnames! But they did allow us to leave bags in reception after checking out.
Stayed 4 nights in Sep 2023

4/10 Poor

jason

Stayed 4 nights in Jun 2023

4/10 Poor

Katarzyna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lousy value for big money. The property was dirty with beggars asking for money. The area was stinky, dirty and dangerous.

2/10 Terrible

Mckenna

Stayed 3 nights in Apr 2022

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dilapidated property but central location Room smelled like cigarette smoke
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good. Noisy neighborhood

4/10 Poor

dina, calgary canada

Disliked: Cleanliness, property conditions & facilities, room comfort

Pretty bad

Dirty. Gross shower and bathroom. Noisy. Constant cigarette smoke smell. Bedding and towels are surprisingly clean for such a place. Helpful staff.

8/10 Good

Roy, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naples on the Cheap and Still Sleep Well

Just a couple blocks from the train station. Very convenient if you'll be taking side trips to Pompeii and Herculaneum. I've stayed in the station area before and it can be very noisy all night. This hotel, however, is partway down a side street with little traffic (and in typical Naples style, lots of double-parked cars blocking the street anyway). The staff are friendly and very attentive. The rooms appear to have been recently refurbished. Lots of inexpensive dining options within a one or two block radius. A great value for the money. I'd stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Serra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I dont like this location
Stayed 3 nights in Apr 2025

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura semplice ma PULIZIA IMPECCABILE! Consiglio
Stayed 1 night in Sep 2024

10/10 Excellent

Kazuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通の便はいいです。WiFiも結構しっかり繋がりました。飲食も豊富にありますし、面倒なら中央駅のフードコートも手軽です。
Stayed 5 nights in Sep 2024

6/10 Okay

carlos cesar

Travelled with group
Liked: Staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

carlos cesar

Stayed 2 nights in Aug 2024

6/10 Okay

Bader

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

SMGNC

Stayed 3 nights in Jun 2024

8/10 Good

Cecilie Thanh Loan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Alexandra

Stayed 3 nights in May 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto davvero ottimo
Stayed 4 nights in May 2024