See all properties

Hotel Zara

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Zara

Standard Twin Room, Shared Bathroom
Hallway
Reception
Property entrance
Hallway

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Via Firenze 81, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪5 min walk‬
  • Place, Spaccanapoli
    ‪8 min walk‬
  • Place, Naples Underground
    ‪17 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Shared Bathroom

Standard Twin Room, Shared Bathroom

Standard Twin Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Studio

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Classic Studio

  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Breakfast area
Hotel Eden
Naples City Centre
  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk
3.5 out of 5, Good, 572 reviews
The price is €74
includes taxes & fees
27 May - 28 May
Hotel Eden

About this property

Hotel Zara

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk, and a library.
Hotel Zara offers 14 accommodations with safes and hair dryers. This Naples hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
During your stay at Hotel Zara, you're just a quick walk from Piazza Giuseppe Garibaldi. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • 8 minutes by foot from Spaccanapoli and a 2-minute drive from Naples National Archaeological Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, multilingual staff, and coffee/tea in a common area are also featured at Hotel Zara.

This Naples hotel is smoke free.

Hotel Zara has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Stereo
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Tile flooring in room

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 10:00 PM

Express check-in available

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1ZJ2YBQZG
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Zara

Hotel Zara Naples

Zara Naples

Zara Hotel Naples

Hotel Zara Hotel

Hotel Zara Naples

Hotel Zara Hotel Naples

Hotel Zara Reviews

Reviews

6.8
Rating 10 - Excellent. 59 out of 348 reviews
Rating 8 - Good. 114 out of 348 reviews
Rating 6 - Okay. 107 out of 348 reviews
Rating 4 - Poor. 43 out of 348 reviews
Rating 2 - Terrible. 25 out of 348 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Luis

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La primera habitacion que me dieron no tenia ventana y tenia un fuerte olor a humedad, el señor de la recepcion me dijo que esa era la habitacion que yo habia escojido y yo le dije que esa era la habitacion que ellos me ha9bian asignado, al siguiente dia por 20 euros extra me dieron otra habitacion con un balcon al patio central del edificio, el elevador no paraba en el primer piso, cosa que fue incomodo pues tengo casi 70 años y una protesis en un pierna y teniacque subir y bajar por las escaleras.
Stayed 4 nights in Feb 2026

8/10 Good

nachman

Liked: Cleanliness, amenities, property conditions & facilities
Got upgraded from a single room to a double room with private bathroom, so my review is on a double room.
Stayed 2 nights in Feb 2026

4/10 Poor

Baohua

Travelled with family
Disliked: Property conditions & facilities, room comfort
Staff is helpful and nice. Shower is bad and room is cold.
Stayed 2 nights in Dec 2025

8/10 Good

Ernie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is old, but the hotel level is renovated and very clean. We stayed there 2 separate times and would do so again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alfred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service
Stayed 1 night in Oct 2025

10/10 Excellent

Alfred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great front desk service. Room and hotel are clean. It is centrally located in Naples with transportation and shops nearby in a more or less immigrant neighborhood
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
very clean, everything very safe, very satisfied
Stayed 3 nights in Sep 2025

6/10 Okay

Natalia

Liked: Staff & service
Good
Stayed 2 nights in Jul 2025

6/10 Okay

Rat

Travelled with family
Good location, close to transportation accross the city.
Stayed 1 night in Jul 2025

6/10 Okay

Rat

Travelled with family
Liked: Staff & service
The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness
The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.
Stayed 2 nights in Jun 2025

6/10 Okay

Eliza

Travelled with group
Liked: Cleanliness
Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.
Stayed 3 nights in Jun 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very good. Wasn’t greeted when I arrived. Standard of room very poor and the location was very unsafe and rough with every night bundles of people outside the entrance and across the street selling second hand goods on the pavement. The city in general was not a nice place.
Stayed 3 nights in Jun 2025

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities, room comfort
This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.
Stayed 1 night in Jun 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Amenities, property conditions & facilities
It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .
Stayed 8 nights in Jun 2025

4/10 Poor

Melissa

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The building looked extremely neglected when we arrived—dirty, full of cobwebs, like something out of a horror movie. The room itself was fine, but the next day the cleaning staff came knocking on our door before the check-out time. When we told them it wasn’t time yet, they were extremely rude.
Stayed 1 night in Jun 2025

2/10 Terrible

FURHATH

Disliked: Cleanliness, amenities, property conditions & facilities
unsafe for family, I had reservation for 4 nights but checked out the next morning. I don’t want to stretch any further but this is NOT a family friendly hotel. Inappropriate activities were also taking place at night in rooms, doors don’t lock as the master keys are out at the front desk. On top of that, shower didn’t work … water clocked and horrible smell. But most importantly, with kids never pick this as an option! I am happy that one night is over. No refund or anything, but we found contrasting option on the Piazza Garibaldi square. Expensive than this horror show but totally worth it.
Stayed 4 nights in May 2025

4/10 Poor

Ali

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very unsafe neighborhood
Stayed 1 night in May 2025

6/10 Okay

Charisse

Disliked: Property conditions & facilities
The old man at desk was very gracious so no complaints there. Location is super seedy and location felt unsafe at night for solo female traveler.
Stayed 1 night in May 2025

10/10 Excellent

Yordan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Brendan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was gross- Shower was so small we couldnt use it. In a very sketchy neighborhood .
Stayed 1 night in Mar 2025

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great

Bad smell in the hallway of that connected the rooms. Same bad smell inside the room. The shower head looked to be in really poor conditions. There was a hole in the main door. No wifi, kettle or fridge. Beds and pillows were uncomfortable
Stayed 1 night in Mar 2025

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay. Awful hotel, awful service, dangerous zone. Went to the NH hotel at 1 am
Stayed 2 nights in Jan 2025

8/10 Good

achhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good but no cleanex papers in room. Noisy room .
Stayed 1 night in Oct 2024