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Palazzo Alabardieri

4.0 star property

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Photo gallery for Palazzo Alabardieri

Reception
Restaurant
Lobby sitting area
Front of property
Quadruple Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Via Alabardieri 38, Naples, NA, 80121
  • Place, Via Chiaia
    ‪2 min walk‬
  • Place, Lungomare Caracciolo
    ‪5 min walk‬
  • Place, Piazza del Plebiscito
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double or 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double Room, 1 Double or 2 Single Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite (Jacuzzi)

Junior Suite (Jacuzzi)

Junior Suite (Jacuzzi)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(18 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
4.7 out of 5, Exceptional, 896 reviews
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About this property

Palazzo Alabardieri

Hotel with a bar, 5-minute walk to Lungomare Caracciolo
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a 24-hour business center. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Palazzo Alabardieri offers 44 accommodations with minibars and safes. Televisions come with premium satellite channels and pay movies.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Our customers tell us they can't get enough of Palazzo Alabardieri's great location. During your stay, you're just a quick walk from Lungomare Caracciolo. Enjoy features like free WiFi in public areas, plus a bar and a 24-hour business center.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Via Toledo and Lungomare Caracciolo
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Palazzo Alabardieri. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Naples hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Palazzo Alabardieri offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1BS295W60
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alabardieri
Palazzo Alabardieri
Palazzo Alabardieri Hotel
Palazzo Alabardieri Hotel Naples
Palazzo Alabardieri Naples
Palazzo Alabardieri Hotel
Palazzo Alabardieri Naples
Palazzo Alabardieri Hotel Naples

Palazzo Alabardieri Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 543 out of 803 reviews
Rating 8 - Good. 208 out of 803 reviews
Rating 6 - Okay. 31 out of 803 reviews
Rating 4 - Poor. 8 out of 803 reviews
Rating 2 - Terrible. 13 out of 803 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

pam, AURORA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location. Staff very helpful. Would book again.
Stayed 1 night in Oct 2025

10/10 Excellent

Narinder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an ideal location close to the harbour and beach. Lots of shops and dining options in the area within walking distance. The staff were very friendly and helpful. Breakfast was very nice and the room was clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet clean hotel with in 2 mins walk from lots of bar restaurants and shopping.
Stayed 3 nights in Sep 2025

8/10 Good

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel… proper in great condition … looks like bathroom, system, furniture etc recently renovated….
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, very helpful staff~ note that Hotels.com states they have Airport Transfer- they Do Not.
Stayed 3 nights in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms. Could use outlets beside the beds. Very firm mattresses. Not my preference.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Great location nice and clean room , great staff
Stayed 2 nights in Sep 2025

6/10 Okay

donna

Travelled with partner
We stayed one short night, the area was safe to walk around with lots of shopping and restaurants and bars that open late. The hotel is in a great location but is on the older side and like 3 star rating quality. Service was good and friendly.
Stayed 1 night in Sep 2025

8/10 Good

Yehuda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

giulio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shops and dinning. AC doesn't cool enough. Breakfast was good but the same every day. Very clean and quite place. Will go back again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel & staff. Clean, spacious rooms and nice breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ileana

Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First Time to Naples! amazing neighborhood, staff was Great Very Helpfull. Breakfast was Fantastic! Staff was a pleasure
Stayed 1 night in Sep 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel! Absolutely would stay again, beautiful buffet breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Hansjörg

A really good hotel with a fIne staff near the old town.
Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Location Staff helped
Stayed 3 nights in Aug 2025

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast provided by the hotel was really lovely and the location is excellent but the room, while clean, had marks on the wall from other guests and could definitely use some refreshing. I left a skirt at the property and contacted them to see how I could get it back. They said they have located my item but I should organize a courier to pick it up. This should be fun ;) While Napoli is a food + drink paradise (the hotel is steps away from L'Antiquario which has lovely champagnes by the glass!), you definitely have to work for it/everything
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the heart of everything but also very quiet. Staff were lovely and the rooms were clean. Breakfast was a good European buffet.
Stayed 2 nights in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
We had a truly wonderful stay at Palazzo Alabardieri, a boutique hotel that seamlessly blends refined elegance with the warmth of Neapolitan hospitality. From check-in to check-out, every detail was thoughtfully curated, and the service was exceptional. The hotel’s location is unbeatable; tucked away on a quiet, upscale street just steps from the vibrant Via Chiaia, the waterfront promenade, and Piazza del Plebiscito. We were able to explore the best of Naples on foot, with excellent restaurants, cafes, and boutiques all around us. Breakfast was another highlight, featuring fresh, abundant options served in a cozy and elegant room with a great selection of local and international items. Palazzo Alabardieri delivers a 5-star experience in a boutique setting, and we would return in a heartbeat. It’s a perfect choice for travelers seeking comfort, style, and genuine hospitality in the heart of Naples.
Stayed 1 night in Jul 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not be fooled

While the room(s) may have an attractive esthetic appearance, there’s a lack of understanding that guests should not have to deal with issues that are easily covered by management. I was shocked to see the bathroom shower literally falling apart. The walls had mold and the floor was basically in pieces (see pics attached). The room has a moldy smell to it that was rather unpleasant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in Chiaia.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to restaurants and shopping. Staff was friendly and accommodating.
Stayed 1 night in Jul 2025