See all properties

Serendipity

VIP Access

Choose dates to view prices

Photo gallery for Serendipity

Exterior
Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)
A corner room with a desk, chair, lamp, framed pictures, and a potted plant.
Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)
Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
PIAZZA GARIBALDI 39, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪2 min walk‬
  • Place, Spaccanapoli
    ‪5 min walk‬
  • Place, Naples Underground
    ‪13 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Explore)

Superior Room, 1 Queen Bed, Non Smoking (Explore)

Superior Room, 1 Queen Bed, Non Smoking (Explore)

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

Minibar, individually decorated, desk, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Free daily buffet breakfast
Naples Plaza Duomo
Naples City Centre
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.7 out of 5, Exceptional, 48 reviews
The price is €197
includes taxes & fees
2 Jul - 3 Jul
Naples Plaza Duomo

About this property

Serendipity

A snack bar/deli, express check-out, and tour/ticket assistance are available at this smoke-free guesthouse. WiFi in public areas is free.
Serendipity offers 5 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and printers. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Serendipity. During your stay, you'll be connected to a shopping center, and just a quick walk from Spaccanapoli. Enjoy features like free WiFi in public areas and a snack bar/deli.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • 9 minutes by foot from Spaccanapoli and a 4-minute drive from Molo Beverello Port
There's a snack bar/deli on site. Public spaces have free WiFi. Serendipity also features tour/ticket assistance, room service (during limited hours), and express check-out.

This 3-star Naples guesthouse is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • Street parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Double-glazed windows
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 2:00 PM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049B4LXAGSUYL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Serendipity B&B NAPLES
Serendipity NAPLES
Serendipity B B
Serendipity Naples
Serendipity Guesthouse
Serendipity Guesthouse Naples

Serendipity Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 165 out of 216 reviews
Rating 8 - Good. 46 out of 216 reviews
Rating 6 - Okay. 4 out of 216 reviews
Rating 4 - Poor. 0 out of 216 reviews
Rating 2 - Terrible. 1 out of 216 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

brindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location next to the train station and some great pizza restaurants. Staff was so helpful with checkin and setting up a cab for early in the AM to airport. Clean and comfortable place!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect spot from which to explore Naples. Conveniently located near the main station and a metro stop. Hundreds of dining options within walking distance. Staff was very helpful and our room was very spacious! I would definitely stay there again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome - Grazie
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with my stay.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serendipity is a good quality and affordable room rental within walking distance of the train station. It’s clean, modern and comfortable with all the amenities you expect. Serendipity has a well-equipped breakfast room with coffee, hot water, tea and dishes. Breakfast is not provided but there are excellent pastries nearby. Alessandra is the perfect host; very helpful and friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Serendipity was very pleasant, comfortable, spacious and the staff were very helpful and friendly. I highly recommend Serendipity in Naples for a centrally located hotel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Very nice little hotel close to Naples Central Train station. Lots of amenities and fully stocked mini bar.comfortable bed. Very clean and modern
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

KANE

Liked: Cleanliness, staff & service, amenities
Great big room, plenty of space if you have lots of bags, as we did. Super helpful staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The staff were very friendly and helpful. The location of the hotel is near the central station and the metro so it makes it convenient for moving around the city or visiting nearby cities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms very close to the train station. Staff was very helpful and service minded. A great place to stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean hotel next to the Naples Centrale station. Bed was very comfortable, spacious room and bathroom. Staff was available to answer questions and everything was very clean. Also walkable to the historic/touristy areas of Naples and very close to metro station. I would stay here again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. We were met early, checked in, treated great!! Highly recommend this spot and will stay here again when coming back. Hostess was the best!!! Great easy location for everything!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to airport, short drive.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel Experience from Italy so far, very good service, great recommendations, altogether very nice!!
Stayed 4 nights in Jun 2025
Verified

8/10 Good

hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room, not the best neighborhood but convent for a night
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at serendipity! Highly recommend!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Farhana

Absolutely fell in love with this place. It’s 5 minutes from the station which is perfect to do day trips to Vesuvius, Pompeii, Sorrento. The rooms are within a residential building lived in by locals so you get a taste of real life. Note there is no fancy reception or entrance but don’t let that put you off.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room and common areas have been expertly remodeled, nice touches, nice in-room amenities, everything fresh
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once inside so lovely and quiet. Clean friendly. Great central location. Fully recommend!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and beautiful. This is close to the train/bus/metro station which makes it very easy to go around.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern with very friendly and helpful staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had everything we needed. Was very clean and the staff were very friendly.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

sarah

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good location as it’s close to the metro and a couple of great local restaurants. Also within walking distance to local/must-see sites. However, the area can also feel a bit dodgy at night. Room was spacious with great views of the mountains. There was an initial issue with cleanliness of the sheets but the staff attended to it right away and apologized for the inconvenience.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, perfect location.

We booked one night in Naples on our way to Sorrento. It’s a perfect location, very close to the train and bus station. The staff were very friendly and attentive. I would highly recommend this hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great place and very welcoming by Allesandria. Would stay here again.
Stayed 2 nights in Jul 2024