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Suites & Residence Hotel Napoli

4.0 star property

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Photo gallery for Suites & Residence Hotel Napoli

Lobby
Minibar, in-room safe, desk, laptop workspace
Standard Single Room | Bathroom
Buffet breakfast for a fee
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Via Antiniana 19, Pozzuoli, NA, 80078
  • Place, Terme di Agnano Napoli
    ‪20 min walk‬
  • Place, Molo Beverello Port
    ‪25 min drive‬
  • Place, Port of Naples
    ‪26 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite

LCD TV

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed (Twin bed on request)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed (Twin bed on request)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
American Hotel
Pozzuoli
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 158 reviews
The price is €82
includes taxes & fees
1 Jul - 2 Jul
American Hotel

About this property

Suites & Residence Hotel Napoli

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and a meeting room are onsite. Housekeeping is not available.
Suites & Residence Hotel Napoli offers 43 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones.

With your stay at Suites & Residence Hotel Napoli, you'll be connected to the convention center and within walking distance of Terme di Agnano Napoli. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Amenities include a business center, a meeting room, and laundry facilities
  • 11 minutes by car from Molo Beverello Port and 12 minutes from Port of Naples
  • Train station pick-up and ferry terminal shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Suites & Residence Hotel Napoli also features multilingual staff, laundry facilities, and 24-hour room service. Limited free parking is available on a first-come, first-served basis.

This 4-star Pozzuoli hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Onsite venue - This restaurant serves breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 3 for adults and EUR 3 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 3 for adults and EUR 3 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Suites & Residence Hotel Napoli offers transfers from the ferry terminal and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Suite Hotel Pozzuoli
Suite Pozzuoli
Best Western Suites Hotel Pozzuoli
Best Western Suites Pozzuoli
Suites & Napoli Pozzuoli
Best Western Suites Residence Hotel
Suites & Residence Hotel Napoli Hotel
Suites & Residence Hotel Napoli Pozzuoli
Suites & Residence Hotel Napoli Hotel Pozzuoli

Suites & Residence Hotel Napoli Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 83 reviews
Rating 8 - Good. 25 out of 83 reviews
Rating 6 - Okay. 12 out of 83 reviews
Rating 4 - Poor. 5 out of 83 reviews
Rating 2 - Terrible. 7 out of 83 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Property itself was v nice, but surroundings were limited in eateries
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Yeishonsk

Liked: Cleanliness, amenities, property conditions & facilities
Maravilloso, acogedor, Volvería otra vez
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gianluca

Liked: Cleanliness, staff & service
Hotel Strategico e con parcheggio privato Protetto. Camere valide. Poco insonorizzata la zona scale e sala colazione. Colazione salata Da Migliorare
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Concetta Valeria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Struttura decadente.davvero un peccato: Personale gentilissimo
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale ottimo, molto accogliente e camera bella pulita, moderna e accogliente. Colazione top!
Stayed 1 night in Dec 2022
Verified

8/10 Good

Mirko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, ottimo parcheggio. Il letto non comodissimo e non sono riuscito a regolare l'aria condizionata.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Patrick

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nous avons écourté notre séjour car impossible d’y dormir. L’air conditionné ne fonctionnait pas dans aucune chambre proposée.
Stayed 11 nights in Jul 2022
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel soggiorno

Ottimo albergo, camera spaziosa, pulita, confortevole. Ottima colazione. Garage coperto molto utile.
Stayed 8 nights in Aug 2021
Verified

2/10 Terrible

Verified traveller

Arrivato in struttura non si capiva come entrare, incontro una signora in auto la quale mi avvisa che quella era l'entrata per i militati (?!?!?!?!l). Telefono alla struttura e mi risponde la struttura a fianco. Recati in reception, la prenotazione non esisteva (?!?!?!). Fortunatamente mi trovano pochi minuti, ospitalità presso hotel montespina, pochi km piu avanti. Sicuramente, quest'ultima, un ottima struttura e molto comoda per raggiungere Napoli con la linea Cumana
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Incredibile si prenota il best Western che è chiuso e si viene ricollocati nell'attiguo American Hotel. Frode bella e buona
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

MauroBinet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Per un problema mi hanno cambiato hotel e per un mio problema la prenotazione che era gia pagata mi è stata spostata di due giorni senza nessun problema e senza nessun costo aggiuntivo personale cortese gentile e disponibile non ho avuto il piacere di soggiornare nel hotel prenotato e dove mi hanno fatto soggiornare tutto ottimo pulito e cortesia ineccepibile
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Chistoni

Liked: Staff & service, property conditions & facilities
Piscina fiori,silenzio,servizio,qualita cibo ubicazione
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

ANTONINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tutto in love

Viaggetto flash per San Valentino hotel consigliatissimo confortevole personale gentilissimo
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

MariDani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nuova, ambiente arioso e ben arredato, camere spaziose e pulite come il bagno. Colazione abbondante e di qualità, personale veramente gentile e disponibile. Napoli é raggiungibile in metropolitana che dall'hotel, se si é in auto, é raggiungibile in 3 minuti ed ha un ampio parcheggio. Insomma, non pensavo che una qualità di questo genere di riuscisse a trovare ad un prezzo così favorevole. Otimo tutto.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stupendo

Ottimo hotel vicino a tutto
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non è la prima volta che soggiorniamo in questo hotel, abbastanza vicino all’accademia. Ottimo il rapporto qualità prezzo, personale cordiale.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Alex

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Be aware of The Hot Water is never avalaible and if you complain they come out with an excuse say that is been fixed.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and up to date. Breakfast was unique and tasty. Salami was to old and needs to be fresh or it takes on a bad taste. Everything else was fine. The volcano sulfitara emitted sulfur fumes that can be offensive at times. Closing windows helped. Depends on which way the wind blows.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very large and well equipped. It was also very comfortable and tide. The staff were extremely helpful and had good knowledge of not only local facilities, but also of Napol's In general.
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto, hotel pulitissimo con comodo garage e ottima colazione. Ci ritorneremo
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Convenient position close to the highway. Good ratio quality-price
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Pascal

Hôtel correct sans plus

Arrivée à l'hôtel dans un environnement très sale et miteux, odeurs nauséabondes. Pas de petit déjeuner convenable (10euros) trop chère, mauvaise acoustique, voisins bruyants. Je ne recommande pas du tout cette hôtel.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was really nice and clean. Service from the staff was not. They questioned how many people we had in our room multiple times even counted how many people where in our cars when we came in and out. The night staff literally game out to the gate and watched us drive in and out. We were told to be quiet because they had bigger group staying there and they didn’t want us to disturb them. Might I add, we were not even loud. Plus side is that it is gated and we felt safe. We also had a great dinner up the hill. Due to the staff watching our every move and not being accommodating to our small group we will not be staying here again. Which is unfortunate because our group has stayed at this location for the past 3-4 years with no issues.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

santo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personale da lodare molto attivi e disponibili a risolvere tutti i problemi
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and Safe place to stay

This hotel is located in Pouzzoli which is not necessarily close to Naples but access to Naples is not difficult. The are where the hotel is located is a bit daunting as it is in a commercial/industrial area. The parking is excellent and secure. The hotel rooms and facilities were beyond expectation and the staff were extremely helpful.
Stayed 3 nights in Jul 2017