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The Fresh

3.0 star property

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Photo gallery for The Fresh

Dining
Down duvets, in-room safe, desk, soundproofing
Lobby sitting area
Interior
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Via Donnalbina 7, Naples, NA, 80134
  • Place, Spaccanapoli
    ‪3 min walk‬
  • Place, Via Toledo
    ‪5 min walk‬
  • Place, Port of Naples
    ‪10 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪12 min drive‬

Room options

View all photos for Comfort Double Room Single Use

Down duvets, in-room safe, desk, soundproofing

Comfort Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Down duvets, in-room safe, desk, soundproofing

Comfort Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Down duvets, in-room safe, desk, soundproofing

Triple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Down duvets, in-room safe, desk, soundproofing

Family Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Naples by IHG
Poggioreale
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,008 reviews
The price is €145
includes taxes & fees
20 Jul - 21 Jul
Holiday Inn Naples by IHG

About this property

The Fresh

Concierge services, express check-in, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
The Fresh offers 6 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters. 26-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Naples hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Fresh, you're just a quick walk from Via Toledo. Free WiFi in public areas, a roundtrip airport shuttle (surcharge), and train station pick-up service (surcharge) are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Spaccanapoli and 5 minutes by foot from Via Toledo
  • Airport and train station pick-up shuttle service available for a fee
The Fresh offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. The Fresh also features express check-in, room service (during limited hours), and express check-out.

This 3-star Naples hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per person (one-way)
  • Nearby parking fee: EUR 30 per day (1148 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Fresh offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049B49GGGTYUQ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Fresh Hotel Naples
Fresh Naples
The Fresh Hotel
The Fresh Naples
The Fresh Hotel Naples

The Fresh Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 100 reviews
Rating 8 - Good. 38 out of 100 reviews
Rating 6 - Okay. 24 out of 100 reviews
Rating 4 - Poor. 10 out of 100 reviews
Rating 2 - Terrible. 8 out of 100 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Maria Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Walking distance to dining, shopping, port, tour meet-up areas, multiple piazzas and historical sights.
Stayed 9 nights in Jun 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If only the stuff be good as the location

Location is good Self check in Stuff is rude Tiny shower water don't drain
Entrance Rooms in first floor
Outside door
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Clean Hotel

We ound the property met our expectations but was a little difficult to find. All in all, we were happy with our stay.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
FOR US THE LOCATION WAS SCARED. NOBODY IN THERE , ENTRACE OF HOTEL WAS DARK PLACE, AND THE PRINCIPAL DOOR VERY DURY. NEVER COME BACK SORRY
Stayed 1 night in May 2023
Verified

2/10 Terrible

Colin

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
TL;DR : This is NOT a hotel. It is a BnB-like accommodation with misleading advertisement. Owner also tries to browbeat negative reviews by threatening calling the cops. We arrived in a graffiti laden alleyway at around 4pm, well within the 2 to 8pm check-in time (front desk is supposed to be open from 8am to 8pm) to a door with a lockbox. We ring the location and get no answer. We find a note that says that we need to contact someone through WhatsApp if it's after 2pm. Which is... highly irregular. Contact the number (good thing we had international data) and no response so I start looking at the lockbox. Within seconds, I get it open and find a bunch of keys. Didn't feel comfortable taking the keys so I tried to close the box again but couldn't anymore. After nearly 2 hours! I finally get a response after I contacted Expedia to get a refund. He gives me instructions to open the lockbox and tells me it's my fault because we checked-in after 2pm. We got no instructions of that sort from him (or at all). Turns out, the lockbox code was not one that I had tried which now freaks us out considering how easy it was to open, anybody could have made doubles. Asked for a refund directly because both not a hotel room or safe and he refused. Ended up going elsewhere. After he saw a negative review on google, he sent us the cop threat. This is NOT a hotel. Nobody works here. The 8am to 8pm front desk is a lie and is not manned. We even saw other people waiting the next day.
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

CICERO D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não fiquem nesse lugar

Não tive sequer coragem de ficar hospedado nele. Um lugar horrível, não cuidado, sujo, não tinha recepcionista, não tem placa de identificação no local, lugar perigoso. Zero. Coloquei uma estrela em tudo porque não tem opção sem estrela nenhuma. Por fim, fui buscar hospedagem em outro lugar. Uma decepção...
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Service médiocre, bruyant, pas de réception

Accueil nulissime comportement du patron inadapté. Bruyant, pas du tout isolé du bruit de la rue. Inaccessible avec des bagages : porte d'entrée lourde et minuscule. Accès dangereux en bord de rue sans trottoir. Attention : pas d'accueil physique. Il faut appeler avec votre portable personnel un numéro italien une fois arrivé dans la rue avec vos bagages en plein dans la circulation. Et là ça ne suffit pas. Alors que vous êtes debout dans le bruit à vous coller au mur pour ne pas vous faire renverser par un scooter, le patron ne vous donne pas le code. Il vous demande de télécharger une application de messagerie instantanée (!) Si vous y arrivez, il ne vous enverra pas le code d'entrée à 3 chiffres, mais un long message vocal en anglais avec un accent tellement mauvais qu'on n'a pas compris le code et qu'il a fallu le rappeler une 2eme fois pour qu'il soit d'accord pour nous donner ce code de vive voix. En clair si vous n'avez pas de smartphone, ou que vous n'êtes pas un geek à l'aise avec le numérique en plein brouhaha de rue, ou que vous ne parlez pas anglais, vous ne pourrez pas accéder à votre chambre. Je garde le meilleur pour la fin : il a voulu nous faire payer la taxe de séjour pour notre enfant alors que notre réservation indiquait bien qu'il avait moins de 15 ans (donc gratuit). Il a même menacé d'appeler la police parce qu'on refusait de payer une taxe qu'on ne devait pas... Quel sens de l'accueil !
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Britt

Liked: Cleanliness
Prima hostel en schone nette kamer, eerder toegang gekregen tot de kamer door te bellen met de eigenaar bij aankomst. Op loopafstand van veel bezienswaardigheden.
Stayed 4 nights in Jul 2024
Verified

2/10 Terrible

Arianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non e' un hotel 3 stelle ma un b&b senza accesso diretto, bisogna entrare in un palazzo. Non c'è nemmeno l'ascensore perche di uso condominiale e bosogna essere in possesso della chiave che ha solo il gestore che non è mai presente in struttura. È piu caro di altri hotel 3 stelle molto belli e puliti. Altamente sconsigliato.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione strategica e vicinissima alla fermata metro. La camera molto spaziosa e pulita, ottima l'accoglienza di Pina al desk. Consentono di lasciare il bagaglio nella sala comune anche dopo il checkout. Consigliatissimo.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great b'n'b

Riktigt bra b'n'b i ett grymt läge i Neapel. Gångavstånd till det mesta, många bra restauranger i området. Rent och snyggt och bra service.
Stayed 5 nights in Jun 2021
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and good service
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Room comfort

Ok place to dump you bags and get clean.

Great location. Inexpensive price. No air conditioning. Hot. Had to sleep with windows open. Noisy all night long.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Gonzague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel for the price. Really well located closed to the city center.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Ann-Charlotte

Disliked: Cleanliness, staff & service, room comfort
Det utlovas för mycket i beskrivningen. Transfer till/från flygplats inte möjlig, incheckningstiden stämmer inte, personal dålig på engelska, ingen fungerande hiss, urdålig frukost (fungerar kanske för italienare), en dag var tydligen duschhanddukarna slut och då fick vi handdukar istället, fungerar inte så bra.
Stayed 7 nights in Jun 2019
Verified

6/10 Okay

Christophe

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bof

Ce n’est certainement pas un 3 étoiles. Tout est super cheap même si la réceptionniste est super sympa ça reste un hôtel improvisé dans une ville bâtisse au charme local certes mais c’est un bed & breakfast. A ce prix là un air b n b serait mieux
Stayed 4 nights in May 2019
Verified

10/10 Excellent

ERIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À conseiller

Quelques chambres au 2e étage d’un bâtiment ancien dans une rue calme à 2 pas de la vieille vile. Très bon accueil. Personnel charmant. Chambre spacieuse avec petit balcon relativement calme grâce au double vitrage. Petit déjeuner simple mais bon. Très bon rapport qualité prix dans l’ensemble.
Stayed 4 nights in Nov 2018
Verified

8/10 Good

Belinda

Liked: Cleanliness
El alojamiento muy céntrico y la chica que lo atiende muy amable. Las instalaciones correctas
Stayed 4 nights in Dec 2018
Verified

6/10 Okay

Natalia

Bien, el wifi es poco malo
Stayed 5 nights in Sep 2018
Verified

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here is my best recommendation. Find a different Hotel
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderne, à l'intérieur.

Dans une ruelle peu engageante se niche un bâtiment a l'intérieur duquel a été aménagé un ensemble de 6 chambres très accueillantes . Une personne tres sympathique vous accueille et prépare le petit déjeuner. Le tout pour un prix raisonnable.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Stefan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Gute Ausgangslage zum Hafen und zur Altstadt

Wir waren 3 Nächte im „The Fresh“. Es war etwas schwer zu finden, da der Zugang in einer Seitenstraße liegt und die Beschilderung klein und unauffällig ist. Durch das Tor dann geht es in die erste Etage wo sich das B&B befindet. Es ist modern und gradlinig funktionell möbliert. Von allen Zimmern aus ist sehr guter Internetempfang. Das Team ist sehr freundlich, ausgeschlossen und stets motiviert, einen angenehmen Aufenthalt zu schaffen. Altstadt und Hafen sind in wenigen Minuten Fußläufig zu erreichen. Auch ein Supermarkt liegt wenige Meter entfernt. Leider Liegen zwei Zimmer direkt zur großen viel befahrenen Straße raus und auf der gegenüberliegenden Seite nächtigen 3-5 Obdachlose mit ihren Hunden. Das Frühstück ist typisch italienisch auf Nachfrage werden auch Schinken und Kass serviert. Insgesamt eine gute Unterkunft für einen Kurztripp.
Stayed 3 nights in May 2018
Verified

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bardzo dobre położenie , wszędzie blisko, czysto, śniadania skromne ale wystarczające, trudno znależdż wejście do hotelu, obok market z podstawowymi produktami.
Stayed 4 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grazioso Hotel in centro

Ho trascorso una notte e devo dire che è stato molto confortevole. Hotel situato in centro.
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tutto molto bello

Tutto molto bello ma la stanza era da due e noi eravamo in tre
Stayed 2 nights in Oct 2017