ART HOTEL NARITA

3.0 star property

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Photo gallery for ART HOTEL NARITA

Public bath
Property preview
Lobby
Property amenity
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym

Explore the area

View in a map
Kosuge 700, Narita, Chiba, 286-0127
  • Place, Sakura-no-Yama Hill
    ‪20 min walk‬
  • Place, Omote-sandō
    ‪3 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪7 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪7 min drive‬

Room options

Comfort Double (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Suite(Non-Smoking)

  • Sleeps 2

Deluxe Suite(Non-Smoking)

  • Sleeps 2

Deluxe Twin (Non-smoking)

  • Sleeps 2

Deluxe Double (Non-smoking)

  • Sleeps 2

Standard Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Standard Double B (Non-smoking)

  • Sleeps 2

Comfort Twin (Non-smoking)

  • Sleeps 2

Superior Double (Non-smoking)

  • Sleeps 2

Superior Semi Double (Non-smoking)

  • Sleeps 3

Deluxe Twin+2Extra Beds(Non-smoking)

  • Sleeps 4

Garden Wing Twin (Non-smoking)

  • Sleeps 2

Garden Wing Twin+Extra Bed(Non-smoking)

  • Sleeps 3

Family Room(Non-smoking)

  • Sleeps 3

Deluxe Twin+Extra Bed(Non-smoking)

  • Sleeps 4

Superior Semi Double (Non-smoking)

8.4 out of 10
Very good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Superior Semi Double+Extra Bed (Non-smoking)

8.4 out of 10
Very good
(32 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Standard DoubleA (Non-smoking)

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Comfort Double (Non-smoking)

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Standard DoubleB (Non-smoking)

7.4 out of 10
Good
(22 reviews)
  • Sleeps 3
  • 1 Double Bed

Superior Double (Non-smoking)

8.4 out of 10
Very good
(15 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Double (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin (Non-smoking)

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Comfort Twin (Non-smoking)

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

Comfort Twin+Extra Bed (Non-smoking)

  • 25 sq m
  • Sleeps 5
  • 3 Large Twin Beds

Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(7 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin+Extra Bed(Non-smoking)

  • 38 sq m
  • Sleeps 5
  • 4 Large Twin Beds

Deluxe Twin+2Extra Beds(Non-smoking)

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 6
  • 4 Large Twin Beds

Deluxe Triple (Non-smoking)

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • Sleeps 6
  • 3 Large Twin Beds

Garden Double (Non-smoking)

7.0 out of 10
Good
(8 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Garden Twin (Non-smoking)

  • 26 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Garden Twin+Extra Bed(Non-smoking)

7.8 out of 10
Good
(10 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

Suite(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Suite(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 74 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Universal Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Family Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

Family Room+Extra Bed(Non-Smoking)

  • 32 sq m
  • Sleeps 7
  • 1 Queen Bed and 3 Large Twin Beds

No cleaning service Garden Double (Non-smoking)

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

No cleaning service Garden Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Garden Twin+Extra Bed(Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

No cleaning service Comfort Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Comfort Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Comfort Twin+Extra Bed (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

No cleaning service Suite(Non-Smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Superior Semi Double (Non-smoking)

  • Sleeps 2
  • 1 Large Twin Bed

No cleaning service Superior Double (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

No cleaning service Standard DoubleA (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Standard DoubleB (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Standard Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Deluxe Suite(Non-Smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Deluxe Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Deluxe Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Deluxe Twin+Extra Bed(Non-smoking)

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

No cleaning service Deluxe Twin+2Extra Beds(Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Murphy Beds

No cleaning service Deluxe Triple (Non-smoking)

  • Sleeps 6
  • 3 Large Twin Beds

No cleaning service Family Room(Non-Smoking)

  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

No cleaning service Family Room+Extra Bed(Non-Smoking)

  • Sleeps 7
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed

No cleaning service Universal Room(Non-Smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Superior Semi Double+Extra Bed (Non-smoking)

  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Murphy Bed

Room Selected at Check-In - Late Check-In 18PM - Non-Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room+Extra Bed(Non-Smoking)

  • Sleeps 4

Universal Room(Non-Smoking)

  • Sleeps 2

Garden Wing Double (Non-smoking)

  • Sleeps 2

Superior Semi-Double Room With Extra Bed-Non-Smoking

  • Sleeps 3

Standard Double A (Non-smoking)

  • Sleeps 2

Deluxe Triple (Non-smoking)

  • Sleeps 3

Similar properties

About this property

ART HOTEL NARITA

Suburban hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and a fitness center. Free WiFi in public areas, a free airport shuttle, and free train station pick-up are also provided. Other amenities include self parking, a microwave in a common area, and conference space. Housekeeping is available on request.
ART HOTEL NARITA offers 489 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Televisions come with premium digital channels.

Bathrooms include shower/tub combinations and toilets with an electronic bidet. This Narita hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from noon to 11:00 PM. There are 2 indoor hot springs and 2 outdoor hot springs open between noon and 11:00 PM. The temperature in the hot springs is set to 108°F.

Our customers tell us they can't get enough of the breakfast at ART HOTEL NARITA. During your stay, you'll be within walking distance of Omote-sandō. Enjoy features like free WiFi in public areas, a free roundtrip airport shuttle, and free train station pick-up service.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes hot springs and a gym
  • Guests have great things to say about the clean accommodations and the value of their stay
  • Just a 2-minute drive from Omote-sandō and a few minutes from Sakura-no-Yama Hill
  • Free airport, train station pick-up, and train station drop-off shuttle service
There are 2 restaurants on site, along with a grocery/convenience store. A computer station is on site and WiFi is free in public spaces. ART HOTEL NARITA offers its guests a full-service spa, hot springs, and a fitness center. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A roundtrip airport shuttle at scheduled times, a train station pick-up service, and a train station drop-off service are free. A vending machine, multilingual staff, and a garden are also featured at ART HOTEL NARITA. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Narita hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Soh - This restaurant serves lunch and dinner.
NARITA BOLD KITCHEN - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free train station pick-up shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,210 for children
  • 2 restaurants

Restaurants on site

  • NARITA BOLD KITCHEN
  • Soh

Things to do

  • 4 indoor/outdoor hot springs
  • Full-service spa
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • Public bath open from noon - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in and check-out times vary according to the room booked. Rooms titled Late Check-in and Early Check-out allow for check-in at 9 PM and check-out at 6 AM. For other room types, check-in starts at 3 PM and check-out is 11 AM.
For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.
Shuttle buses to/from Narita International Airport (NRT) and JR Narita train station have occupancy limits. Guests may have to wait 30 minutes to an hour to board when buses are full. Groups of 10 or more people cannot be accommodated on the same bus.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1210 for children
  • Self parking fee: JPY 300.00 per day
  • Spa fee: JPY 700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
ART HOTEL NARITA offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a facility fee to access the spa area, equipped with indoor and outdoor mineral springs. The fee is charged per person, per use.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from noon to 11:00 PM.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Narita View
Narita View
Narita View Hotel

Reviews

ART HOTEL NARITA Reviews

8.0

Very good

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 808 out of 1824 reviews
Rating 8 - Good. 473 out of 1824 reviews
Rating 6 - Okay. 286 out of 1824 reviews
Rating 4 - Poor. 151 out of 1824 reviews
Rating 2 - Terrible. 106 out of 1824 reviews

Reviews

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean. Convenient if you are in transit to Tokyo or back to the airport.
Stayed 1 night in Sep 2025

6/10 Okay

Bimal

Travelled with family
Liked: Amenities
Amenities are good
Stayed 1 night in Sep 2025

4/10 Poor

Megan Deanna Mae

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the price we paid I can excuse a few things but I still think it’s fair to point out just how outdated the rooms are. The pictures we looked at before booking are very deceiving and I think it’s unfair to allow a hotel to make themselves look shiny on the outside while hiding so much. The outdatedness alone could’ve been overlooked, but the lack of deep cleaning was disturbing. There were stains on the chair and carpet, lots of grime and dirt on the cords of the telephones and tons of hairs on the mattress cover under the sheets. We went to go use the ice machine in the lobby of the 5th floor and when I looked at the opening it was covered in black mould. Some positives: the lounge area feels very luxurious. It’s clear that the hotel has focused on updating the common areas and not the rooms. The attached Family Mart was very convenient, as was the free shuttle service to the airport. The front desk people were very friendly. Overall, if you’re really pinching pennies and don’t mind sleeping with a musty comforter, this could still be the place for you. But if you can spare some extra coin for somewhere cleaner, you should.
Stayed 1 night in Sep 2025

4/10 Poor

Wataru

Disliked: Cleanliness, staff & service, property conditions & facilities
The old building had a musty smell, and the room was not properly cleaned. The toilet’s bidet was broken and could not be used.
Stayed 2 nights in Sep 2025

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros: Good shuttle service, kind staff, Cold AC, comfy duvet, clean rooms, Family Mart in hotel had good variety. Cons: Dated common areas, humid on the main floor/in hallways, the Garden Wing hallways had evidence of water damage. We got there later, the food at hotel did not seem appealing to us/very expensive and uber eats did not deliver to that area.
Stayed 1 night in Sep 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, decor needs updating. Onsen bath was exceptional, clean, relaxing, therapeutic, can potentially wipe away aches and pains of body and mind. Staff are polite, helpful and treats guests with courtesy. I did not try restaurant, but plans to do so next time, as the menu looks good and prices are reasonable. Free shuttle service to shops and airport was well appreciated. Thank you ART Hotel for my wonderful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Susheel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful property
Stayed 1 night in Sep 2025

10/10 Excellent

Xiangwei

Stayed 1 night in Sep 2025

10/10 Excellent

FRANK

Stayed 1 night in Aug 2025

8/10 Good

CLAIRE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice affordable hotel near the airport. Pretty old. But it’s got everything you need. Nice baths. 24/7 FamilyMart. Airport shuttle.
Stayed 1 night in Sep 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Shirina

Travelled with family
Great budget hotel for sleep ins with affordable rates. They have shuttle service to malls and airport. The shuttle to malls are on time. However, for pick up from airport to hotel is more than an hour wait. Need to ask specific questions about hot springs as they operate during specific hours. Overall, good place for quick stopover
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Sep 2025

10/10 Excellent

Cecarho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Aug 2025

8/10 Good

David

Liked: Amenities
The room quality cwried from level to level
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Tomcia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did have an issue with the room which was in the older building but it was resolved with a new room in the newer building. The distance to the city center was far but overall it was a nice place to stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, room comfort

Beautiful

I loved it here, but I stayed on the 9th floor and it was nice, I went to lower floors and there's a lot of water damage on the walls. But otherwise, I love the amenities in the hotel and especially the beautiful garden and pond! Will definitely stay here again on our way back to the airport!
Stayed 1 night in Aug 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, mainly for the onsen. Close enough for layover or short stay if flying in and out of Narita.
Stayed 1 night in Aug 2025

8/10 Good

Jong, Livingston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

kuruma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, close to Narita airport. Great hotel with helpful staff and lovely grounds. Shuttle service to local shopping area and airport came in handy!
Stayed 2 nights in Aug 2025

8/10 Good

Yukiko

Liked: Staff & service, room comfort

Real hot springs and good services.

Building is old but they tried to renovate and update here and there. Hot springs was great even though the space was smaller than I thought. It is a real hot springs and you will feel smoothness after soak yourself. Meals were great there and having a convenient store inside of the hotel was very helpful.
Stayed 2 nights in Aug 2025

4/10 Poor

David Michael Perez, Saddle Brook

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Normally we get placed in the newer rooms but the room we stayed at this time wasn't as pleasant as I'm used to.
Stayed 1 night in Aug 2025