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Narita Gateway Hotel

4.0 star property

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Photo gallery for Narita Gateway Hotel

Daily buffet breakfast for a fee
Front of property – evening/night
Fitness facility
Breakfast and dinner served, local cuisine
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
658 Oyama, Narita, Chiba-ken, 286-0131
  • Place, Omote-sandō
    ‪16 min walk‬
  • Place, Sakura-no-Yama Hill
    ‪4 min drive‬
  • Place, Narita Omotesando
    ‪6 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Junior Double Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Twin Room, Non Smoking

Economy Twin Room, Non Smoking

Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(63 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room with Extra Bed

Standard Twin Room with Extra Bed

Standard Twin Room with Extra Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (2 Single Size Bed)

Twin Room, Non Smoking (2 Single Size Bed)

Twin Room, Non Smoking (2 Single Size Bed)

7.6 out of 10
Good
(26 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Economy Double Room, Non Smoking (Semi Double Room)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Double Room, Non Smoking (Semi Double Room)

8.2 out of 10
Very good
(52 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Semi Double Room-Non-Smoking

Desk, blackout curtains, iron/ironing board, cots/infant beds

Semi Double Room-Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Twin Suite

Desk, blackout curtains, iron/ironing board, cots/infant beds

Junior Twin Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard double

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin And Extra Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Twin And Extra Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking | Living area

Junior Suite, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

7.0 out of 10
Good
(11 reviews)
  • 43 sq m
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Suite-Non-Smoking

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Twin Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Narita Gateway Hotel

A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas, a free airport shuttle, and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, a microwave in a common area, and concierge services.
Narita Gateway Hotel offers 307 air-conditioned accommodations with slippers and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Narita Gateway Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Omote-sandō. Enjoy features like free WiFi in public areas, a free roundtrip airport shuttle, and free train station pick-up service.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy a bite to eat at Senses, a buffet restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by car from Naritasan Shinshoji Temple and 7 minutes from Narita Omotesando
  • Free airport, train station, and local-area shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. An area shuttle within 10 km and a roundtrip airport shuttle (available on request) are free. A fitness center, a vending machine, and an arcade/game room are also featured at the family-friendly Narita Gateway Hotel.

Smoking is allowed in designated areas at this 4-star Narita hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.
Senses - This buffet restaurant specializes in local cuisine and serves breakfast and dinner.
竹灯 - Onsite bar. Open daily.
Gatecafe - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gatecafe
  • Senses
  • 竹灯

Things to do

  • Arcade/game room
  • Books
  • Gym
  • Piano
  • Shopping
  • Table tennis

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Front entrance ramp
  • Grab bar in bathtub
  • Lift
  • Low-height bed
  • Portable bathtub seat
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 10 buildings
  • 10 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch TV with cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 2000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Crib (infant bed) fee: JPY 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Narita Gateway Hotel offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gateway Hotel Narita
Gateway Narita
Gateway Narita Hotel
Narita Gateway
Narita Gateway Hotel
Narita Gateway Hotel Hotel
Narita Gateway Hotel Narita
Narita Gateway Hotel Hotel Narita

Narita Gateway Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1206 reviews
Rating 8 - Good. 385 out of 1206 reviews
Rating 6 - Okay. 222 out of 1206 reviews
Rating 4 - Poor. 83 out of 1206 reviews
Rating 2 - Terrible. 48 out of 1206 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Anne Marie

Over the top breakfast!
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy good breakfast staff
Stayed 1 night in Jan 2026

10/10 Excellent

Mary Hung

Liked: Cleanliness, amenities, property conditions & facilities
Clean & spacious room, beautiful garden, polite staff, easy check-in or check out. I like most is free airport shuttle.
Stayed 1 night in Jan 2026

8/10 Good

Rosalinda

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Viel Eleanel

Stayed 1 night in Jan 2026

8/10 Good

Shawn

Stayed 1 night in Jan 2026

8/10 Good

Kevin

Stayed 2 nights in Jan 2026

6/10 Okay

Christina

Check in was simple and staff were friendly. Shuttle from airport was convenient and easy to navigate. Hotel was quiet, and room was large for japanese standards. The bed was extremely firm, which was not great for me, but the pillows were nice. Very old hotel building, and it does smell of decades of indoor cigarette smoking. However, for the price, and for a short stay to rest on a long layover it was reasonable.
Stayed 1 night in Jan 2026

10/10 Excellent

Mie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was so amazing! Exceptional staff accommodation. Very clean and safe.
Stayed 1 night in Jan 2026

8/10 Good

Zeseca

Stayed 1 night in Jan 2026

6/10 Okay

Douglas

Travelled with family and small children
Liked: Property conditions & facilities
Overall the hotel is quite dated but the staff was really helpful and friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 2 nights in Jan 2026

10/10 Excellent

Harrison, Montréal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Kosei

Stayed 1 night in Dec 2025

8/10 Good

Kristi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Narita Gateway Hotel was a pleasant stay, and check‑in was quick. I would likely choose this hotel again when visiting Japan. The shuttle service to and from Narita Airport is very convenient, only about a seven‑minute drive. Cons: The hotel is a bit dated, but it works well for a one‑night stay before an early flight. Pros: The rooms are comfortable and similar to U.S. hotels, with beds on the firmer side. The hotel offers thoughtful touches like amenities, robes, and slippers. The best feature is the free shuttle to both Narita Airport and Aeon Mall.
Stayed 1 night in Jan 2026

8/10 Good

Damien

Travelled with family
Liked: Cleanliness, staff & service, amenities
All good. Just slightly dirty. By slightly I mean if it was in America is would be considered absolutely spotless. But by Japanese standards it was not as clean as it could be.
Stayed 2 nights in Jan 2026

4/10 Poor

Annie

Travelled with family
Liked: Cleanliness, staff & service
The room was old, dated, and unbearable. The carpet was old, need to remove or change it… the comforter was non cotton, rayon fabric where u do not want to sit on the bed. The only perk in the room was the shower head in the bathroom. Great water pressure. Well… you get what you paid for
Stayed 1 night in Dec 2025

10/10 Excellent

Habiri

Stayed 1 night in Jan 2026

10/10 Excellent

Kashari

Stayed 3 nights in Jan 2026

8/10 Good

GEOFFREY

Stayed 2 nights in Nov 2025

4/10 Poor

Annie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and toilet som how dirty. Breakfast limited choices with no hot omelette station
Stayed 1 night in Dec 2025

10/10 Excellent

Reece

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, lots of options and choices. Hotel shuttle was on time and quick. Room was perfectly fit for purpose for the price we paid.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, just wish I had my own transport as you're heavily reliant on the busses and trains which can be very full at times.
Stayed 5 nights in Dec 2025

10/10 Excellent

peggy

Travelled with partner
Liked: Cleanliness
room was ok. needs to be updated in furniture and carpet. but good short stay. Thank you
Stayed 1 night in Dec 2025

6/10 Okay

Yuichiro

Stayed 1 night in Dec 2025