See all properties

The Hedistar Hotel Narita

3.5 star property

Choose dates to view prices

Photo gallery for The Hedistar Hotel Narita

Property entrance
Daily buffet breakfast (JPY 1400 per person)
Property amenity
Lobby sitting area
Deluxe Twin Room, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
168-1 Azuma-cho, Narita, Chiba-ken, 286-0025
  • Naritasan Park
    ‪8 min walk‬
  • Narita Omotesando
    ‪9 min walk‬
  • Naritasan Shinshoji Temple
    ‪9 min walk‬
  • Tokyo (NRT-Narita Intl.)
    ‪10 min drive‬

Room options

View all photos for Compact Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Non Smoking

8.0 out of 10
Very good
(63 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Compact Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Smoking

7.0 out of 10
Good
(7 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room with Sofa Bed, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

  • 38 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property – evening/night

Narita Gateway Hotel

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,022 reviews
Narita Gateway Hotel

About this property

The Hedistar Hotel Narita

Hotel with free airport shuttle, near Naritasan Shinshoji Temple
This hotel features a restaurant, laundry facilities, and a computer station. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include multilingual staff assistance and a vending machine.
The Hedistar Hotel Narita offers 261 accommodations with complimentary newspapers and bathrobes. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Narita hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at The Hedistar Hotel Narita. During your stay, you're just a quick walk from Kuriyama Park. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at SERRAGI
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a computer, and laundry facilities
  • Within a 10-minute walk of Kuriyama Park and Naritasan Park
  • Free airport shuttle service
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly The Hedistar Hotel Narita.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 8:30 AM.
SERRAGI - This restaurant specializes in Japanese cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free return airport shuttle from 3:00 PM to 9:00 PM at scheduled times and on request

Food and drink

  • Daily buffet breakfast available 6 AM to 8:30 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Restaurants on site

  • SERRAGI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 1400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
The Hedistar Hotel Narita offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kikusui Hotel
Kikusui Hotel Narita
Kikusui Narita Hotel
Narita Kikusui
Hedistar Hotel Narita
Hedistar Hotel
Hedistar Narita
Hedistar
The Hedistar Narita Narita
The Hedistar Hotel Narita Hotel
The Hedistar Hotel Narita Narita
The Hedistar Hotel Narita Hotel Narita

The Hedistar Hotel Narita Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 320 out of 1018 reviews
Rating 8 - Good. 400 out of 1018 reviews
Rating 6 - Okay. 216 out of 1018 reviews
Rating 4 - Poor. 51 out of 1018 reviews
Rating 2 - Terrible. 31 out of 1018 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Haining

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is good, but the hotel room is poorly maintained. There were other peoples hairs on the bed, dirts on the chair...
Stayed 1 night in Jun 2025

10/10 Excellent

Sam, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except the shuttle bus at night, the waiting is about 2 hours, it is much longer than other hotel which provide shuttle service
Stayed 1 night in Jun 2025

10/10 Excellent

Jayna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super cute area! Service was awesome!
Stayed 1 night in Jun 2025

10/10 Excellent

Norma

Liked: Cleanliness, property conditions & facilities
Clean, brake fast and shuttle bus service
Stayed 2 nights in Jun 2025

10/10 Excellent

Wei, Fairfax

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Ingvei

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Leily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

MAHENDRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Melinda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms with thoughtful amenities like hairdryer and disposable slippers. Fantastic complimentary breakfast! The complimentary airport shuttle was also a lifesaver!
Stayed 1 night in May 2025

10/10 Excellent

Mei

Travelled with family
Liked: Cleanliness, staff & service, amenities
Like the overall convenience to get into shopping centers. A shopping mall has grocery store, restaurants and the beauty options as well. I really enjoyed it.
Stayed 1 night in May 2025

8/10 Good

lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport pit stop

A quick pit stop for 1 night. Nothing to complain about. Ideal for that well deserved rest after a long flight in
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel to start our trip to Japan with! In a handy location not far from the station and with the gorgeous shrine complex nearby, it was very pleasant! All facilities were great and the on-site shop was handy, as well as he vending machines. Rooms were clean and comfy and staff were very welcoming. Thank you! :)
Stayed 1 night in May 2025

6/10 Okay

Ruth

Disliked: Amenities, property conditions & facilities
Amenities are not in the room
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 5 nights in May 2025

6/10 Okay

Tess

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very old and it shows. All the walls and corridors are banged up and everything feels very dated. We didn’t realize that we had booked a smoking floor (because why would anyone still have that) and the smell was terrible. The room seemed clean enough but there were multiple stains on the bed spread that made it feel dirty. There was a family mart in the bottom of the hotel which was nice and the shuttle bus to the airport was also a plus. It was fine for the one night we needed it but I wouldn’t stay here again. The member of staff that checked us out was lovely though and spoke good English.
Stayed 1 night in May 2025

8/10 Good

Yen

Liked: Staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful
Stayed 6 nights in May 2025

6/10 Okay

Kristopher

Liked: Cleanliness
Very average, shuttle left early and they don’t have any around checkout which doesn’t make much sense. Staff wasn’t really that helpful. Room is muggy and real small, but has what you need for a short stay. Bathroom was nice.
Stayed 1 night in May 2025

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel needs renovations. Hallway carpet and elevator mats are dirty. Duvet covers looks old. Air quality in the room os also poor. Will not recommend.
Stayed 1 night in May 2025

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only about a 10-15 min walk to NaritaSan Park and it had a free shuttle to Narita Airport making it a great spot for a stopover.
Stayed 1 night in Mar 2025

6/10 Okay

anagha

Liked: Staff & service
the property was ok. very small room. and not many amenities like other hotels in tokyo i had
Stayed 2 nights in Apr 2025

10/10 Excellent

Bridgette

Stayed 2 nights in Apr 2025

4/10 Poor

Caryn

Travelled with family
Disliked: Amenities, property conditions & facilities
This is an older property. It was clean but very worn. There is no amenities in the room they have them on a shelf at check in time only you can take them at that time. Rooms are very small. There is no one to help with luggage Elevators very tiny. The front staff was a mix. I dealt with a couple who were very good one not so much. We had our luggage sent to the hotel and I had to ask for it because they didn’t know it was there. Everywhere else let me know at check in it was there and in my room. This is a budget hotel and you get what you pay for. I would not stay here again
Stayed 1 night in Apr 2025

8/10 Good

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet.
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming as we tried our best communicating in our beginner Japanese. The hotel was lovely and very convenient, close to a local shrine and has a family mart IN the actual hotel !! What a slay, will definitely stay there again ! :DD
Stayed 1 night in Apr 2025

6/10 Okay

ALEJANDRO

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Apr 2025