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The Hedistar Hotel Narita

3.5 star property

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Photo gallery for The Hedistar Hotel Narita

Daily buffet breakfast for a fee
Lobby sitting area
Deluxe Twin Room, Non Smoking
Property entrance
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
168-1 Azuma-cho, Narita, Chiba-ken, 286-0025
  • Place, Naritasan Park
    ‪9 min walk‬
  • Place, Naritasan Shinshoji Temple
    ‪11 min walk‬
  • Place, Narita Omotesando
    ‪12 min walk‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪19 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

  • 38 sq m
  • Sleeps 6
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Compact Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Non Smoking

8.2 out of 10
Very good
(88 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Compact Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Smoking

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room with Sofa Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room with Sofa Bed, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Compact Twin Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Compact Twin Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

Twin＋sofa Bed Non-smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Twin＋Sofa bed Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin＋Sofa bed Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Family Room Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

Deluxe Forth Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

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About this property

The Hedistar Hotel Narita

This hotel features a restaurant, laundry facilities, and a computer station. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include multilingual staff assistance and a vending machine.
The Hedistar Hotel Narita offers 261 accommodations with complimentary newspapers and bathrobes. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Narita hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at The Hedistar Hotel Narita. During your stay, you're just a quick walk from Kuriyama Park. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at SERRAGI
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a computer, and laundry facilities
  • Within a 15-minute walk of Narita Omotesando and Naritasan Shinshoji Temple
  • Free airport shuttle service
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly The Hedistar Hotel Narita.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 8:30 AM.
SERRAGI - This restaurant specializes in Japanese cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free return airport shuttle during limited hours at scheduled times and on request

Food and drink

  • Daily buffet breakfast available 6 AM to 8:30 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Restaurants on site

  • SERRAGI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 1400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
The Hedistar Hotel Narita offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kikusui Hotel
Kikusui Hotel Narita
Kikusui Narita Hotel
Narita Kikusui
Hedistar Hotel Narita
Hedistar Hotel
Hedistar Narita
Hedistar
The Hedistar Narita Narita
The Hedistar Hotel Narita Hotel
The Hedistar Hotel Narita Narita
The Hedistar Hotel Narita Hotel Narita

The Hedistar Hotel Narita Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 387 out of 1012 reviews
Rating 8 - Good. 357 out of 1012 reviews
Rating 6 - Okay. 186 out of 1012 reviews
Rating 4 - Poor. 41 out of 1012 reviews
Rating 2 - Terrible. 41 out of 1012 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sahand

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, nice staff, and convenient market on ground floor.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Stayed 4 nights in Jan 2026

10/10 Excellent

panda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and very friendly. Helped with my questions. Room was really clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sunil

Liked: Cleanliness, amenities, property conditions & facilities
Convinient
Stayed 1 night in Feb 2026

10/10 Excellent

Diego

Stayed 4 nights in Jan 2026

8/10 Good

Milagros, Calgary

Liked: Cleanliness
Disliked: Amenities
The hotel is very clean and friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Counter staff was extremely courteous and welcoming. Rooms were impeccably clean. The general atmosphere of the hotel puts you in a very comfortable mood. I would 100% recommend this hotel to everyone. Thanks for my stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is decent to stay , the room is not perfect but it's clean. The staffs are really accomdating and helpful. Over all service was outstanding while we're there. The location is good.
Stayed 1 night in Jan 2026

2/10 Terrible

Jaime

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom had black mold everywhere, you could see it on the shower curtain. You could see it hiding just behind the mirror as well as different spots on the roof. There is many cracks down the side of the tub that could’ve been full of mould as well. After staying there for two nights, we started to feel the effects of the mould and had sinus pain. All three of us including our 4 month old are still recovering and it has been 5 days. Until they get this sorted out, I wouldn’t recommend staying there
Stayed 2 nights in Jan 2026

8/10 Good

Sean

Liked: Cleanliness, amenities
Practical hotel with breakfast and a coach hus to the airport
Stayed 1 night in Jan 2026

10/10 Excellent

Patchawadee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was Very cosy and clean near to near shopping and easy to take the but back to Narita airport
Stayed 1 night in Jan 2026

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, amenities
Old building but well maintained
Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and having the bus pick to Narita airport makes it very convenient for early flights out.
Stayed 1 night in Jan 2026

10/10 Excellent

Myron

Liked: Cleanliness, property conditions & facilities
Nice basic hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Dania

Stayed 1 night in Jan 2026

10/10 Excellent

Mie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great delicious and fresh breakfast buffet. Very clean and staff were all very accommodating. We will be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Mie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was so amazing and fresh! All staff were so accommodating and so kind and professional.
Stayed 1 night in Jan 2026

10/10 Excellent

Jules

Liked: Cleanliness, amenities, property conditions & facilities
Clean and complete amenities. However, I had sent them a message about the free shuttle service but they never replied. The receptionist whom I spoke to just said, “ oh sorry there were lots of messages.”
Stayed 3 nights in Jan 2026

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staffs and comfortable bed. Free bus to and fro the Narita airport was a bonus. There's a ship
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
After 20 hours of traveling, this hotel was exactly what we needed. We really didn’t want to add another hour-plus trek into Tokyo, and this place made arrival easy. The free airport shuttle was a huge plus. You walk straight out of the airport and the shuttle stop is right there at stop #16. The schedule sign is posted at the stop, so there’s no guessing or stress about when it’s coming. There’s a 7-Eleven about 350 meters away that’s open 24 hours. We grabbed coffee and snacks there in the morning, which was super convenient. There’s also a steakhouse right in front of the hotel that was surprisingly good. And a Korean restaurant close by. The train station is about a 10 minute walk. If you’re traveling light, it’s an easy walk and very manageable. The hotel itself is older, so you’ll notice things like chipped paint and some stained carpets. That didn’t bother us much at all, especially since the price was right and everything was clean. Staff was very friendly and helpful. Breakfast was a buffet and cost about $12 Canadian. There were lots of options and it was well worth it. There’s also a shopping area about 9 minutes away called Omotesando. We had eel and rice there, which is very traditional for Narita and absolutely worth trying. Beautiful boutiques and small restaurants. Naritasan Shinsho-ji temple is right at the end of the shopping street Overall, a great choice if you want something convenient, affordable, and close to the airport after a long journey.
Stayed 1 night in Jan 2026

10/10 Excellent

Karly R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect place for an overnight layover. It was a short Uber ride away and the Naritasan Park is an easy 10-minute walk away. The rooms had everything they needed but were small if you are traveling with someone. The staff was all very friendly and helpful. Their airport transportation was a great bonus that I wished I had information on upon my arrival, but getting it one-way was a nice surprise.
Stayed 1 night in Jan 2026

6/10 Okay

Mayumi

Stayed 2 nights in Jan 2026

8/10 Good

Lisa

Room was small, but very clean and comfortable. Staff were extremely helpful. It was very traditional and delicious thank you. I just pulled on a jacket cause I was making this food for Mike at lunch. I just brought something from my sister-in-law. OK because I’ve been promising her a partner he’s been waiting for it. OK OK what kind of soup I just came back from Japan I did last minute. I went by myself. I got the courage and I went by myself and when I got there, I sat on the bed. I’m like OK now what you can’t just sit in the room anywhere in the world Expedia they give options for what activities yeah and they gave me actually a deal you know with the hotel and I was just writing a review about the hotel actually.
Stayed 3 nights in Jan 2026

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Good stay, had the basic amenities and comfortable beds. Close to some restaurants that were pretty good as well. Would recommend for a short stay.
Stayed 1 night in Oct 2025