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Sleep Inn Franklin - Cool Springs

2.5 star property

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Photo gallery for Sleep Inn Franklin - Cool Springs

Reception
Free daily continental breakfast
Reception
Standard Room, 1 King Bed, Non Smoking
Free daily continental breakfast

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
4201 Franklin Common Ct, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪4 min drive‬
  • Place, The Factory
    ‪6 min drive‬
  • Place, Carnton Plantation
    ‪7 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 1
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Sleep Inn Franklin - Cool Springs

Pet-friendly hotel with free breakfast connected to a shopping center in Franklin
Along with coffee/tea in a common area, this hotel has a meeting room and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include free newspapers.
Sleep Inn Franklin - Cool Springs offers 50 accommodations with complimentary newspapers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at Sleep Inn Franklin - Cool Springs, you're connected to a shopping center and just a quick walk from SOAR Adventure Tower. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a meeting room, and an elevator
  • Steps from SOAR Adventure Tower and 11 minutes by foot from Saint Thomas Medical Partners
  • Pets welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. Sleep Inn Franklin - Cool Springs also features coffee/tea in a common area, complimentary newspapers in the lobby, and an elevator. Self parking is free.

Smoking is allowed in designated areas at this Franklin hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

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Reviews

Sleep Inn Franklin - Cool Springs Reviews

6.4

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 146 out of 1003 reviews
Rating 8 - Good. 289 out of 1003 reviews
Rating 6 - Okay. 263 out of 1003 reviews
Rating 4 - Poor. 150 out of 1003 reviews
Rating 2 - Terrible. 155 out of 1003 reviews

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jillian

Stayed 2 nights in Jun 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay at the right price. Quiet, very comfortable beds, attentive staff. The only thing lacking for our family is the breakfast options.
Stayed 1 night in Jun 2025

6/10 Okay

stephanie

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Dianne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We opened the door to our room and was greeted by a huge cockroach. Fortunately, we were able to kill it. There was hot water in the lavatory, but no hot water in the shower. I was promised a phone call once the maintenance confirmed the water issue but received no call.
Stayed 1 night in Jun 2025

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice and clean. Very affordable. The rooms are small. Is ok is you don’t have kids. With small kids it might get too small for them to move around. The area is very nice. In Front of the hotel is this place High Rope Class. The Temple for the The Church of JeausChrist of Latter Day Saints is just 15 minutes away
This nice place is across the street from the hotel
Stayed 1 night in May 2025

2/10 Terrible

James

Stayed 1 night in May 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Staff & service, property conditions & facilities
Fantastic
Stayed 1 night in May 2025

2/10 Terrible

Arthur E.

Stayed 2 nights in Dec 2022

4/10 Poor

larry

Business traveller
Disliked: Cleanliness, property conditions & facilities

Beware

Hotel under construction filthy elevator, room with broken furniture light switches that didn't work, hot water did not last long.Could not get receipt at the end of stay breakfast food ran out and had nothing to eat.Never again
Stayed 2 nights in Dec 2022

4/10 Poor

Alan, Memphis

Disliked: Cleanliness, amenities, property conditions & facilities
Shower faucet dribbled constantly. The shower handle came off. There's mold or something black on the shower ceiling. Sheets in one of the beds weren't clean, and I don't know what it was but the big red spot on the comforter didn't look sanitary.
Stayed 1 night in Oct 2022

8/10 Good

Marc

Clean and decent enough, but clearly older hotel with some obvious repairs needed. (For instance, the electrical outlet in my room was extremely loose in its wall socket and felt potentially unsafe. How hard would it be to fix that?)
Stayed 1 night in Sep 2022

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

William

Liked: Staff & service, property conditions & facilities, room comfort
It was a comfortable bed after 12 hours of driving
Stayed 1 night in Jul 2022

8/10 Good

Connie

Stayed 1 night in Jul 2022

2/10 Terrible

ART

Travelled with family
Disliked: Staff & service
I reserved a double handicapped room, was charged for it but I was told on arrival they did not have a room for me, and would refund the charges. As of yet I have not received a refund.
Stayed 1 night in Jul 2022

10/10 Excellent

john

Liked: Cleanliness, property conditions & facilities, room comfort
It was fine
Stayed 1 night in Jul 2022

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and run down! RUN

This stay was awful from the beginning! The smell was nauseating. Musty, smoke filled. My five year old said the pillows smelled like- "old man" straight from the mouth of babes! Dirty needs an update. Not even sure if the bedding was changed. Found hairs in bed and tub hoping they were from housekeeping and not the previous guest. Slept in my clothes. Carpet had wrinkles and needed to be stretched, definately a trip hazard for elderly or handicapped. Walls had black mold on them. Breakfast was toast and cereal. You were lucky if you were there when they put out the 2 yougurts at a time in a kitchen bowl with ice! Worst stay ever.
Stayed 2 nights in Jul 2022

6/10 Okay

Mukesh

Travelled with family
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities

Stay at your own risk

This place was the PITS!!! Will never stay here again. The room was damp. No coffee maker in room and breakfast area was closed at 10:00 am not to open until 6:00 am the next day. Decor of room was 70ish. Don’t bring children because the pool is not in operation. Domino pizza will not deliver to this hotel. That should tell you something. The odor at the elevator smelled of weed.
Stayed 3 nights in Jul 2022

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible is all I can say.I have stayed in the same area where this is located,and this is by far the worst of the other hotels in the area. Dirty and very out dated.
Stayed 1 night in Jun 2022

2/10 Terrible

NANCY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude over charged me absolutely disgusting rooms. The fridge in our rm was broken and had mold in it. The pool they say they have looks like it hasn't been open in years. I wouldn't recommend this place
Stayed 3 nights in Jun 2022

2/10 Terrible

Karen

Stayed 1 night in Jun 2022