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Best Western Brentwood

2.5 star property

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Free full breakfast
Reception
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
5581 Franklin Pike Circle, Brentwood, TN, 37027
  • Place, Towne Centre Theatre
    ‪16 min walk‬
  • Place, Radnor Lake State Natural Area
    ‪2 min drive‬
  • Place, Tri Star Medical Group Sterling Primary Care
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave

Standard Room, Multiple Beds, Non Smoking, Microwave

Standard Room, Multiple Beds, Non Smoking, Microwave

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, High Speed Internet Access, Refrigerator, Sofa, Desk, Coffee Maker

  • Sleeps 2

2 King Beds, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Living Area, Sofa, Microwave and Refrigerator, Desk, Two Televisions

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Desk, Refrigerator, Coffee Maker

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Separate Living Area, Sofa, Microwave and Refrigerator, Desk, Two Televisions

  • Sleeps 6

View all photos for Mobility Accessible King Room with Bathtub

Bathroom

Mobility Accessible King Room with Bathtub

  • Sleeps 2

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About this property

Best Western Brentwood

Hotel in Brentwood with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a microwave in a common area and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite.
Best Western Brentwood offers 46 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Best Western Brentwood. During your stay, you'll be within walking distance of Radnor Lake State Natural Area. Free WiFi in public areas, free self parking, and a gym are available.
  • Free full breakfast offered
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by car from Broadway and 10 minutes from Music City Center
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Brentwood. Limited free parking is available on a first-come, first-served basis.

This Brentwood hotel is smoke free.

Guests are served free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Brentwood
Best Western Hotel Brentwood
Brentwood Best Western
Best Western Brentwood Hotel Brentwood
Best Western Brentwood Hotel
Best Western Brentwood Hotel
Best Western Brentwood Brentwood
Best Western Brentwood Hotel Brentwood

Best Western Brentwood Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1006 reviews
Rating 8 - Good. 293 out of 1006 reviews
Rating 6 - Okay. 144 out of 1006 reviews
Rating 4 - Poor. 60 out of 1006 reviews
Rating 2 - Terrible. 65 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here often. Rooms have always been clean and bed comfortable. Breakfast is lacking but it is “free.” Hotel does have a strong air freshener smell in its buildings that is a bit much and could be dialed down a little. Staff was nice and professional.
Stayed 2 nights in Sep 2025

6/10 Okay

Juleeat

Stayed 3 nights in Sep 2025

2/10 Terrible

Noah

Stayed 1 night in Sep 2025

6/10 Okay

Joan

Travelled with family
Check-in went smoothly. However, when we first walked into our room, the chlorine odor smacked us in the face. Smoking area was outside the entrance we were told to use to access our room. We later found out we could access our room by going through the lobby and following a circuitous route from there. We went out for dinner and when we returned, there were three men outside the entrance doorway smoking pot. Not all of the breakfast items were palatable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and friendly. The room was spacious and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Shandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, 1 night stay

No elevator if you’re on a higher floor which I found really weird. But for us, no biggie. We had a one night stay and wanted to be just outside of Nashville. Great breakfast, safe, clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay clean rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
We had an unsatisfactory stay at this Best Western. When we checked in the floor was very dirty (the soles of our feet turned black from the dirt!). We asked to have it cleaned the next day but it was still dirty after the cleaning. The next day we didn't received room service despite requesting it, and when we asked for clean towels and the bins emptying around 5pm the gentleman on reception (Vishal) was very rude and unhelpful. After emptying the bins and changing the towels ourselves and returning them to reception, he decided he didn't want them in reception and threw them at me, then chased me across the car park trying to give them back to me. He only stopped when I suggested filming his actions... I was told I could complain to the manager the next morning but the manager was nowhere to be seen. I did speak to the lady on reception in the morning and asked the manager to get in touch but we never heard from anyone during the next 2 days of our stay. The room itself would have been fine if it was cleaned and there was plenty of parking, but there's not really much to recommend this hotel in our experience. There's also no elevator so bear this in mind if you struggle to carry luggage etc. up stairs to the second floor.
Stayed 4 nights in Aug 2025

10/10 Excellent

Myrom, Albany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right place at the right price
Stayed 1 night in Jun 2025

10/10 Excellent

Marc

Travelled with group
Liked: Amenities
Everything was great, people were nice, facility was in great shape and clean.
Stayed 1 night in Aug 2025

6/10 Okay

Beth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The front entrance and lobby is really nice. But after that point is passed, the place is outdated. The rooms just felt not fresh. Everything was clean. The morning free breakfast is just okay. Huge variety but food was tasteless.
Stayed 2 nights in Aug 2025

8/10 Good

Jennylyn, St. Louis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was newly renovated and everything was clean. The rooms are good sized and comfortably fits 4 adults and one child. Hot breakfast is available with lots of options. My only problem was there were no elevators. It is more or less 15 steps to the second floor. It is not bad if you have no mobility problems. Overall, we enjoyed our stay.
Stayed 2 nights in Aug 2025

8/10 Good

Chad

Stayed 2 nights in Jun 2025

10/10 Excellent

Riley

Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

brad

Travelled with family
Liked: Staff & service
👍
Stayed 3 nights in Aug 2025

10/10 Excellent

Anne, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the stay. I would have liked a little more counter space around the bathroom vanity but not a big deal
Stayed 1 night in Aug 2025

10/10 Excellent

Joane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good room to spend a night
Stayed 1 night in Aug 2025

8/10 Good

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room was clean, spacious, and exceeded our expectations!
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Everthing was great. Only issues i had was the soap dispenser were empty in the shower.
Stayed 1 night in Jul 2025