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Best Western Franklin Inn

2.5 star property

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Photo gallery for Best Western Franklin Inn

Lobby
Pillow-top beds, in-room safe, individually furnished, desk
Free daily full breakfast
Lobby
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • Place, Saint Thomas Medical Partners
    ‪11 min walk‬
  • Place, SOAR Adventure Tower
    ‪14 min walk‬
  • Place, Broadway
    ‪20 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Shower Only)

Pillow-top beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Shower Only)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Shower Only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Bathroom

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Best Western Franklin Inn

Suburban hotel with an outdoor pool and free breakfast
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Franklin hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Best Western Franklin Inn gets high marks from our customers. During your stay, you'll be within walking distance of Saint Thomas Medical Partners. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 11 minutes by foot from Saint Thomas Medical Partners and a 2-minute drive from SOAR Adventure Tower
Best Western Franklin Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1604 square feet (149 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Franklin Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Franklin hotel.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 707 out of 1290 reviews
Rating 8 - Good. 364 out of 1290 reviews
Rating 6 - Okay. 136 out of 1290 reviews
Rating 4 - Poor. 49 out of 1290 reviews
Rating 2 - Terrible. 34 out of 1290 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Liked: Staff & service
Although the Room is quite basic/ standard, the Front Desk (Noor if I spell her name correctly)was very helpful and sincere!
Stayed 1 night in Nov 2025

10/10 Excellent

Tiffani

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
Quick courteous check in, room clean and update and a price you couldn’t beat!
Stayed 1 night in Nov 2025

6/10 Okay

Susan

Travelled with family
Liked: Amenities
The pillows on the bed were very uncomfortable. The bed was fine. the room was very small. The breakfast was good and the staff was friendly(room and breakfast area) Front desk was not very friendly.
Stayed 3 nights in Oct 2025

6/10 Okay

Ashley, Mooreland

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I didn’t feel super safe at this location but it was clean and comfortable enough for one nights stay. Front desk wasn’t very friendly.
Stayed 1 night in Oct 2025

8/10 Good

judy

Nice and clean room
Stayed 1 night in Nov 2025

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was curtieous. The breakfast was great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephen, Newmarket

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness was good. Breakfast was good.
Stayed 8 nights in Oct 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and clean
Stayed 1 night in Oct 2025

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in October 2025. Didn’t realize rooms are accessed outside. Rooms are really clean and updated. Bed slept well. Air conditioner kept room cool. Rooms are also large which I liked in that the air conditioner/heater was a nice distance away from the bed. Shower was big, and I liked the bath amenities. There is a back entrance to the hotel which makes it easier to pull out on main highway. Walkable distance to a Starbucks, Publix, and Einstein Bagels. There is a Taco food truck nearby which we made use of. Good but limited selection. As mentioned the rooms are accessible from outside and close to main road. Can be noisy. Suggest running fan during the night. You will hear sirens during the night. I did not take advantage of the full breakfast. They do offer a selection of breads, oatmeal, pancakes, and yogurt. Coffee and juices as well. We really enjoyed historic Franklin and plan to go again. When on a budget this hotel is a great choice. Would not hesitate to stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, amenities
Clean and quiet. Will book again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Randall A, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy. My room was clean and didn’t smell like strong cleaners. It was far enough from the freeway that I didn’t hear traffic noise. The shower which looked new took a while for the hot water to arrive, but once it did it was awesome, with the option of a hand held sprayer. The breakfast bar had both hot and cold food with a good selection. Best of all, the outdoor pool was open after Labor Day.
Stayed 1 night in Oct 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't eat breakfast had to get back on road.
Stayed 1 night in Oct 2025

10/10 Excellent

Connie

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Location was convenient to food and shopping options.
Stayed 1 night in Oct 2025

10/10 Excellent

Bobbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great and comfy place to stay for our trip and was close to a lot of foood options.
Stayed 1 night in Oct 2025

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place great staff
Stayed 3 nights in Oct 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Oct 2025

4/10 Poor

Amy, Memphis

Stayed 3 nights in Oct 2025

10/10 Excellent

Ray

Stayed 1 night in Oct 2025

6/10 Okay

Pamela

Stayed 1 night in Oct 2025