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Caption by Hyatt Downtown Nashville

3.0 star property
VIP Access

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Gift shop
Property video
Meeting facility
Deluxe Room, 1 King Bed (High Floor)
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Roll-in Shower

8.6 out of 10
Excellent
(9 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

9.8 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(25 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Caption by Hyatt Downtown Nashville

Hotel with a restaurant, 9-minute walk to Broadway
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Caption by Hyatt Downtown Nashville offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Caption by Hyatt Downtown Nashville, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a business center, 3 meeting rooms, and an elevator
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Broadway and Bridgestone Arena
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville also features a fitness center, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Caption by Hyatt Downtown Nashville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 626 out of 848 reviews
Rating 8 - Good. 130 out of 848 reviews
Rating 6 - Okay. 49 out of 848 reviews
Rating 4 - Poor. 19 out of 848 reviews
Rating 2 - Terrible. 24 out of 848 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robin

Stayed 2 nights in Nov 2025

10/10 Excellent

Kira

Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Staff & service
Disliked: Cleanliness
New hotel. Valet service could be faster, and common areas could be cleaner.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Great atmosphere! The staff were attentive & very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
The staff is amazing. They were so friendly and attentive with our family, especially Kelvin and the front desk people and Orland was amazing as well! We cannot wait to go there again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Absolutely gorgeous hotel. The staff was extremely friendly. The room was beautiful. The shower was to die for :) The location was great within walking distance of restaurants. 100% recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

letrevian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was a peace quiet stay
Stayed 1 night in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Bar was nice and personel knowledgeable
Stayed 3 nights in Oct 2025

4/10 Poor

Harold

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair
Stayed 4 nights in Oct 2025

10/10 Excellent

Tiffany, las vegas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fun atmosphere. Modern and upscaled
Stayed 2 nights in Oct 2025

8/10 Good

Craig

Stayed 3 nights in Oct 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was great- they even let us check in early! Great room and hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Clyde

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff, clean room. Loved this place and it was in a great location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Evan, Highlands Ranch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Oct 2025

2/10 Terrible

Jody

Stayed 3 nights in Oct 2025

10/10 Excellent

SONAM, ELMHURST

Stayed 2 nights in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location of this hotel! Walking distance to all things in the Gulch as well as Broadway. Easy to get Ubers to further locations as well. 12th Ave S was only 2 miles away. The room was perfect for a 3 night stay. Nice bathrooms and showers. The staff was friendly and the acoustic musician in the lobby was a very nice and unexpected touch. Would definitely stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mia

Stayed 3 nights in Oct 2025

10/10 Excellent

Jean

Stayed 1 night in Oct 2025

10/10 Excellent

Vincenzo

Travelled with group
Liked: Amenities
Great place close to downtown bars
Stayed 3 nights in Oct 2025

8/10 Good

Emily M.

Stayed 5 nights in Oct 2025

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Staff was excellent, Food was delicious, Great Location
Stayed 4 nights in Oct 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff was really nice
Stayed 3 nights in Oct 2025

8/10 Good

Theodore

Business traveller
Liked: Cleanliness, staff & service
For a newer hotel, the bathroom had wall scuff marks and the grout in the floor wasn’t clean. They should tile or wallpaper around the bathroom walls. It was just ok and at that rate there are better downtown options for same money
Stayed 1 night in Oct 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel in the Gulch. Staff was always friendly! Food the bar was fantastic
Stayed 4 nights in Oct 2025