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Caption by Hyatt Downtown Nashville

3.0 star property
VIP Access

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Photo gallery for Caption by Hyatt Downtown Nashville

Terrace/patio
Property video
Hypo-allergenic bedding, in-room safe, blackout curtains
Exterior
Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower

9.2 out of 10
Wonderful
(7 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(23 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Caption by Hyatt Downtown Nashville

Hotel with a restaurant, 9-minute walk to Broadway
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Caption by Hyatt Downtown Nashville offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Caption by Hyatt Downtown Nashville, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a business center, 3 meeting rooms, and an elevator
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Broadway and Bridgestone Arena
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville also features a fitness center, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Caption by Hyatt Downtown Nashville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 552 out of 760 reviews
Rating 8 - Good. 123 out of 760 reviews
Rating 6 - Okay. 43 out of 760 reviews
Rating 4 - Poor. 18 out of 760 reviews
Rating 2 - Terrible. 24 out of 760 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy clean room with modern feel. Live music in lobby
Stayed 3 nights in Sep 2025

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room. No surprises from the pictures, everything was exactly as advertised.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for a Great Stay!

The room was kept very clean. The location was perfect a little away from the craziness but close enough to get to it. Very close to 12South shopping and Broadway. Within 3 blocks was Mockingbird a wonderful restaurant and Pins Mechanical a fun place if you love games. Additionally the entire staff was lovely!
Stayed 4 nights in Sep 2025

10/10 Excellent

Mathieu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Front desk was very polite
Stayed 3 nights in Sep 2025

8/10 Good

Roxana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room furnishing was nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great staff

We were in Nashville to check out colleges and get a feel for the area. The Caption was conveniently located within walking distance to Downtown and the Gulch and just a short drive from the schools. The room was on the smaller side, but enough room for 3 adults to move around. Everything was very clean and the staff was friendly and helpful! We especially enjoyed hanging out in the lobby listening to local musicians.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jared

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tamya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
My husband inside our room. The view was spectacular
Stayed 1 night in Jul 2025

10/10 Excellent

STEPHANIE

Stayed 2 nights in Sep 2025

10/10 Excellent

Brannon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kaden Zane

Liked: Amenities, property conditions & facilities
Low-key really nice I'm not gonna lie
Stayed 2 nights in Aug 2025

10/10 Excellent

Shayn, Saranac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was updated and cleaned. The staff were all friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ronda

Stayed 4 nights in Sep 2025

10/10 Excellent

Reuben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and safe boutique-style hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

CLAUDIA, smyrna

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caption

Hotel lobby was clean and smelled lovely. Room was cute, boutique style room, but had a slight odor despite being clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Annie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, great customer service, super clean, daily housekeeping, and amenities including being able to ask front desk for small samples of toothpaste which I forgot to bring myself. Life saver! Corner unit on high floor has wonderful views of the city! 10/10 experience
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Stayed 3 nights in Aug 2025

10/10 Excellent

TRAVIS

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Good
Stayed 2 nights in Sep 2025

8/10 Good

Flavia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The didn’t clean out room during the day, I had to go to the reception and ask for papel toilet and towers.
Stayed 2 nights in Sep 2025

10/10 Excellent

Haley

Stayed 3 nights in Aug 2025