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Caption by Hyatt Downtown Nashville

4.0 star property
VIP Access

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Photo gallery for Caption by Hyatt Downtown Nashville

Lobby
Property video
Exterior
Restaurant
Gift shop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Roll-in Shower

8.6 out of 10
Excellent
(9 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(30 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite (1 King Bed)

Studio Suite (1 King Bed)

Studio Suite (1 King Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Lobby
Hyatt House Nashville Downtown/Convention Center
Downtown Nashville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.6 out of 5, Wonderful, 2,702 reviews
The price is €147
includes taxes & fees
6 Jul - 7 Jul
Hyatt House Nashville Downtown/Convention Center

About this property

Caption by Hyatt Downtown Nashville

This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Caption by Hyatt Downtown Nashville offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Caption by Hyatt Downtown Nashville, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a business center, 3 meeting rooms, and an elevator
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Broadway and Fifth + Broadway
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville also features a fitness center, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Nashville hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Caption by Hyatt Downtown Nashville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 842 out of 1134 reviews
Rating 8 - Good. 183 out of 1134 reviews
Rating 6 - Okay. 61 out of 1134 reviews
Rating 4 - Poor. 21 out of 1134 reviews
Rating 2 - Terrible. 27 out of 1134 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rodney

Liked: Cleanliness
Great place to stay!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good restaurants
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great Place, Rooms are so nice
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, location and staff was great!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leenolia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant at the hotel is great.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were so clean, I enjoyed my stayed.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , friendly helpful staff
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly staff, clean room, the bar/cafe served delicious food and tasty cocktails.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, rooms very clean.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the convenience of the bar/restaurant downstairs was a plus. They made a mean latte ☕️. Close proximity to restaurants and shopping.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Danitza

Liked: Cleanliness, amenities, property conditions & facilities
Room, staff and all amenities were amazing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very cute and clean! Staff was very accommodating as well.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Walking distance to the arena and the bars.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was in the great spot able to get downtown and to gulch in a short walk
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Greg Michael

Liked: Cleanliness
Freindly staff and room was supper clean we love Nashville
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jackson Scott

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good food, accommodating for our needs.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My cousin & I felt safe & had an amazing experience staying here! Staff was helpful & kind & everything from the food, the room, the gym & drinks were to die for!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

kimberly

Liked: Cleanliness, amenities, property conditions & facilities
For a last minute booking, this place was excellent. Great staff and the hotel was very clean!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar area...nice ambient room...staff friendly...location great wallable to gultch area and most others.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location. The room was clean and well decorated. The staff was amazing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel! Everyone is fabulous!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay. Very clean hotel, great helpful staff, and perfect location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Great place to stay. Very clean and centrally located. Also the hotel bar/restaurant is fantastic and serves great Pizza. All the staff was very friendly and accommodating.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michael

Staff was great and room was in good shape.
Stayed 3 nights in Feb 2026