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Caption by Hyatt Downtown Nashville

Property class: 4
VIP Access

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Photo gallery for Caption by Hyatt Downtown Nashville

A well-lit, narrow corridor with shelves stocked with snacks, beverages, and souvenirs.
Property video
A modern hotel with a glass facade, located in a cityscape with other high-rise buildings.
A modern interior with a seating area featuring leather sofas and chairs, a dining table, and a decorative wall with geometric patterns.
A bar area with a counter, bar stools, and shelves stocked with bottles.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

A hotel room with a large bed, a brown leather sofa, a yellow armchair, a small table with a plant, and a view of a cityscape through large windows.

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Roll-in Shower

A hotel room with a bed, a bedside table with a lamp, a suitcase, a hat, and a coat rack.

Room, 1 King Bed, Roll-in Shower

8.6 out of 10
Excellent
(9 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a large window with curtains, a small table, a chair, and a mounted TV.

Room, 2 Double Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sofa, a yellow armchair, a small table, and a TV.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (High Floor)

A hotel room with two beds, a large abstract painting, a desk with a lamp, a chair, and a view of the city through large windows.

Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a view of the city through large windows.

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(32 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (High Floor)

A hotel room with two beds, a large window with curtains, a yellow armchair, and a mounted TV.

Deluxe Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, two armchairs, a small table, and a nightstand.

Room, 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite (1 King Bed)

A hotel room with a bed, a sofa, a chair, a desk, and a large window with curtains.

Studio Suite (1 King Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Lobby
Hyatt House Nashville Downtown/Convention Center
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.6 out of 5, Wonderful, 2,779 reviews
The price is €145
includes taxes & fees
24 Aug - 25 Aug
Hyatt House Nashville Downtown/Convention Center

About this property

Caption by Hyatt Downtown Nashville

This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Caption by Hyatt Downtown Nashville offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Caption by Hyatt Downtown Nashville, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a business center, 3 meeting rooms, and an elevator
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Broadway and Bridgestone Arena
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville also features a fitness center, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Nashville hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Caption by Hyatt Downtown Nashville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 902 out of 1208 reviews
Rating 8 - Good. 196 out of 1208 reviews
Rating 6 - Okay. 61 out of 1208 reviews
Rating 4 - Poor. 21 out of 1208 reviews
Rating 2 - Terrible. 28 out of 1208 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place would stay again
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Majdolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice location and very comfortable stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful hotel would definitely stay there again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness
Great place to stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Love my stay here. Friendly, great location, bar was nice and food was great.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Suzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and decent within walking distance of Broadway. Would stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

LATONYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent bar and lounge area. Close to the Gulch and walking distance to downtown Nashville. Will definitely stay again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing! Could not recommend more!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and close to all the stuff Nashville has to offer!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the hotel was great, location was perfect for walking back and to broadway!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good restaurants
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean the room was and the bar was GREAT!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and the room was very clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and polite. Breakfast was excellent. Room was very clean and quiet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Deliese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great breakfast too. Central to everything in downtown Nashville.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Earla D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean and staff was helpful and informative. The location was perfect for easy access to Broadway and the Gulch.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great Place, Rooms are so nice
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Taishawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and amazing staff!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and close to everything
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, location and staff was great!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place my second time there
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and welcoming! Everything was as expected, very clean!
Stayed 3 nights in May 2026