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Caption by Hyatt Downtown Nashville/The Gulch

3.0 star property

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Photo gallery for Caption by Hyatt Downtown Nashville/The Gulch

Lobby
Hypo-allergenic bedding, in-room safe, blackout curtains
Lobby
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • Pet-friendly

Explore the area

Map
118 12th Avenue South, Nashville, TN, 37203
  • Broadway
    ‪9 min walk‬
  • Bridgestone Arena
    ‪11 min walk‬
  • Music City Center
    ‪15 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Roll-in Shower

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds (High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed (High Floor)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds (High Floor)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds (High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Cambria Hotel Nashville Downtown

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1696)
The price is €441
for 1 room
includes taxes & fees
17 May - 18 May
Cambria Hotel Nashville Downtown

About this property

Caption by Hyatt Downtown Nashville/The Gulch

Hotel with a fitness center, a short walk to Broadway
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Caption by Hyatt Downtown Nashville/The Gulch offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Caption by Hyatt Downtown Nashville/The Gulch, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a business center, 3 meeting rooms, and an elevator
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Broadway and Bridgestone Arena
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville/The Gulch also features a fitness center, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Caption by Hyatt Downtown Nashville/The Gulch has a restaurant on site.

Languages

Arabic, English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville/The Gulch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 186 out of 264 reviews
Rating 8 - Good. 44 out of 264 reviews
Rating 6 - Okay. 23 out of 264 reviews
Rating 4 - Poor. 7 out of 264 reviews
Rating 2 - Terrible. 4 out of 264 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Amit, Ashburn

Stayed 2 nights in Jan 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff
Stayed 2 nights in Jan 2025

8/10 Good

LORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caption review

We had a nice stay at Caption by Hyatt. The staff was very friendly. The only thing was the room was very dark and could have used brighter light bulbs in the lamps.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathyara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place!
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Convenient to eveything
Stayed 2 nights in Jan 2025

6/10 Okay

Lori

Travelled with family
Liked: Staff & service, property conditions & facilities
Easy and convenient to downtown. Spacious and very comfortable room with huge window views. Very unique and modern decor and the bathroom was huge in our King deluxe. Pretty quiet for being in a city as well. It’s brand new and has some growing pains; staff still learning but all were extremely friendly and accommodating. The lobby area restrooms were very dirty and 2 of the 4 were closed for maintenance. Our room was cleaned however not vacuumed as we had crumbs left on the floor and empty coffee cups not discarded. All said I would return as I do think they will get the kinks of newness worked out.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

jamil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 3 nights in Jan 2025

6/10 Okay

Christina

Stayed 2 nights in Jan 2025

10/10 Excellent

AARON

Stayed 2 nights in Jan 2025

6/10 Okay

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel, Westfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and the staff was friendly and helpful. It is an easy walk to get to all the things on Broadway (about 10-15 minutes depending on pace).
Stayed 3 nights in Jan 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay… staff was amazing bartender was very friendly really enjoy talking to her!!
Stayed 2 nights in Jan 2025

10/10 Excellent

michelle

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Date night stay

Wonderful stay. Husband and I had a date night out, property is in a great location. We were greeted at check in by Kelvin, he was so friendly and answered any questions we had. Our room had a spectacular view. Everything in the room was spotless and perfect
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Review

The bed was very uncomfortable. Also, it was weird only having a comforter, and no sheets. Otherwise, all good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alison

Stayed 3 nights in Jan 2025

4/10 Poor

Claudia

Travelled with group
Disliked: Property conditions & facilities, room comfort

very poor

Room was dark. Lights in room did not work. Power outlets did not work. Maintenance came and looked at the issue but did nothing.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to Broadway Staff was amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean for the price and location
Stayed 2 nights in Jan 2025

10/10 Excellent

JEFFERY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to downtown without the traffic and noise
Stayed 2 nights in Jan 2025