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Comfort Inn Franklin Highway 96

2.5 star property

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Photo gallery for Comfort Inn Franklin Highway 96

Room, 1 King Bed, Accessible, Non Smoking
Free daily on-the-go breakfast
Lobby
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
4202 Franklin Commons Court, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪4 min drive‬
  • The Factory
    ‪6 min drive‬
  • Carnton Plantation
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Franklin Highway 96

Hotel in Franklin with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Comfort Inn Franklin Highway 96, you're just a quick walk from SOAR Adventure Tower. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 4-minute walk from SOAR Adventure Tower and 10 minutes by foot from Saint Thomas Medical Partners
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Franklin Highway 96. Limited free parking is available on a first-come, first-served basis.

This Franklin hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30 per night
  • Weight limit: 50 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 253 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 214 out of 1001 reviews
Rating 4 - Poor. 146 out of 1001 reviews
Rating 2 - Terrible. 108 out of 1001 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Carla

Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Jagatdeep

Travelled with family
Liked: Room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service
Old, not very clean, television was antiquated, the door to the rooms were steel painted gray, kind of like a jail, they put us in a room with the people above us kept us up most of the night, and next to the mechanical room - opening and closing doors most of the night. The worst comfort inn we have ever stayed at.
Stayed 1 night in Mar 2025

6/10 Okay

Trent, Maplewood

Stayed 1 night in Feb 2025

8/10 Good

Jackie

Travelled with pets, Travelled with partner
Liked: Cleanliness
Price was what made us choose this place. We were coming home from Florida and just needed a place to sleep. We were traveling with a small dog so I requested a first floor room weeks before our arrival. Our room was on the THIRD floor. The tub had a large rust ring around the drain. Beds were comfortable and halls were quiet. Breakfast was below average. Would stay again if just for a place to sleep.
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Good service
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Ethel, South bend

Travelled with family
Disliked: Amenities
Toilet tank fill & empty recycled about every 3 minutes. Couldnt sleep knowing it was going to gappen any second. In room coffee was beyond awful. Tasted nothing like coffee.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

The room was older but nice. The whirlpool was a nice asset. Took a bath in it but could not get the bubbles to work. Breakfast was plentiful and had great options.
Stayed 1 night in Feb 2025

6/10 Okay

Cindy

Travelled with partner
Liked: Staff & service
Was an ok stay. Not much in yhe way of dining withun walking distance.
Stayed 1 night in Feb 2025

6/10 Okay

caitlin

Travelled with partner
Liked: Staff & service
Place is average. Staff is nice. Clean but could use some updating. Bed was super uncomfortable. They don’t have a poop anymore. Which the photos show a gym under the “Pool” section so they didn’t say they had a poop directly but it’s a little deceiving.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Stayed 1 night in Feb 2025

6/10 Okay

Branden

Stayed 1 night in Feb 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Charlie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was run down , they didnt have towels for us and never in 4 day did a full service the room , didnt throw out the garbage or make the bed ...needless to say i wont be staying there again..
Stayed 4 nights in Jan 2025

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Clerk at check in told me my card was declined w times after we saw the approved on the screen. So we used another card ,went th
Stayed 1 night in Jan 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Tristan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mark, Knox

Travelled with partner
Great location
Stayed 1 night in Dec 2024

6/10 Okay

Arthur

Travelled with partner
Our room door would not shut on it's own. Had ro force it closed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Muna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
I really love the cleanliness and the quietness of the property
Stayed 1 night in Dec 2024

4/10 Poor

Joseph

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Wife in wheelchair requested handicapped room with walk in shower, was promised handicapped room but when checked in couldnt get room promised was a problem for wife
Stayed 1 night in Dec 2024

8/10 Good

Mario

Stayed 1 night in Nov 2024