Comfort Suites At Rivergate Mall

2.5 star property

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Photo gallery for Comfort Suites At Rivergate Mall

Lobby sitting area
Exterior
Indoor pool
Free daily continental breakfast
Suite, 1 King Bed with Roll-in Shower

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
621 Rivergate Pkwy, Goodlettsville, TN, 37072
  • Place, Rivergate Mall
    ‪14 min walk‬
  • Place, Grand Ole Opry
    ‪11 min drive‬
  • Place, Nissan Stadium
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪19 min drive‬

Room options

Suite, 1 King Bed and Sofa Bed

7.4 out of 10
Good
(15 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(27 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Roll-in Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Mobility Accessible, 1 King Bed and Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite 1 King Bed with 2 Person Whirlpool Tub

  • Sleeps 4
  • 1 King Bed

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About this property

Comfort Suites At Rivergate Mall

Hotel with free breakfast, near Rivergate Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Comfort Suites At Rivergate Mall offers 80 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Goodlettsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites At Rivergate Mall. During your stay, you'll be within walking distance of Rivergate Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Rivergate Mall and 7 minutes from Nashville National Cemetery
Comfort Suites At Rivergate Mall offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites At Rivergate Mall. Free self parking is available.

This Goodlettsville hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 50.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Rivergate
Comfort Suites Rivergate Mall
Comfort Suites Rivergate Mall Goodlettsville
Comfort Suites Rivergate Mall Hotel
Comfort Suites Rivergate Mall Hotel Goodlettsville
Comfort Suites At Rivergate Mall Hotel
Comfort Suites At Rivergate Mall Goodlettsville
Comfort Suites At Rivergate Mall Hotel Goodlettsville

Comfort Suites At Rivergate Mall Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 277 out of 839 reviews
Rating 8 - Good. 218 out of 839 reviews
Rating 6 - Okay. 151 out of 839 reviews
Rating 4 - Poor. 93 out of 839 reviews
Rating 2 - Terrible. 100 out of 839 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet hotel. Paul the manager is great! This is the nicest hotel I’ve stayed at in a long time. The house keepers are also fantastic they get you what you need with a smile on their face. They don’t beat on your door and bother you
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very quiet, the manager Paul is absolutely fantastic. This is the cleanest hotel I’ve ever stayed at.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This once again is a nice quiet place to stay. The staff is amazing. The room is clean and quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel is amazing!! I can’t say a negative word about the hotel the rooms are amazing it is very quiet the rooms are clean. They also have a great breakfast. Recommend this hotel to everyone.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

The breakfast was not edible even to grab a snack, it was un sanitary, the room had what looked like bodily fluids on the bed frame, the shower was moldy and rusty, the room was gross.
Stayed 1 night in Sep 2025

10/10 Excellent

Shanika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to Stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Christopher, West Memphis

Stayed 2 nights in Aug 2025

10/10 Excellent

Alma

Liked: Room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

chelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly.
Stayed 2 nights in Aug 2025

2/10 Terrible

Luke

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just don't bother!

The pictures online do not match this hotel. The lobby has a musky smell and when we got to the room the couch had chip crumbs on it and the bed had stains and mold on the mattress. The smell was horrible. The front desk clerk didn't even offer a different room but said I was the 3rd person today to say that. He was friendly the only plus about this hotel. Save yourself and look elsewhere to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Stayed 2 nights in Aug 2025

6/10 Okay

Jacqueline

Travelled with family
Beds were very small, sofa bed was terribly uncomfortable. The gap all the way around the door let in a ton of light and noise from the hallway. Breakfast was decent and pool was nice.
Stayed 2 nights in Aug 2025

6/10 Okay

Susan

Travelled with family

Ok Stay

The food was fine. The hotel could have been cleaner.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Imelda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty and had a smell like it was wet inside.
Stayed 2 nights in Jul 2025

4/10 Poor

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I'm 5'2" and the bed was high and very hard for me to get onto. Than the fire alarm went off several times. Not a great stay.
Stayed 1 night in Jul 2025

4/10 Poor

Timothy

Travelled with family
Disliked: Staff & service
Good price tho
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Darryl

Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jul 2025

2/10 Terrible

jennifer

Stayed 1 night in Jun 2025

6/10 Okay

Kimberly

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I like the staff and the hotel overall is nice. My room smelled really bad. It no matter what i sprayed or did. It still smelled bad. The breakfast was terrible and cold.
Stayed 1 night in Jul 2025