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Comfort Suites At Rivergate Mall

2.5 star property

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Photo gallery for Comfort Suites At Rivergate Mall

Lobby sitting area
Suite 1 King Bed with 2 Person Whirlpool Tub
Lobby sitting area
Indoor pool
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
621 Rivergate Pkwy, Goodlettsville, TN, 37072
  • Rivergate Mall
    ‪17 min walk‬
  • Nissan Stadium
    ‪13 min drive‬
  • Grand Ole Opry
    ‪16 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Roll-in Shower

Suite, 1 King Bed with Roll-in Shower

Suite, 1 King Bed with Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed and Sofa Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Mobility Accessible, 1 King Bed and Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite 1 King Bed with 2 Person Whirlpool Tub

Suite 1 King Bed with 2 Person Whirlpool Tub

Suite 1 King Bed with 2 Person Whirlpool Tub

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Goodlettsville, TN

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1003)
The price is €89
for 1 room
includes taxes & fees
13 May - 14 May
Country Inn & Suites by Radisson, Goodlettsville, TN

About this property

Comfort Suites At Rivergate Mall

Hotel with free breakfast, near Rivergate Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Comfort Suites At Rivergate Mall offers 80 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Goodlettsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites At Rivergate Mall. During your stay, you'll be within walking distance of Rivergate Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Rivergate Mall and 7 minutes from Nashville National Cemetery
Comfort Suites At Rivergate Mall offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites At Rivergate Mall. Free self parking is available.

This Goodlettsville hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 50.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Rivergate
Comfort Suites Rivergate Mall
Comfort Suites Rivergate Mall Goodlettsville
Comfort Suites Rivergate Mall Hotel
Comfort Suites Rivergate Mall Hotel Goodlettsville
Comfort Suites At Rivergate Mall Hotel
Comfort Suites At Rivergate Mall Goodlettsville
Comfort Suites At Rivergate Mall Hotel Goodlettsville

Comfort Suites At Rivergate Mall Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 241 out of 745 reviews
Rating 8 - Good. 209 out of 745 reviews
Rating 6 - Okay. 132 out of 745 reviews
Rating 4 - Poor. 80 out of 745 reviews
Rating 2 - Terrible. 83 out of 745 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Maliyah

Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Charma

Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience staying at this Hotel. The only downside is the pool shut down at dark (5:30-6) other than that it is a nice place to stay
Stayed 4 nights in Dec 2024

6/10 Okay

Kayla

Travelled with family

Pool closed

We booked this hotel for our kids to be able to swim in the indoor pool during our stay. Upon arriving we were told that the pool light was out and the pool closes at sun down. Would have booked a different hotel if we knew the kids couldn’t swim passed 5 pm.
Stayed 4 nights in Dec 2024

4/10 Poor

Jesse

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should have went some where else. Room was dirty.

Waste of money. Room was dirty, the arm rest on the couch looked like someone smeared lotion ( or something else) all over. For threr days there was never any house keeping done for my room. Breakfast was posted 630 am to 9 or 930 am, but at 645 am i go to the kitchen and lights are off. Asked the desk clerk and she said they were running late. And told me to come back in 15 mins. I told her I had to be at work by 7 and was hoping for a quick breakfast. She said she was sorry. All weekend it was the same way. Resevered a room there just for the continental breakfast and because the hotel was 10 mins from where I needed to be for work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Dec 2024

6/10 Okay

jason

Stayed 1 night in Dec 2024

2/10 Terrible

Champagne, Athens

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area seemed a little sketchy. Upon checkin, the staff was rude and the room was filthy. It was supposed to be a non smoking facility, but the smell of cigarettes was very strong. I could not stay in the room because of it. Check in was at 3pm and I left the hotel at 4pm. I have requested a refund from Expedia because this was unacceptable.
Stayed 1 night in Dec 2024

10/10 Excellent

Dontavious

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher, West Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, plan on using them again
Stayed 2 nights in Nov 2024

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty!
Stayed 1 night in Nov 2024

8/10 Good

Natasha

Stayed 3 nights in Oct 2024

6/10 Okay

Jonathan

Travelled with group
Stayed 2 nights in Nov 2024

2/10 Terrible

Bryan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There were two roaches crawling on our wall on our room.
Stayed 2 nights in Nov 2024

8/10 Good

Sebastion

Stayed 1 night in Sep 2024

8/10 Good

ADY FRITE

Stayed 7 nights in Sep 2024

10/10 Excellent

Jesse

Liked: Property conditions & facilities
Was great
Stayed 2 nights in Sep 2024

8/10 Good

Shawn

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Tom

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting property. We found blood on the floor, stains in the bed, holes in the sheets, mold in the bathroom. When we complained we were told to contact Orbitz. Orbitz filed a claim for refund which was denied because we “didn’t tell hotel” which was a blatant lie. DO NOT STAY HERE!
Stayed 1 night in Aug 2024

6/10 Okay

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Ahian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yea
Stayed 2 nights in Jul 2024

2/10 Terrible

Chester

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024