8/10 Good
Dan R.
23 Apr 2025
Liked: Cleanliness
A great affordable place to stay, minus ONE big flaw.
Booked this place a couple of months in advance. I loved the location and proximity to Opryland and it wasn’t terribly far from downtown. During the booking process and before my stay I had many questions/concerns that were assessed very promptly and to my satisfaction. Upon arriving, there was notable construction but overall the property was well maintained and looked like a nicely kept apartment complex. Both outdoor pools and hot tubs were out of service but the indoor pool was functioning so not a huge deal. The room was dated but clean and offered everything we needed and was nice and spacious. Here is my main complaint: after checking in you are directed to visit a club representative who is there to get you to book a presentation time so they can sell you their vacation club membership. The rep I dealt with was incredibly pushy and by the end was just plain rude to me. After offering a handful of discounts or complimentary services to be used during my trip I politely explained I was not interested as my trip was already fully planned. He was persistent and insisting that I book a presentation slot for the next morning although I had told him we had plans. After further declining I finally joked that it wasn’t going to happen because I wasn’t going to buy anything to which he sternly replied “yeah. I know you’re not.” Taken aback I then asked if I was then okay to leave. He snapped back with “yeah. Go!” This incident very much turned me off.
Dan R.
Stayed 5 nights in Apr 2025