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Aparthotel

CozySuites Music Row

3.0 star property

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Photo gallery for CozySuites Music Row

Apartment, 1 Bedroom (511) | Bathroom
Apartment, 1 Bedroom (511) | Private kitchen
Exterior
43-inch Smart TV with digital channels, TV, Netflix
43-inch Smart TV with digital channels, TV, Netflix

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View in a map
1016 18th Ave S, Nashville, TN, 37212
  • Place, Vanderbilt University
    ‪2 min walk‬
  • Place, RCA Studio B
    ‪6 min walk‬
  • Place, Vanderbilt University Medical Center
    ‪8 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (211)

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom (211)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (210)

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 2 Bedrooms (210)

  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Large Single Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (207)

43-inch Smart TV with digital channels, TV, Netflix

Studio, 1 Queen Bed with Sofa bed (207)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom (311)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (311)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom (411)

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom (411)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom (511)

Apartment, 1 Bedroom (511) | Bathroom

Apartment, 1 Bedroom (511)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom (206)

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom (206)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom (315)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (315)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom (415)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (415)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom (515)

Apartment, 1 Bedroom (515)

Apartment, 1 Bedroom (515)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (310)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (310)

  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (410)

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 2 Bedrooms (410)

  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (510)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (510)

  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Large Single Sofa Bed

View all photos for Studio, Multiple Beds (307)

Studio, Multiple Beds (307) | Living area

Studio, Multiple Beds (307)

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Studio, Multiple Beds (407)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Studio, Multiple Beds (407)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Studio, Multiple Beds (507)

Studio, Multiple Beds (507) | Living area

Studio, Multiple Beds (507)

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (208)

43-inch Smart TV with digital channels, TV, Netflix

Studio, 1 Queen Bed with Sofa bed (208)

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Studio, Multiple Beds (308)

43-inch Smart TV with digital channels, TV, Netflix

Studio, Multiple Beds (308)

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Studio, Multiple Beds (408)

43-inch Smart TV with digital channels, TV, Netflix

Studio, Multiple Beds (408)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (508)

43-inch Smart TV with digital channels, TV, Netflix

Studio, 1 Queen Bed with Sofa bed (508)

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

43-inch Smart TV with digital channels, TV, Netflix

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

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About this property

CozySuites Music Row

Aparthotel with free parking, 4-minute walk to Vanderbilt University
A garden and free self parking are available at this smoke-free aparthotel. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a dishwasher and a dining table, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
CozySuites Music Row offers 20 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 43-inch Smart televisions come with digital channels and Netflix.

During your stay at CozySuites Music Row, you're just a quick walk from Vanderbilt University. Features include free self parking. This comfortable aparthotel has 20 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV, and Netflix
  • Free WiFi
  • Free self parking
  • Just a 4-minute walk from Vanderbilt University and 13 minutes by foot from Belmont University
  • Pets welcome for a fee
CozySuites Music Row offers its guests a garden. The front desk is open around the clock. Free self parking is available.

This 3-star Nashville aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 43-inch Smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Firepit
  • Garden
  • Outdoor furniture

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: USD 300 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 22

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: USD 300 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 300 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Property Registration Number 82-1406556
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

CozySuites Music Row Nashville
CozySuites Music Row Aparthotel
CozySuites Music Row Aparthotel Nashville

CozySuites Music Row Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 83 reviews
Rating 8 - Good. 10 out of 83 reviews
Rating 6 - Okay. 12 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 10 out of 83 reviews

8.6/10

Cleanliness

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Debbie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
parking unsafe as per guests car broken jnto.
Stayed 3 nights in Oct 2025

2/10 Terrible

W J

Disliked: Cleanliness, room comfort
Worst ever
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, room comfort

Great stay!!!

Great location!!! Close to everything!!! Very comfy bed! Well stocked!
Stayed 2 nights in Sep 2025

6/10 Okay

Glo, Clearwater Beach

Disliked: Property conditions & facilities
property is run down since I stayed there last year
Stayed 7 nights in Jul 2025

2/10 Terrible

Kenneth

Stayed 3 nights in Jun 2025

6/10 Okay

Kanisha

Travelled with group
Disliked: Amenities
Enjoyed how secure and safe it was
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Liked: Cleanliness, room comfort
The location was great. But... First, they had problems checking me in. Had to wait about two hours afterb check in time to get in. Then it seems it was my job to put the pots , pans and dishes away. The worst part was the bedbug bites. Probably best to pass.
Stayed 5 nights in Jun 2025

10/10 Excellent

Carmela

Travelled with group
Liked: Cleanliness, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

David

Stayed 5 nights in Mar 2025

6/10 Okay

Alan

Disliked: Cleanliness, amenities
The property is conveniently located and attractive enough BUT the day of travel required tons of interactions. It was not easy. The place had roaches, hair on the “clean” towels and only one coffee kuriq for three nights. We told them about the situation and they wanted photographs which we took time to send. They offered to come change the towel. It was all pretty frustrating. I own a rental and understand the challenges but some coffee left at our door could have smoothed a lot of the yuck factor.
Stayed 3 nights in May 2025

10/10 Excellent

Sophie

Stayed 5 nights in May 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
Quiet area. Safe. Great parking! Facility very quick to reply to concern about bugs.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Dahlia

Business traveller
Liked: Cleanliness, amenities
CozySuites provided nice sized rooms and equipment. Loved the coffee, Laundry detergent, and in room washer/ dryer. The folks who manage this property are not local which made delayed assistance at check in when I was having trouble with the app.
Stayed 2 nights in Apr 2025

8/10 Good

Michele

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, room comfort

Fantastic

Fantastic stay! Highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

tamera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you so much for having me
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort

Don’t do it

The place was dirty, stuffing was coming out of the couch, and one bathroom had NO toilet seat. Because this property is managed by an offsite entity, there was no maintenance or housekeeping available when we checked in around 4:45 PM on a weekday. They told us the room couldn’t be cleaned until the next day, and we couldn’t stay there with the unit in the condition it was. We had to find another place to stay. I’m angry that I had to spend the first couple hours of my short vacation fighting by text with whoever is managing this place. They absolutely refused to refund our money, even when we told them that we were rotating the property an hour after we checked it. I told them that we were five friends who only get together every few years and had all flown from different parts of the country to be together. They offered us single rooms to replace the dilapidated two bedroom that we reserved, but we did not want to be in separate rooms. That was not what we signed up for. Not to mention, we didn’t have much faith that any other unit would be any cleaner.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

Great stay overall!

Great stay overall! Was perfect for us! Thanks for hosting us!
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Will recommend to friends and family!

Will definitely recommend my friends and family staying at Cozy Suites. Location is great as well and with free parking, kitchen (with dishwasher), and living room and laundry, it’s great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, room comfort
Stayed 14 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
My stay was wonderful it was one of the best that I ever had beautiful nice cozy clean and yes I will refer this property and yes I will Reserve again in the near future it was amazing and thank you all so kindly for your nice hospitality
Stayed 2 nights in Feb 2025

2/10 Terrible

Elizabeth

Travelled with group

Would not recommend booking here.

Booked this location on Dec 6th. They immediately charged my credit card. Somewhere during the holiday season they sent me a message to sign their agreement in order to confirm my reservation. I was busy with the holidays and didn’t sit down to read the agreement until January 7th. I did not agree with the rules that were not disclosed on the hotels.com website when I booked so I sent a message asking to cancel. I didn’t receive any response. Over the next two weeks I sent several messages with no response. When I finally called to ask to cancel was told that it was too late to cancel or receive a refund. I asked what would happen if I did not sign the house rules and received no response. On the day of my check in, received a text asking for a photo of my drivers license and a photo at 2:45 pm for a 4pm check in. I still hadn’t signed the house rules and I was uncomfortable sending my ID on this texted website but I did it. I didn’t hear back with how to get into the room until well after 6:30 pm. By then I had already booked a different hotel because I didn’t know if they were going to let me stay without that signature. CozySuites and Hotels.com have both refused to refund my money. I bought the travel protection which is also a joke and doesn’t cover this situation. I would say buyer beware for this location, the travel protection and hotels.com in general.
Stayed 4 nights in Jan 2025