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Hilton Franklin Cool Springs

4.0 star property

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Photo gallery for Hilton Franklin Cool Springs

Lobby
Daily full breakfast for a fee
Lobby
Breakfast and dinner served, American cuisine
Business centre

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

View in a map
601 Corporate Centre Drive, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, The Factory
    ‪7 min drive‬
  • Place, Franklin Theatre
    ‪9 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed

9.6 out of 10
Exceptional
(57 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(28 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Executive Level

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Corner (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

ADA Accessible, Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Suite, 1 Bedroom, Accessible (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

ADA Accessible, Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

ADA Accessible, Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

ADA Accessible, Suite, 1 Bedroom, Accessible (Hearing)

  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Accessible, Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

ADA Accessible, Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

ADA Accessible Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

ADA Accessible Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Bathtub)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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4.8 out of 5, Exceptional, 1,647 reviews
The price is €121
includes taxes & fees
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About this property

Hilton Franklin Cool Springs

Suburban hotel with area shuttle service and a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Hilton Franklin Cool Springs offers 244 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Franklin hotel provides wired and wireless Internet access (WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hilton Franklin Cool Springs. During your stay, you'll be within walking distance of CoolSprings Galleria. You'll find features like free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at HARTH
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from CoolSprings Galleria and 14 minutes from Nashville Zoo
  • Free local-area shuttle service
Hilton Franklin Cool Springs offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. The business-friendly Hilton Franklin Cool Springs also features a terrace, a fireplace in the lobby, and dry cleaning/laundry services. A free area shuttle within 5 miles is available. Parking is available for a fee.

This 4-star Franklin hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.
HARTH - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 10 to 17 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HARTH

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to April 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 17.00 for adults, and USD 8.00 to 12.00 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 12.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open April 01 and close October 01.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Franklin Cool Springs Hotel
Hilton Cool Springs Hotel
Hilton Cool Springs
Hilton Franklin/Cool Springs TN
Hilton Franklin Cool Springs Hotel
Hilton Franklin Cool Springs Franklin
Hilton Franklin Cool Springs Hotel Franklin

Hilton Franklin Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1002 reviews
Rating 8 - Good. 147 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like is I got the wrong sandwich when I ordered room service. I wasn't upset, just a little disappointed. Everything else was exceptional.
Stayed 1 night in Aug 2025

10/10 Excellent

Darrell

Stayed 1 night in Aug 2025

10/10 Excellent

Darrell

Stayed 2 nights in Jul 2025

10/10 Excellent

Damon, Ocala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the best Hilton I have stayed in over 10 years. The hotel is managed to perfection. While the facility is exceptional, the team made all the difference. The Doorman Ted goes out of his way to be helpful and informative. Donna at the front desk was helpful and very accommodating (great room). Charlie at the bar and restaurant knew what I wanted and made it happen without having to ask. Felt like home away from home.
Stayed 1 night in Jul 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight concert stay

Hotel is beautiful. We got to the hotel about 3 hours before check in and they still let us check in. Staff was very nice. Room was really clean. My husband noticed the pillows were standard size not tiny like some hotels. Would definitely stay again
Stayed 1 night in Aug 2025

6/10 Okay

Makiya

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The beds were so comfortable and the breakfast buffet was delicious with lots of options. Staff were very friendly and the location was great. I would highly recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay we’ve ever had to visit family near Franklin. Will definitely come back for our next visit
Stayed 2 nights in Jul 2025

10/10 Excellent

Caymen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. Staff was friendly and willing to assist.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in this area. Clean and comfortable.

Nice, clean and cozy. Check in was smooth and staff was very helpful!
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Check-in was great, the bubbly blonde (forgot her name) was so sweet and explained everything available. The overall facility was clean and all staff were great. The executive lounge was nice and relaxing on the 8th floor. We stayed in a suite with the balcony on the 6th floor, room was super spacious with a great view. Could’ve been a touch cleaner but I am a clean freak. Overall, well worth the money!
Stayed 2 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service

The service was great and accommodating. We booked a queen bed but our kids couldn’t make the trip. I asked at the desk if we could switch to a king bed instead. They switched us rooms no problem at all.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Good location safe
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice to stay at. Updated and very clean.
Stayed 1 night in Jun 2025

6/10 Okay

Negin

Travelled with family, Business traveller
Liked: Property conditions & facilities
good location. beautiful lobby. room was outdated and sheets were worn down and old. mattress had loose mattress cover which moved and had to be adjusted.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bed and pillows
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Amenities
Great
Stayed 3 nights in Jun 2025

10/10 Excellent

Samuel

Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 1 night in Jun 2025

8/10 Good

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, convenient location. We love the Franklin & Brentwood area. Our room was a suite with a balcony. We ended up dusting the rails on the balcony as they had so many spiderwebs. The suite had beautiful windows around; however they were so dirty. That would be my biggest suggestion for the management of this hotel. Other than that, nice stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, amenities
Friendly check in!!!
Stayed 1 night in Jun 2025