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Hilton Garden Inn Nashville/Franklin Cool Springs

3.0 star property

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Photo gallery for Hilton Garden Inn Nashville/Franklin Cool Springs

A spacious lobby with a central seating area, a bar, and a dining area.
A modern room with two grey chairs, a small table, and a potted plant.
A modern hotel room with a large bed, a corner bathtub, and two framed artworks on the wall.
An outdoor patio area with stone flooring, a fire pit, and outdoor seating.
A spacious living area with a sectional sofa, a fireplace, and a reception desk.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9150 Carothers Pkwy, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪18 min walk‬
  • Place, Broadway
    ‪18 min drive‬
  • Place, Nissan Stadium
    ‪19 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with curtains.

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Bathtub (Hearing)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, Accessible, Bathtub (Hearing)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Mobility/Hearing Accessible w/Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

2 Queen Mobility/Hearing Accessible w/Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, desk, chair, TV, and a bathroom with a bathtub.

Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

A modern hotel room with a wooden floor, a ceiling fan, a sofa, a desk, a chair, and a green ottoman.

Junior Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hilton Garden Inn Nashville/Franklin Cool Springs

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Nashville/Franklin Cool Springs offers 131 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Nashville/Franklin Cool Springs. During your stay, you'll be within walking distance of CoolSprings Galleria. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Seasons Local Fare
  • Full breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from CoolSprings Galleria and a few minutes from Crockett Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Nashville/Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 2700 square feet (251 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Nashville/Franklin Cool Springs. Parking is available for a fee.

This 3-star Franklin hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Seasons Local Fare - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Seasons Local Fare

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (2,700 square foot of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13.95 for adults and USD 6.95 for children
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cool Springs
Hilton Garden Inn Nashville/Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel
Hilton Garden Inn Nashville/Franklin Cool Springs Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel Franklin

Hilton Garden Inn Nashville/Franklin Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Latravion

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year. Clean rooms and the staff is friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Staff & service
Great breakfast ( hot), great area!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wallace

Liked: Cleanliness, amenities, property conditions & facilities
Great location , excellent breakfast , very good service. Will stay here again!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, nice and clean room. Was a little caught off guard that we had to pay for breakfast.
Stayed 2 nights in May 2026
Verified review

8/10 Good

My-Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean. Breakfast has a variety of options as well as made to order choices.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful open clean lobby! We were welcomed with live music and the lobby smelled amazing and fresh!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, great location and plenty of parking
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop on my way North! Great room, Excellent food & bar service, breakfast was amazing too. Real eggs not powdered and many choices. I will definitely stay here again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome facility
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Nice place, good location, nice room + friendly staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Chandra

Liked: Staff & service, amenities
Everything was good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
This stay was amazing! Would definitely recommend.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Clean quiet room. Great breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel .. enjoyed
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

James

Na
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
The mattresses were a little too firm for us
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not an entirely safe place to visit
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Mary

Room was clean and nice. Staff was courteous and did a great job but the hotel seemed to be understaffed a
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Staff was great, Great Breakfast, Bar Area and Outside Fire Pit were awesome
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Robbie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly help. Bartender was great. Only issue is paying to park.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very helpful staff!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great!
Stayed 2 nights in Jun 2025