Home2Suites by Hilton Nashville Franklin Cool Springs

3.0 star property

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Photo gallery for Home2Suites by Hilton Nashville Franklin Cool Springs

Indoor pool
Restaurant
Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
107 International Drive, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪14 min walk‬
  • Place, Iasis Health Care
    ‪3 min drive‬
  • Place, Bridgestone Arena
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 Queen Bed, Accessible, Non Smoking (Roll in shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 Bedroom, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Home2Suites by Hilton Nashville Franklin Cool Springs

Hotel with an indoor pool, near CoolSprings Galleria
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Home2Suites by Hilton Nashville Franklin Cool Springs offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Home2Suites by Hilton Nashville Franklin Cool Springs. During your stay, you'll be within walking distance of CoolSprings Galleria. Features include free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from CoolSprings Galleria and 6 minutes from Crockett Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Home2Suites by Hilton Nashville Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Home2Suites by Hilton Nashville Franklin Cool Springs. For a fee, parking is available.

This 3-star Franklin hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2Suites Hilton Nashville Franklin Cool Springs Hotel
Home2Suites Hilton Cool Springs Hotel
Home2Suites Hilton Nashville Franklin Cool Springs
Home2Suites Hilton Cool Springs
Home2Suites Hilton Nashville Franklin Cool Springs Hotel
Home2Suites Hilton Cool Springs Hotel
Home2Suites Hilton Nashville Franklin Cool Springs
Home2Suites Hilton Nashville Franklin Cool Springs Hotel
Home2Suites Hilton Cool Springs Hotel
Hotel Home2Suites by Hilton Nashville Franklin Cool Springs
Home2Suites by Hilton Nashville Franklin Cool Springs Franklin
Home2Suites Hilton Cool Springs
Hotel Home2Suites by Hilton Nashville Franklin Cool Springs
Home2Suites by Hilton Nashville Franklin Cool Springs Franklin
Home2Suites Hilton Nashville Franklin Cool Springs
Home2Suites by Hilton Nashville Franklin Cool Springs Hotel
Home2Suites by Hilton Nashville Franklin Cool Springs Franklin

Home2Suites by Hilton Nashville Franklin Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 815 reviews
Rating 8 - Good. 164 out of 815 reviews
Rating 6 - Okay. 58 out of 815 reviews
Rating 4 - Poor. 36 out of 815 reviews
Rating 2 - Terrible. 27 out of 815 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory, Edgerton

Stayed 1 night in Nov 2025

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, nice breakfast, and friendly front desk staff. But during our 6-day stay, we never received House keeping service, despite asking the front desk on the 3rd day and again on the 4th day.
Stayed 6 nights in Oct 2025

4/10 Poor

jen

Stayed 3 nights in Oct 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
The tub in room 414 has mold growing on the caulk. Everything else was super!
Stayed 1 night in Oct 2025

10/10 Excellent

Martin, Highlands Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Tesla charging is a great option, just not enough of them.
Stayed 1 night in Oct 2025

10/10 Excellent

Yeimi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Staff was the best part of our stay. Breakfast was great William was very attentive n polite. He was very helpful Everything was clean in the breakfast area. Great experience
Stayed 2 nights in Oct 2025

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

8/10 Good

Emily

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well-maintained property. Our room was very clean and well-suited for a family and our pet. The breakfast was AMAZING every day. The service was great with one exception. GREAT: Upon checkin, they gave us waters due to being HH members. However, on Sat evening, someone else was at the front desk. I told them that there was an issue with one of the channels on the TV (it wasn't working), and that we were staying in the room to watch that channel for a football game. She was friendly but said she had no idea and stared blankly. I asked if there was anyone else I could speak to, and she said her manager who had stepped out for a few minutes. I left her my contact info. She told me the manager would call to assist; the manager never called. The water dispenser station was extremely messy that evening, too, so I don't know if maybe they were shortstaffed. Regardless, we would stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aiden

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

kezi

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great breakfast
Stayed 1 night in Oct 2025

8/10 Good

rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and the room was nice!
Stayed 1 night in Oct 2025

8/10 Good

Toyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and supportive.
Stayed 2 nights in Oct 2025

4/10 Poor

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Gretchen

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Tarina

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephenie

Stayed 2 nights in Oct 2025

10/10 Excellent

Goddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, staff was great and very accommodating! Room was very clean and well maintained.
Stayed 1 night in Oct 2025

8/10 Good

Jeffrey

Stayed 6 nights in Sep 2025

6/10 Okay

Autumn

Disliked: Cleanliness, property conditions & facilities, room comfort
We don’t get away often just my husband and myself so we were excited about a night away. But, we were met by construction that we were unaware of at time of reservation. Then our room had black mold and no blankets on the bed. I did make Nicole aware at the time of checkout. She said we would be followed up with by management.
Black mold in room
The only “blanket” on the bed which I believe was for a queen bed, but we had a king bed.
Stayed 1 night in Oct 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet area, but limited choices for shopping/dining within walking distance. The room was clean, but housekeeping (every other day) never materialized. Also, the sounds of renovations being done next door to our room caused the latter days of our stay to be most uncomfortable. The desk clerk, however, was friendly, professional and most helpful. He was the bright spot !
Stayed 4 nights in Sep 2025

10/10 Excellent

Terry

Business traveller
Liked: Property conditions & facilities
No comments
Stayed 2 nights in Sep 2025

6/10 Okay

Pennye

Staff was friendly but the hotel needs some updating. We stayed in a king room with a sofa bed. The sofa mattress was grossly stained and had crumbs all over it. A jellybean was stuck to the bottom. (They did replace it the second night so we could use it). The indoor pool had no heater and was very cold, the ice maker on our floor was broken, the ice bucket was cracked, the faucet in the kitchen sink was loose and had to be held to use. Breakfast was ok with sandwiches and waffles. Probably would not stay here again. The area is nice and close to everything- shopping and restaurants
Stayed 3 nights in Sep 2025