See all properties

Hyatt House Nashville/Franklin/Cool Springs

Property class: 2.5

Choose dates to view prices

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

A modern living room with a sofa, chairs, a coffee table, and a large painting.
A bar area with multiple seating options, a bar counter, and a television screen.
A multi-story hotel with a modern design, featuring a prominent 'Hyatt House' sign and an American flag.
A kitchen with wooden cabinets, a glass shelf with decorative vases, and various kitchenware on the counter.
A modern hotel lobby with a reception desk, bar area, and seating.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3501 Mallory Lane, Franklin, TN, 37067
  • Place, Aspen Grove Park
    ‪14 min walk‬
  • Place, CoolSprings Galleria
    ‪2 min drive‬
  • Place, Broadway
    ‪20 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Shower)

A bathroom with a shower, grab bars, a toilet, and a towel rack.

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

A modern bathroom with a bathtub, a shower, a sink, and a mirror.

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a computer, a sofa, and a window with blinds.

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a nightstand with a phone, a window with blinds, and a wall art piece.

Room, 1 King Bed

9.4 out of 10
Exceptional
(87 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a computer, a sofa, and a window with blinds.

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(35 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, Multiple Beds

A hotel room with two beds, a flat-screen TV, a desk, and abstract wall art.

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(97 reviews)
  • 52 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a window.

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(6 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a computer, a sofa, and a window with blinds.

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern hotel room with a sectional sofa, a flat-screen TV, a side table with a lamp, and large windows with a view.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(17 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Candlewood Suites Nashville - Franklin by IHG
Franklin
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 674 reviews
The price is €97
includes taxes & fees
13 Sept - 14 Sept
Candlewood Suites Nashville - Franklin by IHG

About this property

Hyatt House Nashville/Franklin/Cool Springs

An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Hyatt House Nashville/Franklin/Cool Springs offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with cable channels.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the free breakfast at Hyatt House Nashville/Franklin/Cool Springs. During your stay, you'll be within walking distance of CoolSprings Galleria. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 4-minute drive from CoolSprings Galleria and a few minutes from Aspen Grove Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center, a meeting room, and coworking spaces. An indoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hyatt House Nashville/Franklin/Cool Springs. Free self parking is available.

This Art Deco Franklin hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 8:30 AM.
Hyatt House Nashville/Franklin/Cool Springs has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1002 reviews
Rating 8 - Good. 129 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and I will visit and stay at this hotel again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Amy Reagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful, rooms were spacious clean and well appointed. Enjoyed my stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast was great. Room was wonderful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay when in town.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent room and breakfast, great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel with comfortable rooms and a great breakfast!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Would definitely stay there again. In fact we will seek out Hyatt House for future reservations
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet rooms friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room was clean, pool was wonderful, and the lots of variety at breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Chnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and very clean!! Loved it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & accessible. Great breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location. Everyone was friendly and the facilities were clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness
Huge room. Beautiful. Wonderful breakfast. Nice staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Deron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Dafnes

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, staff was friendly and caring, excellent cleanliness, quiet room for sleeping but quality of the mattress was awful and uncomfortable, also the shower head is old fashioned .
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, location, and amenities! The only downside was the internet connection. We had to use our hotspots. We would definitely stay here again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room perfect for a family of 5! Beds/pillows were comfy! Breakfast was pleasing to everyone.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well maintained. Margarita did a great job for our stay.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Staff was great and the room was very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Polite staff, spacious room, yummy breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben is such an asset to this hotel! We have stayed multiple times and look forward to his kindness and professionalism each time!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at the site. Only issue was elevator broke down at the start of a three day holiday weekend. Bad timing, but not necessarily the fault of the hotel. Sometimes these things happen. Staff did their best to minimize the imposition. I will definitely recommend this place to others..
Stayed 8 nights in May 2026
Verified review

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities
The rooms were clean, staff was friendly
Stayed 1 night in Dec 2025