Crowne Plaza Nashville Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Nashville Airport by IHG

Exterior
Exterior
Standard Room, 2 Queen Beds
Desk, laptop workspace, blackout curtains, iron/ironing board
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
412 Royal Pkwy, Nashville, TN, 37214
  • Place, Bradlake Medical Center
    ‪4 min drive‬
  • Place, Grand Ole Opry
    ‪7 min drive‬
  • Place, Broadway
    ‪9 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Nashville Airport by IHG

Hotel in Nashville with airport shuttle service and a 24-hour fitness center
Along with a restaurant, this hotel has a 24-hour fitness center and self parking. An airport shuttle is free. Additionally, conference space and a 24-hour front desk are onsite. Housekeeping is available on request.
Crowne Plaza Nashville Airport by IHG offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch Smart televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Nashville Airport by IHG. During your stay, you'll be close to Grand Ole Opry. A free roundtrip airport shuttle, a restaurant, and a 24-hour gym are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Amenities include 2 meeting rooms, conference space, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Grand Ole Opry and 9 minutes from Nissan Stadium
  • Free airport shuttle service
There's a restaurant on site. Event space at this hotel measures 3800 square feet (353 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). The business-friendly Crowne Plaza Nashville Airport by IHG also features a 24-hour fitness center and an elevator. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Nashville hotel.

Layover Lounge - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight on request
  • Secured, uncovered parking on site (USD 8 per day)
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • Layover Lounge

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 8.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Crowne Plaza Nashville Airport by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Crowne Plaza Nashville Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 95 out of 188 reviews
Rating 8 - Good. 31 out of 188 reviews
Rating 6 - Okay. 24 out of 188 reviews
Rating 4 - Poor. 11 out of 188 reviews
Rating 2 - Terrible. 27 out of 188 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

christina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Weird Al concert

The lady at the front desk when we got there at 3:30 was not in a great mood apparently they were running behind on getting the rooms ready by 3:00 p.m. for check-in we had four rooms she did manage to find us four on the same floor
Stayed 1 night in Sep 2025

10/10 Excellent

micaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The hotel was clean and modern. The area is great and safe.
Stayed 2 nights in Sep 2025

2/10 Terrible

JAMES

Stayed 1 night in Sep 2025

2/10 Terrible

JAMES

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancelled our room because they over booked….did not inform until we called to get shuttle to pick up at airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Korrin

Stayed 1 night in Sep 2025

2/10 Terrible

Rhonda

Disliked: Staff & service, property conditions & facilities
No response to emails and no shuttle provided for pick up from airport. Had to get a taxi from airport. Falsely advertised that they would provide one. May have chosen a closer hotel if known that was what hotel didn’t provide.
Stayed 1 night in Sep 2025

2/10 Terrible

daniel

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Worst Crown Plaza stay ever!! The door to our room, had to be pulled closed to lock. The same with the bathroom door. The bed was not connected to the frame and i couldn't sleep on it. The next morning, a man wit no nametag checked us out. He didnt seem to know what he was doing. All he could do was write down my complaints. The GM of the hotel was jot there at 10am, when everyone is checking out??? Just the worst stay at a Crown Plaza property ever!!!!! Training and professionalism is no where to be seen here. If you want a restful, safe, night sleep, dont stay here!!
Stayed 1 night in Sep 2025

10/10 Excellent

Levar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very clean rooms and the entire staff was friendly and resourceful!!
Stayed 1 night in Sep 2025

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall very pleased

Beautiful hotel and because everything was so great I hate to sound like I’m picking. One thing that did bother me was the WIFI connection. In my 3 night stay I was only able to get a somewhat reliable connection on the last day. No matter, I would still stay there again
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Great place to stay! Super friendly staff and comfy beds. We are booking again in November
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Fluid checkin and friendly as well
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip Nashville

The Crowne Plaza was just 10 minutes from downtown Nashville with great ratings but 1/3 of the price. We were in town for a concert but did not want to spend $300 to $400 for 1 night. The Crowne Plaza was ideal for our stay in nashville
Stayed 1 night in Aug 2025

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were great. I was really tired so all I did was take a picture but when i entered the room a 1" long cockroach scurried to the corner of the room. I had enough time to get a nice picture and posting it on Facebook before he darted into the bathroom. I am an outdoorsy person and am used to bugs, and since I was so tired I didn't bother calling the desk because their solution would have been to just move me to another room, and if there are roaches in one room they are in all of them. Just saying if you can't stand bugs, I wouldn't make this place my first choice. I travel a lot so I just figured this was no worse than the room I got once with a bullet hole in the window.....as I get older I guess I just go with the flow....
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the desk when we checked in was SUPER!
Stayed 2 nights in Sep 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service
It was nice for the money
Stayed 4 nights in Sep 2025

10/10 Excellent

Lamanda

Liked: Cleanliness, amenities, property conditions & facilities
It was great. People are nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tommy

Travelled with group
Liked: Amenities
Super professional and friendly staff room clean and stocked with fresh towel and everything needed. Only draw back is noise from airplanes but once you adjust to it no problem. I’d absolutely stay again. Great price too!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great with friendly staff! Will stay again!!!
Stayed 1 night in Sep 2025

2/10 Terrible

Amy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place was terrible! The staff didn’t know anything. The room had no blinds, the toilet seemed like it would fall off, there was no remote for the tv. There were “no additional rooms available “ but we did not see one other customer.
Stayed 2 nights in Sep 2025

6/10 Okay

MICHELLE ROSA

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Definitely not a 4 star hotel at all! As soon as I arrived I called for shuttle service they informed me it woukd be 10 minutes. 1 hr later 4 calls no shuttle. Every other hotel shuttle came by numerous times except for the crown plaza. I was told 10 more minutes he is getting gas finally gave up took a uber so I don't miss my meeting I flew in to attend. Pulled up shuttle was sitting right in the front of the hotel. Check in was kind enough to check me in earlier due to the situation. Nice lobby but hotel rooms and hotel is a 3 star at best. Old furnished rooms and Nothing near this hotel as well. I got back to hotel sat at the bar to order a drink and food at 4:55pm they said he was changing and on his way down to the bar area . Waited 20 minutes Front desk kept advising all of us waiting he would be down soon . The bar was suppose to opens at 5pm. He was 20 minutes late had to wait another 10 minutes to open up and stock up. Asked for water I got tap water from the sink in the kitchen. Truly disappointed with this hotel. They are not well organized. Not a good experience at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Dulce Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extra friendly. The whole place was super clean, modern, room was spacious too. The A/C was noisy but didn’t bother us - more like white noise to us.
Stayed 1 night in Sep 2025

10/10 Excellent

Andevia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, the space is clean and smells great. Great staff.
Stayed 3 nights in Sep 2025

2/10 Terrible

Joan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Airport shuttle took 1.5 hrs to pick us up. No maid services. Restauranr limited hours. Irritating checkout. I had to call Expedia to get a wrong charge on my other credit card. Then it was reversed. Got a credit of one one for the inconveniences. DONT STAY HERE.
Stayed 3 nights in Sep 2025

6/10 Okay

Tracy

Business traveller
Liked: Cleanliness, staff & service
I expected a Crowne Plaza. It was not. That said, the staff was good. No bar or food available in the evening. Airport shuttle not available. Well lit parking. Room was ok. Hall light didn't work and it appeared the room had been broken into by the condition of the door and lock. Close to airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service.
Stayed 4 nights in Aug 2025