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Thompson Nashville, by Hyatt

4.5 star property

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Photo gallery for Thompson Nashville, by Hyatt

Rooftop bar
Suite (Penthouse)
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available

Explore the area

View in a map
401 11th Ave S, Nashville, TN, 37203
  • Place, Broadway
    ‪11 min walk‬
  • Place, Bridgestone Arena
    ‪12 min walk‬
  • Place, Music City Center
    ‪14 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

8.4 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner (Accessible Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Corner (Accessible Shower)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Accessible Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Accessible Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

City view

Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.8 out of 10
Exceptional
(27 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Accessible (Shower)

Studio Suite, Accessible (Shower)

Studio Suite, Accessible (Shower)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Thompson)

Suite (Thompson)

Suite (Thompson)

8.0 out of 10
Very good
(1 review)
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accessible Shower, Neighborhood)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Accessible Shower, Neighborhood)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Neighborhood)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Neighborhood)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Accessible Shower, Neighborhood View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Accessible Shower, Neighborhood View)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Neighborhood View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Neighborhood View)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Thompson Nashville, by Hyatt

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
Thompson Nashville, by Hyatt offers 224 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Premium satellite television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Thompson Nashville, by Hyatt's great location. During your stay, you're just a quick walk from Demonbreun Street. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast offered for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Frist Art Museum and Bridgestone Arena
  • Cats and dogs welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A 24-hour fitness center, a library, and multilingual staff are also featured at the luxury Thompson Nashville, by Hyatt. Parking is available for a fee.

This 4.5-star Nashville hotel is smoke free.

Guests can enjoy full breakfast for a fee.
LA Jackson - This rooftop bar serves light fare only.
The Marsh House - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Open daily.
Killebrew - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Killebrew
  • LA Jackson
  • The Marsh House

Things to do

  • 24-hour gym
  • Golf
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Valet parking fee: USD 65 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Thompson Nashville Hotel

Thompson Nashville, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1004 reviews
Rating 8 - Good. 163 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

J.

Stayed 2 nights in Jul 2025

8/10 Good

sunu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Zhou

Stayed 3 nights in Jul 2025

8/10 Good

sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn't like was all the bachlorettes and the noise and running in halls. I was on the third floor and road noise was loud on occasion but these are all things that the hotel couldn't control.
Stayed 1 night in Jul 2025

8/10 Good

Teddy

Stayed 2 nights in Jul 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pitchers and water stations on each floor. The valet was well staffed with friendly informative staff. The front desk staff was also friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Jul 2025

6/10 Okay

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. The area was great love the rooftop bar. I will stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique boutique hotel - no public parking, and not enough staging in front of the hotels for valet
Stayed 2 nights in Jul 2025

10/10 Excellent

Latoya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved It
Stayed 1 night in Jun 2025

10/10 Excellent

Tasharia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First trip to Nashville

The room was clean with a great view. We walked everyday to downtown during our trip. We visited the coffee shop daily and grabbed some baked goods including muffins and scones which was a nice way to Kick off the day. We thoroughly enjoyed our stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Jacque

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Stayed in a pet friendly room and the carpet in the hallways was dirty and the rug in the room was dirty. Floor did not look clean either. I understand it was a pet floor but, maybe remove all carpet. I have stayed in lesser pet friendly rooms that were far cleaner.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Stayed 3 nights in Jun 2025

2/10 Terrible

terry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud young crowd lots of open drunk kids language just not a good spot for me if your 20 to 28byour spot
Stayed 1 night in Jun 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel but pricey and the beds are tiny
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn, Memphis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so friendly and accommodating.
Stayed 1 night in Jun 2025

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Everything is VERY pricy! No store or gift shop for basic needs should you forget something. I feel like this property caters to young adults, but that may be just Nashville as a whole. The line to get coffee in the morning was out the door. Wouldn’t choose to stay here when returning to Nashville. Would choose a hotel outside of the downtown area, with more space in the lobby area to find a quiet spot to read or chill on my vacay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lawrence, Vienna

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Ryan, Prosper

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
This was a disappointing experience. From start to finish. We pulled up to valet, valet was looking at his phone and never looked up. Another staff dressed more formal stared at our car, walked past and was motioning to walk into the building until my husband rolled the window to ask if this “is where we can valet and unload?”. He still asked “Are you staying here?” Maybe we didn’t fit their ideal clientele. We are parents with two kids in hand. We were never rude and conscience of the kids not being disruptive. We proceed to check in and four staff members at the front desk. No pleasantries or basic customer service. I noticed immediately that the male front desk staff shot a look and chuckle to the staff that assisted us. It’s obvious it had to do with us. There were no one other customers checking in. The aesthetics of the room was very industrial and west elm. Our room was a city view with double beds. The room had a heavy musk/cologne smell. It was either the bedding detergent or a potpourri to set a mood. It was overwhelming. The rug had stains, glass cups were dirty and room was dusty. Leaving was the same service as arriving. The shower was the best amenity of the hotel.
Stayed 1 night in Jun 2025