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WoodSpring Suites Nashville near Rivergate

2.5 star property

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Photo gallery for WoodSpring Suites Nashville near Rivergate

Exterior
Full-sized fridge, microwave, stovetop
Laundry room
Check-in/check-out kiosk
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
122 Liberty Lane, Madison, TN, 37115
  • Place, Rivergate Mall
    ‪9 min walk‬
  • Place, Gaylord Opryland Resort & Convention Center
    ‪11 min drive‬
  • Place, Grand Ole Opry
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is €77
includes taxes & fees
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Comfort Suites At Rivergate Mall

About this property

WoodSpring Suites Nashville near Rivergate

Pet-friendly hotel with free parking connected to a shopping center in Madison
Along with laundry facilities, this smoke-free hotel has express check-out and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available once per stay.
WoodSpring Suites Nashville near Rivergate offers 121 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.

Our customers tell us they can't get enough of the helpful staff at WoodSpring Suites Nashville near Rivergate. During your stay, you'll be connected to a shopping center, and within walking distance of Rivergate Mall. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 15 minutes by car from Nissan Stadium and 15 minutes from Gaylord Opryland Resort & Convention Center
  • Pets welcome for a fee
As a guest of WoodSpring Suites Nashville near Rivergate, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Madison hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per week, plus a deposit of USD 100.00 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

WoodSpring Suites Nashville Rivergate Hotel Madison
WoodSpring Suites Nashville Rivergate Hotel
WoodSpring Suites Nashville Rivergate Madison
WoodSpring Suites Nashville R
WoodSpring Suites Nashville Rivergate
WoodSpring Suites Nashville near Rivergate Hotel
WoodSpring Suites Nashville near Rivergate Madison
WoodSpring Suites Nashville near Rivergate Hotel Madison

Reviews

WoodSpring Suites Nashville near Rivergate Reviews

6.6

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 170 out of 527 reviews
Rating 8 - Good. 111 out of 527 reviews
Rating 6 - Okay. 65 out of 527 reviews
Rating 4 - Poor. 56 out of 527 reviews
Rating 2 - Terrible. 125 out of 527 reviews

Reviews

2/10 Terrible

Kandi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Tim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has no staff on duty when needed. It's also Infested with roaches!!!. I only stayed 1 of the 2 nights I paid for!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael, Panama City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and assisted immediately when I discovered the desk did not have a chair I needed for my business travel. Within 5 minutes I had what was needed.
Stayed 4 nights in Jul 2025

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Call me.
Stayed 1 night in Jul 2025

2/10 Terrible

Kontreal, Nashville

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room that he gave us was used the second room had roaches the area around the door was left open all night. It’s a terrible nasty hotel.
Stayed 1 night in May 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Trashy place. The front desk hung up on me when I called about extra charges for days after I checked out. Then they never answered the phone again. I had to call multiple corporate numbers to get 50% of my extra charges back. Stay away
Stayed 3 nights in May 2025

4/10 Poor

Neville

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Will stay elsewhere

Was disappointed in the accommodations and seemed like a rough neighborhood. Next time I will spend more money on nicer accommodations, the Quality Inn or LaQuinta would have been a better choice.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kristi

Disliked: Staff & service
No one was at the front desk to check in at 10:30 pm. Tried calling the provided phone number multiple times and no one answered. Another customer had already been trying to reach someone for 30 minutes. I ended up having to go to another hotel. The right thing to do is to give a full refund.
Stayed 1 night in Jun 2025

2/10 Terrible

Jennifer

Stayed 7 nights in Jun 2025

10/10 Excellent

Lester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed everything about our stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Dorothy, Swansea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. The area itself leaves a lot to be desired. We still decided to check in as it was later in the day and we were exhausted. The girl behind the counter charged me twice for the room because she couldn’t figure out how to check us in. People were steady coming in and out. We finally got to the room after being bothered for money in the hallway from a “guest” and it wreaked of smoke. We immediately checked out and left. No refund despite not staying.
Stayed 1 night in Jun 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t even in check in to my room. Limited check in times. Forget getting a refund for a place I never stayed in for.
Stayed 1 night in Jun 2025

2/10 Terrible

Kiana

Disliked: Cleanliness, staff & service

Don’t do it!

Made my reservation on hotels and when I got the no one was at the front desk, they had two number to call and I call both numbers multiple time waiting about 10 mins before one of the workers came to the lobby. He checks me in only for the room to have roaches, he then tried two other room but roaches everywhere. I refused to stay there hopefully I can get my money back.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and filthy
Stayed 3 nights in May 2025

2/10 Terrible

Jessica, Goldsboro

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The lady at check in was super nice and that’s the only good thing I can say. I did not feel safe here with my children. There were people outside the hotel doing drugs in the open right by the door to get in, no regard for anyone. Staff did not say or do anything. Parties all night long, constant noise. People are obviously living here. Roaches on the wall. Mold on the ceilings that made the smell awful. Hole punched through our bathroom door. Would not provide a hair dryer or an extra pillow for my handicap mother to get comfortable in the bed, which was way too high and a very cheap, uncomfortable bed. The smell in the room is absolutely awful from the mold. Some type of burns all over the floor. Broken blinds with no curtains so shady people can look in on you while they’re outside smoking w**d. I’ve stayed in hundreds of hotels and this was by far the worst.
Broken blinds. This room was so noisy.
Roach on headboard
Burns in floor
Busted bathroom door
Stayed 1 night in Jun 2025

2/10 Terrible

Kayla

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Miranda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful stay

The place was disgusting. Our room didn’t look clean at all. Bugs everywhere and a really sketchy environment. Floors were sticky and the room looked nothing like the pictures. I needed a hairdryer and there wasn’t one. Had to call front desk and they hung up on me. Roach motel
Stayed 1 night in Jun 2025

8/10 Good

Zoila

Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Stayed 7 nights in May 2025

2/10 Terrible

Larry

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THERE WERE BED BUGS AND ROACHES IN THE ROOM!!! I HAD TO FIND ANOTHER HOTEL FOR ME AND MY CHILDREN TO STAY AT! There was no staff after hours, so I couldn't even report it until the next day!!! Disgusting and dirty, I would sleep in my car before I stay there again!!!!!!
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
OK for short stays, clean and tidy and near shops and restaurants
Stayed 10 nights in Jun 2025

2/10 Terrible

Tory

Stayed 3 nights in Jun 2025

4/10 Poor

Lugendo

Travelled with partner
Disliked: Cleanliness
There was as stain on the covers of the mattress. Some of the towels had some hair on it before we even used them. The top of the fridge had dust and debris and a couple of leaves. The icing on the cake was the live cockroach we seen on the wall on our second night.
Stayed 3 nights in Jun 2025

8/10 Good

Tiffany

Business traveller
Liked: Staff & service
Disliked: Amenities
The staff
Stayed 7 nights in May 2025