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Aparthotel

Apart Hotel Serantes

3.0 star property

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Photo gallery for Apart Hotel Serantes

Interior
Free daily buffet breakfast
Outdoor pool
Family Apartment
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Rua Silvino Meira E Sa Bezerra, 130, Ponta Negra, Natal, RN, 59090-170
  • Place, Morro do Careca
    ‪5 min walk‬
  • Place, Ponta Negra Beach
    ‪15 min walk‬
  • Place, Craft Fair of Ponta Negra
    ‪17 min walk‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, a desk with a computer, a mirror, and a window with curtains.

Deluxe Double or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Apartment Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Apartment Deluxe

  • 45 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

  • 37 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Apartment Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Apartment Deluxe

  • 40 sq m
  • Sleeps 1
  • Free Wi-Fi

Similar properties

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  • Breakfast included
  • Kids’ pool
  • Parking included
4.5 out of 5, Wonderful, 407 reviews
The price is €62
includes taxes & fees
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About this property

Apart Hotel Serantes

This smoke-free aparthotel features an outdoor pool, concierge services, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment features a kitchen with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include room service, a safe, and a shower.
Apart Hotel Serantes offers 53 air-conditioned accommodations with safes and complimentary toiletries. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
During your stay at Apart Hotel Serantes, you'll be within walking distance of Ponta Negra Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This comfortable aparthotel has 53 apartments on 1 floor. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV, and a refrigerator
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 14 minutes by foot from Artesanato Shopping Mall and a 2-minute drive from Ponta Negra Beach
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Apart Hotel Serantes. Free self parking is available.

This 3-star Natal aparthotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Car hire
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator

Dining

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • No lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 floor
  • 53 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Apart Hotel Serantes
Apart Hotel Serantes Natal
Apart Serantes
Apart Serantes Natal
Hotel Serantes
Serantes Apart Hotel
Serantes Hotel
Serantes Apart Hotel Natal, Brazil
Apart Hotel Serantes Natal
Apart Hotel Serantes Aparthotel
Apart Hotel Serantes Aparthotel Natal

Apart Hotel Serantes Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 145 reviews
Rating 8 - Good. 55 out of 145 reviews
Rating 6 - Okay. 16 out of 145 reviews
Rating 4 - Poor. 2 out of 145 reviews
Rating 2 - Terrible. 4 out of 145 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Albert

Liked: Cleanliness, amenities, communication
Cobblestone road, horrible
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, communication
É um flat ótimo, espaço, com geladeira e fogão. Café da manhã ótimo. A piscina é pequena. O atendimento excelente
Stayed 1 night in Dec 2025
Verified

8/10 Good

JOSE

Liked: Cleanliness, amenities, communication
O quarto é muito confortável e limpo e a equipe foi muito receptiva e agradável.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Matthias

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr gutes Hotel mit familiärer, stets hilfsbereiter Atmosphäre
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Laiza

Liked: Cleanliness, amenities, room comfort, communication
Limpo, atendimento ótimo, confortável, café da manhã ótimo
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ertenia

Liked: Cleanliness, room comfort, communication
Mto bom o hotel, café da manhã, localização, só achei a piscina pequena, mas mesmo assim recomendo.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Kamila

Liked: Cleanliness, room comfort, communication

Ótimo custo benefício

Café da manhã variado , limpeza do quarto diária … Muito obrigada , excelente custo benefício
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, room comfort, communication

Estadia sensacional.

Dois pontos negativos: a conexão de internet um pouco fraca e a piscina é pequena. Mas eu NÃO deixaria de ficar lá novamente, porque os pontos positivos são muitos. Localização excelente, café da manhã espetacular, espaçoso, limpo, resumindo, local ótimo.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Muito satisfeito.

Hotel maravilhoso, ambiente agradável, acomodações excelentes e confortáveis. Serviço eficiente e cordial, pessoas gentis e educadas. Café da manhã delicioso e com fartura. Simplesmente fantástico!
Stayed 9 nights in Jan 2024
Verified

10/10 Excellent

Airton

Liked: Cleanliness, room comfort, communication

Excelente!

Foi tudo incrível, pessoal atencioso, quarto excelente... só poderia melhorar um pouquinho a internet rs Mas não afetou a experiência como um todo!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

diomasio

Liked: Cleanliness, room comfort, communication

Excelente

Incrivel este hotel, voltarei sempre que puder.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Renato c de melo

Liked: Cleanliness, room comfort, communication

Hospedagem perfeita!!!

Ficamos hospedados do dia 02/11/23 até dia 09/11.Simplesmente amamos o hotel, a acomodação o espaço, limpeza e funcionários. Tudo nos agradou. O café da manhã então… Delicioso demais!!! E ainda fazem uma tapioca quentinha e muito gostosa na hora. Super recomendo, voltaremos com certeza com a família. A localização também é muito boa. As fotos do hotel, são idênticas ao que encontramos qdo chegamos…
Cozinha gde e muito limpa
Cama confortável e espaço amplo no guarda roupas
Banheiro de tamanho bom e chuveiro quente
Ah!!! Essa vista🥰
Stayed 7 nights in Nov 2023
Verified

2/10 Terrible

Real

Disliked: Amenities, property conditions & facilities
Hôtel Au fond de rue sans issues sans trottoir mal éclairé, passage à ma chambre non éclairé, 5 étages sans ascenseur, réceptionniste seul sans indications pour trouvé ta chambre, équipement vieillots, hôtel d’un autre époque, j’ai loué pour 7 jours je suis parti après 6 avec regret de ne pas être parti avant 😤
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, room comfort

Hospedagem ok - mas um pouco longe

Boa hospedagem , um pouco longe da praia e dos restaurantes . Café da manhã bom , atendentes da recepção poderiam ser mais gentis e cordiais . Muito mal humor .
Stayed 4 nights in Jan 2022
Verified

6/10 Okay

Teotonio

Liked: Cleanliness, room comfort, communication

Nas alturas!

Boa acomodação, mas tinha muitas escadas!
Stayed 2 nights in Jan 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Localização muito boa.

A estadia foi muito boa! Atendimento excelente.Café da manhã bom. Senti falta apenas de um secador de cabelo disponível.
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Anne

Liked: Cleanliness, room comfort, communication

Ótimo

Incrível , perto de tudo
Stayed 7 nights in Jan 2021
Verified

8/10 Good

Rosa

Liked: Cleanliness, amenities
I liked the view ,the location breakfast and comfortable beds and bathroom
Stayed 16 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

It was a decent stay, our booking was a last-minute decision and the staff was helpful on short notice. It seemed safe and clean, with a fun family atmosphere.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality

Brilliant all round.
Stayed 7 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorei o hotel... O café da manhã é espetacular 😋 Pessoal da cozinha capricha...
Stayed 6 nights in Nov 2019
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A arquitetura é o destaque, e o café da manhã é ótimo.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Jhonanthy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Gostei demais, vista incrível do apartamento muito bom e espaço organizado, todo o hotel muito limpo, café da manhã maravilhoso , funcionários super atenciosos e simpáticos, localização perfeita uns 3min da praia a pé. O único problema foi o ar do apartamento que está com o ar condicionado pingando.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

Oportunidades de melhorias

O Hotel é razoável. Existem muitas oportunidades de melhoria: Necessita de uma boa detetização para eliminar minúsculas formiguinhas de açúcar presentes no quarto e na área de café; a limpeza do banheiro poderia ser melhorada, há necessidade de alimentar o banheiro com sabonetes ao menos de dois em dois dias.
Stayed 6 nights in Jan 2019
Verified

8/10 Good

Amanda Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Muito bom!
Stayed 3 nights in Dec 2018