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Lumar Hotel Ponta Negra

Property class: 3

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Photo gallery for Lumar Hotel Ponta Negra

A swimming pool with lounge chairs and umbrellas, surrounded by a building with multiple balconies and palm trees.
A hotel with a view of the ocean, featuring a two-story building with a red roof, multiple windows, and outdoor umbrellas.
A hotel lobby with a checkered floor, a sofa with orange cushions, a round table, and a large black and white painting on the wall.
A balcony with two wicker chairs, a pool, and a view of the beach and ocean.
A hotel room with three beds, each with white linens and towels, a wooden desk, a television, and a woven light fixture.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Engenheiro Roberto Freire, 5120, Ponta Negra, Natal, RN, 59090-000
  • Place, Morro do Careca
    ‪9 min walk‬
  • Place, Craft Fair of Ponta Negra
    ‪15 min walk‬
  • Place, Ponta Negra Beach
    ‪18 min walk‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪41 min drive‬

Room options

View all photos for Room Standard

Minibar, desk, blackout curtains, free WiFi

Room Standard

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Sea View

A hotel room with a bed, bedside tables, a desk, a refrigerator, a television, and a door.

Deluxe Double Room, Sea View

7.8 out of 10
Good
(17 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, Sea View

A hotel room with two beds, a wooden headboard, a painting on the wall, a desk, and a TV.

Triple Room, Sea View

8.6 out of 10
Excellent
(9 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room, Sea View

A hotel room with three beds, a desk, a chair, and a dining table.

Quadruple Room, Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Double Room Superior

Minibar, desk, blackout curtains, free WiFi

Double Room Superior

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room Standard

Minibar, desk, blackout curtains, free WiFi

Room Standard

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Lumar Hotel Ponta Negra

When you stay at this beach hotel you can enjoy umbrellas and sun loungers. Limited housekeeping is available.
Lumar Hotel Ponta Negra offers 36 air-conditioned accommodations with minibars and blackout drapes/curtains. Rooms open to lanais. 32-inch LED televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Lumar Hotel Ponta Negra, you'll be within walking distance of Ponta Negra Beach. Free breakfast, free WiFi in public areas, and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Within a 15-minute walk of Ponta Negra Beach and Artesanato Shopping Mall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Lumar Hotel Ponta Negra. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Natal hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Lumar Hotel Ponta Negra has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (BRL 30 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 50.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 130 per room (one-way)
  • Airport shuttle fee per child: BRL 100 (from 6 to 18 years old)
  • Self parking fee: BRL 30 per night
  • Pet fee: BRL 50.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Lumar Hotel Ponta Negra offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:30 AM to 10 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Atol das Rocas Apart
Atol das Rocas Apart Hotel
Atol das Rocas Apart Hotel Natal
Atol das Rocas Apart Natal
Atol das Rocas Hotel
Atol Das Rocas Natal, Brazil
Varandas do Atoll Hotel
Atol das Rocas Apart Hotel
Lumar Hotel Ponta Negra Hotel
Lumar Hotel Ponta Negra Natal
Lumar Hotel Ponta Negra Hotel Natal

Lumar Hotel Ponta Negra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 186 out of 436 reviews
Rating 8 - Good. 136 out of 436 reviews
Rating 6 - Okay. 72 out of 436 reviews
Rating 4 - Poor. 27 out of 436 reviews
Rating 2 - Terrible. 15 out of 436 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Timothy

Disliked: Amenities
Wifi never worked over 4 days, power lines blew up and the power went out at night with no ac or lights
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

RENATA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Os colaboradores são super educados. Mas, o colchao era ruim, os travesseiros ( péssimos). Lençol ( de cama sem elástico). Toalhas e tapete de banheiro ( super finos e velhos). Os itens de cobrir os alimentos jo cafe da manha ( muito velhos)
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto é maravilhoso, espacoso, camas excelentes, funcionários muito solicitos e prestativos , café da manhã excepcional com uma grande variedade de comidas.
Stayed 1 night in May 2026
Verified review

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar bom, perto de estabelecimentos
Stayed 1 night in May 2026
Verified review

4/10 Poor

Rubem

Liked: Staff & service
Começando pelo check-in, logo veio uma surpresa desagradável, pois o estacionamento é pago e na página de consulta a informação é que o "estacionamento está disponível sem manobrista" e num outro link de detalhes é q vem a informação da cobrança, ou seja, uma pegadinha. O quarto é bom e amplo, porém mal zelado e com cheiro de mofo, que nos incomodou bastante. Um ponto positivo é que para qualquer informação ou necessidade, o sistema via whats funciona bem. O café da manhã é muito deficiente, com frutas mal selecionadas e com cheiro desagradável, café de qualidade ruim, buffet mal posicionado, apenas uma opção de suco e pouca variedade e falha na reposição dos itens servidos, apesar da simpatia da equipe de serviço. Limpeza do quarto realizada em dias alternados e até aí tudo bem, mas a limpeza é mal feita deixando a sensação de que ficou pior do que estava. Roupa de cama sem cobertor e uso de lençol rasgado, além de toalhas de banho de péssima qualidade. Não fiquei satisfeito e ainda mais indignado por ter levado a família para um lugar como esse de baixíssima qualidade. Não voltaria nem de graça e o valor cobrado é extremamente alto para o padrão oferecido.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Elizetty Rocha

Disliked: Cleanliness, amenities
Limparam o quarto e trocaram as toalhas a cada dois dias, hotel sujo, cafe mais ou menos, porem o que salva são os funcionários do café todos muito anteciosos.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente limpo, equipe top, de fácil acesso e ótimo café da manhã
Stayed 2 nights in May 2026
Verified review

4/10 Poor

vicente

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã terrível , quarto sujo, muito barulho nos corredores
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Igor

Disliked: Property conditions & facilities
Café da manhã simples mais a turma da cozinha bem simpáticos, hotel precisa de reforma, toalha bem gasta, ar condicionado em péssimas condições controle não funcionava direito. Não voltaria
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Nataly

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Reservei dois quartos e um dos quartos alagou. Escorria água da chuva pela parede e entrava água pela varanda tbm. No outro quarto a torneira estava quebrada vasando água. A piscina estava suja e não tinha quem limpasse. Fui com meus filhos e eles nem aproveitou a piscina. No café da manhã, estávamos comendo e quando deu 10:00 a funcionária gritou em alto e bom som que não ia mais servir nada e começou a recolher tudo. Mesmo ainda cheio de hóspedes inclusive eu e minha família. Precisei de um garfo que o meu tinha caído no chão e essa funcionaria saiu falando que estava no intervalo deles e que por isso o rapaz tinha recolhido os talheres! Eu nunca vi em todos os hotéis que já fui, recolher até os talheres antes dos hóspedes saírem do local e muito menos falar que estava no intervalo deles e expor em alto e bom som os hóspedes desta maneira! Por tanto, deixo aqui o meu descontentamento com o Hotel Lunar!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Rossandro

Liked: Staff & service, amenities
Quarto com infiltração, e mofo no teto,TV com problemas ,piscina muito boa área de lazer perfeito
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sesley

Liked: Cleanliness, staff & service, amenities
A localização do hotel é ótima, perto da praia e varias opções de restaurantes . Hotel típico de praia.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Ana s v

Liked: Cleanliness
O café perfeito, quanto o estacionamento apesar de ser poucas vagas é seguro.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Danielle

Liked: Staff & service
Café da manhã com pouca variedade, estacionamento pago por fora
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

JOELMA

Disliked: Cleanliness, property conditions & facilities
Quarto espaço porém precisando de reforma, só o chuveiro era bom, mas precisa reformar os rejuntes do banheiro. Net sem a minima chance de usar, inclusive a tv não pega e só tem dois canais abertos. Café da manhã bem fraco. Cobram td a parte; pedi dois travesseiros a mais e tive que pagar uma tx simbólica; cobram também toalha pra usar na piscina , que tbm precisa de reforma, varias partes quebradas. Só salva o hotel a simpatia da sra Vagma do café, muito atenciosa.. Mas só ela tbm. Maior parte dos funcionários com mal humor. Localização boa e só.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Samara

Liked: Staff & service, amenities, property conditions & facilities
Cheguei antes do chek in, ofereceram para guardar as malas por R$20,00, almoçamos no restaurante em frente ao hotel e comoramos os passeios pela empresa que fica na frente do hotel tbm. Voltamos e percebos que o frigobar não fechava pq a borracha de vedação estava solta, avisamos na recepção e eles imediatamente resolveram o problema No nosso quarto haviam 4 camas de solteiro duas delas estavam juntas como cama de casal, quarto limpo e aconchegante. A limpeza era feita um dia sim outro não, percebi um desleixo quanto a limpeza do banheiro principalmente no box que não era bem limpo, pq ficou areia no ralo. Quanto ao café da manhã não tenho do que reclamar, uma variedade boa de bolos, pães e frutas, tapioca, cuscuz, ovo entre outras coisas gostosas. A piscina é aquecida e profundidade boa Recepção 24h
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Alessandra

Pouca opção no café da manhã. Não fizeram limpeza no meu quarto Os funcionários são ótimo Ambiente aconchegante a alguns passos do mar.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

CIARLE

Liked: Cleanliness, staff & service, property conditions & facilities
Bom.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto muito amplo, com vista espetacular pra praia. Hotel top de verdade
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

hilton

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel maravilhoso limpo localização perfeita café da manhã ótimo tudo perfeito
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Francisca

Disliked: Cleanliness, staff & service, property conditions & facilities
Tive uma experiência muito ruim neste hotel. Ao chegar, mesmo depois do horário previsto para check-in, o quarto ainda não estava pronto, o que já gerou um grande transtorno. Além disso, o atendimento foi extremamente demorado — precisei esperar por muito tempo para conseguir realizar o check-in. O café da manhã também deixou a desejar, com poucas opções e qualidade abaixo do esperado. Infelizmente, a experiência foi bem negativa do início ao fim. Não recomendo
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

MARCUS

Disliked: Cleanliness, property conditions & facilities
Hotel antigo, com pouca iluminação no quarto, e com muita formiga pequena. Café é o básico do básico. Única vantagem é a localização, preço, e vista ímpar da praia.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Richele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possui vista muito bonita. Porém estávamos com muitas malas e o hotel não possui elevador, então foi bem trabalhoso subir com as malas nas escadas. Ficamos no 3 andar.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Antonio Lucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto era bom mas a limpeza e lençóis e fronhas deixam a desejar, o cafe poderia ser melhor.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Adm g t rolim

Liked: Cleanliness, staff & service, property conditions & facilities
Ok.
Stayed 3 nights in Mar 2026