ibis Natal

3.5 star property

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Photo gallery for ibis Natal

A modern restaurant with a central buffet, seating areas, and large windows.
Interior entrance
A modern interior with curved walls, a reception area, and large windows.
A modern hotel entrance with glass doors, a prominent red and black sign, and a metal sculpture.
A modern hotel room with a curved desk, a bed with a white bedspread, a headboard with a pink pattern, and a view of the sky through a window.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Avenida Lima e Silva 1921, Natal, RN
  • Place, Dunas Arena
    ‪3 min walk‬
  • Place, Federal University of Rio Grande do Norte
    ‪12 min walk‬
  • Place, Midway Shopping Mall
    ‪3 min drive‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪30 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

ibis Natal

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Ibis Natal offers 144 accommodations with minibars and safes. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Natal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at ibis Natal, you're just a quick walk from Dunas Arena. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Dunas Arena and Heart's Hospital - Natal
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis Natal. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Natal hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11:00 AM.
Ibis Natal has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (BRL 25 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 78.75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 53 per person
  • Covered self parking fee: BRL 25.00 per day
  • Pet fee: BRL 78.75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Natal Arena Das Dunas Apartment
ibis Das Dunas Apartment
ibis Das Dunas
ibis Natal
ibis Natal Hotel
ibis Natal Natal
ibis Natal Hotel Natal

ibis Natal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 399 out of 655 reviews
Rating 8 - Good. 169 out of 655 reviews
Rating 6 - Okay. 56 out of 655 reviews
Rating 4 - Poor. 18 out of 655 reviews
Rating 2 - Terrible. 13 out of 655 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Solange

Liked: Cleanliness, amenities, property conditions & facilities
Very good location!
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good if in a budget

Good budget hotel, not in the safest area, but good for a quick overnight.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk staff a bit grumpy, but the hotel is good
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
The guy who checked us in, after midnight was super friendly. It was nice to see that kind of energy at that time of night. Unfortunately, we didn’t have hot water in the shower and our door wouldn’t close properly from the outside. The free breakfast buffet was ok, the young man who made us omelettes was very friendly and did a good job.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Rafaela

Normal
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Solange

Disliked: Amenities
Rooms are to dirty, dirty walls, mold in the bathroom. The food is horrible. Stuff doesn’t help a lot. Never pay attention what you need it. Construction in the middle of the day.
Stayed 4 nights in May 2024
Verified review

4/10 Poor

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is ok, main issue is to stay for 3 full days without internet! I had meetings to attend and was required to find a cafe nearby with internet. The explaination was some throubleshootings during these days and internet should return to normal, that didnt happen during the stay. Another explaination that the internet was unstable and should return soon. Anyway, I would refrain to stay again if requires internet access.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Homero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe de Funcionários muito prestativa.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Diógenes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excelente. Atendimento com muita presteza!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rolf

Liked: Cleanliness, amenities, property conditions & facilities
O hotel segue o padrão IBIS. Sempre me hospedo nele.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi tudo maravilhoso surpreendente Gostei muito
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã excelente. Quarto super limpo e confortável.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Aline Daiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, atendimento de qualidade.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

DALILA

Liked: Cleanliness, staff & service, property conditions & facilities
Foi apenas uma noite, hotel simples.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Limpeza deixou a desejar, mas estava ok. Equipe de funcionários ótima e bem ateciosa. Ar condicionado excelente.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

WALKER

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atendimento
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Guilherme

Liked: Staff & service
Disliked: Property conditions & facilities
Falta manutenção. Apartamentos antigos, com problema na iluminação, paredes descascando, toalhas rasgadas. A localização é boa, equipe simpática, café da manhã gostoso, mas a infraestrutura não está legal.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

maria alicia

Liked: Staff & service
Restaurante
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Maria da Conceição

Liked: Cleanliness
Disliked: Amenities
A cama individual disponibilizada era uma poltrona reversível e nada confortável. Isso deveria ter sido informado no momento da reserva, assim como o pagamento do estacionamento. O cliente no momento da reserva entende que está incluso na diária, o uso da garagem, assim como em outros hóteis. IMPORTANTE reforçar com a "RECEPÇÃO", a cordialidade no atendimento aos hóspedes. A qualidade da internet no quarto é péssima, e a tv apesar de ser smart tv não acessava internet
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Fabiano Marcelo

Liked: Cleanliness, staff & service, amenities
Excelente custo x beneficio. Localização e estacionamento favoráveis.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities
Quarto e café da manhã.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lígia

Liked: Cleanliness, staff & service, amenities
Maravilhosa.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Virgilio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
O atendente da madrugada nem citou ter estacionamento.
Stayed 1 night in Jan 2026